Latest Reports
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End-user Computing Services 2024–2025 Market Insights™
The End-user Computing Services 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any end-user computing services project. The report also highlights key challenges that enterprises face today.
December, 2024
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Transforming End-user Computing Services with Generative AI and Experience-driven Pricing Models
Enterprises focus on improving user experience and productivity by leveraging emerging technologies such as AI and analytics across various applications. They use generative AI to enhance communication, boost productivity with AI-powered PCs, strengthen endpoint security, and deploy chatbots for efficient support. They are shifting from service-level agreement (SLA)-based to experience-level agreement (XLA)-based pricing models, prioritizing user experience and business outcomes. BFSI, retail and CPG, and manufacturing sectors dominate over 50% of end-user computing services, focusing on virtual workspaces and unified collaboration to ensure secure access and teamwork.
December, 2024
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End-user Computing Services 2024–2025 RadarView™
The End-user Computing Services 2024–2025 RadarView™ assists organizations in identifying strategic partners for end-user computing service transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key end-user computing service providers across practice maturity, partner ecosystem, and investments and innovation. The 72-page report highlights top supply-side trends in the end-user computing services space and Avasant’s viewpoint on them.
December, 2024
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Digital Commerce Services 2024–2025 Market Insights™
The Digital Commerce Services 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital commerce services project.
December, 2024
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Digital Commerce Services: Enhancing Omnichannel Commerce Through Supply Chain Optimization and Composable Architectures
Enterprises are focusing on implementing omnichannel order management capabilities to efficiently manage all sales channels, improve operational efficiency and customer satisfaction, and reduce shipping time and costs. They are leveraging microservices-based architecture and emerging technologies such as cloud and AI to speed up the time to market for new features, offer differentiated digital experiences, and reduce the total costs. Service providers are also developing generative AI (Gen AI) solutions across the digital commerce value chain. They are leveraging Gen AI to develop smart creatives for product listings, optimize transportation, assortment, and last-mile distribution, generate supply chain insights and demand patterns, and personalize product recommendations.
December, 2024
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Digital Commerce Services 2024-2025 RadarView™
The Digital Commerce Services 2024–2025 RadarView™ assists organizations in identifying strategic partners for digital commerce services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key digital commerce services providers across practice maturity, partner ecosystem, and investments and innovation. The 61-page report highlights top supply-side trends in the digital commerce services space and Avasant’s viewpoint on them.
December, 2024
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Hybrid Enterprise Cloud Services 2024–2025 Market Insights™
The Hybrid Enterprise Cloud Services 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any of their hybrid enterprise cloud projects. The report also highlights key hybrid enterprise cloud implementation challenges that enterprises face today.
December, 2024
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Hybrid Enterprise Cloud Services: Maximizing ROI by Transitioning from Cloud-First to Cloud-Right Strategies
Organizations are facing significant hurdles in their hybrid and multicloud journeys due to operational complexities, security, integration, and interoperability issues. They are increasingly transitioning from cloud-first to cloud-right strategies to address these challenges and maximize ROI from their cloud investments. Additionally, enterprises are implementing FinOps tools to reduce costs amidst macroeconomic uncertainties, AIOps tools to centralize monitoring and incident management, and SecOps frameworks to enhance security against rising cyberattacks. On the other hand, service providers are utilizing generative AI to enhance productivity and efficiency with automated resource provisioning, incident remediation, and predictive infrastructure maintenance. Both demand-side and supply-side trends are covered in our Hybrid Enterprise Cloud Services 2024–2025 Market Insights™ and Hybrid Enterprise Cloud Services 2024–2025 RadarView™, respectively.
December, 2024
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Hybrid Enterprise Cloud Services 2024-2025 RadarView™
The Hybrid Enterprise Cloud Services 2024–2025 RadarView™ assists organizations in identifying strategic partners for hybrid enterprise cloud services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key hybrid enterprise cloud service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right hybrid enterprise cloud services partner. The 68-page report highlights top supply-side trends in the hybrid enterprise cloud services space and Avasant’s viewpoint on them.
December, 2024
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Intelligent ITOps Services 2024–2025 Market Insights™
The Intelligent ITOps Services 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any intelligent ITOps project. The report also highlights key challenges that enterprises face today.
December, 2024
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Intelligent ITOps Services: Service Providers Elevate ITOps with Generative AI Infusion
Over the past year, growing enterprise focus on unified IT observability, poly-cloud management, and workplace automation has driven increased demand for embedded site reliability engineering, generative AI digital assistants, FinOps-enabled cloud monitoring, and advanced workforce analytics. Consequently, service providers are enhancing their ITOps capabilities with centralized AIOps platforms and dedicated generative AI initiatives. Both demand- and supply-side trends are covered in Avasant’s Intelligent ITOps Services 2024–2025 Market Insights™ and Intelligent ITOps Services 2024–2025 RadarView™, respectively.
December, 2024
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Intelligent ITOps Services 2024–2025 RadarView™
The Intelligent ITOps Services 2024–2025 RadarView™ assists organizations in identifying strategic partners for intelligent ITOps by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key intelligent ITOps service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right intelligent ITOps services partner. The 71-page report also highlights top market trends in the intelligent ITOps space and Avasant’s viewpoint on them.
December, 2024
