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  • content 2 450x450 - Despite High Adoption, HCM Systems Fail to Deliver on Satisfaction and ROI

    Despite High Adoption, HCM Systems Fail to Deliver on Satisfaction and ROI

    Despite widespread adoption, disappointing satisfaction and return on investment levels plague many human capital management (HCM) implementations. HCM is a core function, but many organizations struggle to realize the full potential of these systems. Is HCM falling short of its initial promise? This Research Byte summarizes the full report, HR/HCM Adoption Trends and Customer Experience.

    February, 2025

  • thumbnail 1 450x450 - Communications Staffing Ratio Falls Amid Growing Complexity

    Communications Staffing Ratio Falls Amid Growing Complexity

    Despite widespread adoption, disappointing satisfaction and return on investment levels plague many human capital management (HCM) implementations. HCM is a core function, but many organizations struggle to realize the full potential of these systems. Is HCM falling short of its initial promise? This Research Byte summarizes the full report, HR/HCM Adoption Trends and Customer Experience.

    May, 2025

  • ISS 2025 Chapter 3D 450x450 - IT Spending and Staffing Benchmarks 2025/2026: Chapter 3D: Benchmarks by Organization Size: Very Large

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 3D: Benchmarks by Organization Size: Very Large

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. There are 66 respondents in the small organization sample, 73 in the midsize sample, 86 in the large sample, and 84 in the very large sample.

    August, 2025

  • Digital Workplace EU ISS - European CIOs Making Investments for the Future

    European CIOs Making Investments for the Future

    Despite nearby conflicts and lower budget increases than their North American colleagues, European CIOs are making strong investments toward a more resilient, flexible, and revenue-generating IT department. Median budget increases in Europe are only 2.0% at the median compared to 3.0% in our main study, but it is perhaps more important to see what CIOs are investing in than how much their budgets are growing. This Research Byte is a brief description of some of the findings in our European IT Spending and Staffing Benchmarks 2025/2026 study.

    September, 2025

  • Web E Commerce Staffing Ratios - Web/E-Commerce Staffing Ratios 2023

    Web/E-Commerce Staffing Ratios 2023

    Social media, mobile devices, multimedia, and even the prospects of the metaverse, are increasing the ways customers and suppliers interact. The omnichannel experience will pressure organizations to build larger web and e-commerce footprints. With that increasing pressure, we expect web/e-commerce staffing to also increase. The Research Byte summarizes the five-year trend in web/e-commerce staffing ratios.

    February, 2023

  • ERP RB image 450x450 - Acumatica Gains from Citizen Developers but Challenges Remain

    Acumatica Gains from Citizen Developers but Challenges Remain

    ERP vendors are increasingly allowing their customers to create applications or make changes to a wide variety of applications and workflows with just a few steps. These low-code/no-code platforms allow regular ERP users to become power users. This citizen-development trend is a big factor in the growth of Acumatica, the Seattle-based cloud ERP vendor.

    February, 2023

  • New Home for Business Analysts - Business Analyst Staffing Ratios 2023

    Business Analyst Staffing Ratios 2023

    The business analyst staffing ratio appears to be declining, but the role is not falling in importance. Therefore, as business users become more IT-savvy, it is only natural that business analysts would increasingly be rising up within the business rather than in the IT organization. The Research Byte summarizes our full report on business analyst staffing ratios.

    February, 2023

  • RB Featured Image Formulating Your Strategy for Digital Real Estate 450x450 - Formulating Your Strategy for Digital Real Estate

    Formulating Your Strategy for Digital Real Estate

    Digital real estate is the virtual space inside a virtual world that is sometimes available for purchase by consumers and enterprises. For enterprises, it is the space where your customers or partners interact with each other and your brand in the metaverse.

    January, 2023

  • RB Featured Image China Diversification Strategy - China Diversification Strategies and Options for Relocation

    China Diversification Strategies and Options for Relocation

    China’s economic and geopolitical ambitions have created political and business instability with its global trading partners. As a result, many western companies with manufacturing operations in China or significant sourcing from China are pursuing a diversification strategy. This report summarizes the factors that are driving western nations to diversify their operations out of China as well as options for new locations.

    January, 2023

  • content 3 - Database Administration Staffing Ratios 2025

    Database Administration Staffing Ratios 2025

    As businesses continue to expand their digital footprints, they are collecting more data and connecting more applications than ever before. This exponential growth in data volume and application integration presents both opportunities and challenges. To harness the full potential of this data, organizations must ensure that it is not only secure but also readily accessible.

    February, 2025

  • Database Administration Staffing Ratios - Database Administration Staffing Ratios 2022

    Database Administration Staffing Ratios 2022

    Database administration (DBA) staffing remained steady in 2022, even though organizations are capturing and analyzing greater amounts of data. One reason DBA staffing levels are not rising is technology, specifically AI/ML, which is assisting DBAs in collecting, sorting, managing, and controlling ever-larger volumes of data. The Research Byte summarizes this full report on database administration staffing ratios.

    January, 2023

  • Landscape Product Image Procurement scaled - What's Keeping Chief Procurement Officers Awake at Night?

    What’s Keeping Chief Procurement Officers Awake at Night?

    The risk of supply chain disruptions is in addition to the objective of the chief procurement officer (CPO) to deliver value, improve cash flow, develop functional capabilities, manage the risk in an ever-evolving supply base, and reduce the carbon footprint of the supply chain.

    January, 2023

  • Horizontal cover 03 - IT Salary Report 2023

    IT Salary Report 2023

    This report provides total compensation for 80 IT job functions for more than 400 US metro areas and 20 industry sectors. The executive summary also provides our forecast for pay raises and hiring in 2023 and includes job descriptions for each job function. The salary tables are provided as a downloadable Microsoft Excel workbook, with total salaries reported at the 10th, 25th, 50th (median), 75th, and 90th percentiles.

    December, 2022

  • Hitachi RB 1 - Hitachi Vantara Addresses the Data Elephant in the Room

    Hitachi Vantara Addresses the Data Elephant in the Room

    Hitachi Vantara CEO Gajen Kandiah will be the first to admit it. Hitachi Vantara has struggled to get its identity across to the market. He compared the problem to the old proverb about blind men coming across an elephant. As one man grasps the trunk, he decides it is a snake. Another feels the elephant’s sides and decides he is touching a wall. Each of the men touch a different part of the elephant, and none see the big picture. If you want to know what the whole Hitachi Vantara elephant looks like, data is what holds together all of its parts.

    December, 2022

  • IaaS Adoption and Investment RB 450x450 - IaaS Adoption Trends and Customer Experience 2022

    IaaS Adoption Trends and Customer Experience 2022

    The need for agility continues to drive investment in Infrastructure as a Service (IaaS). And the global pandemic and subsequent supply chain disruptions have only increased this trend. Cloud infrastructure makes it easier for companies to respond to fluctuations in demand, changes in business requirements, and the need to optimize costs over time. This Research Byte provides a summary of our full report on IaaS adoption trends and customer experience.

    December, 2022