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HR/HCM Adoption Trends and Customer Experience 2023
In the past, human resources (HR) departments were typically seen as cost centers, but there is a growing appreciation for the strategic value that HR can bring to an organization. By embracing HR’s strategic role, organizations may realize the full potential of the function as a value-add that propels business success.
July, 2023
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System Implementation/Integration Outsourcing Trends and Customer Experience 2023
System implementation/integration outsourcing is the use of an external service provider to assist in implementing new systems, which often includes integration with other new or existing systems. A systems integration (SI) firm can help or be responsible for some or all of the following: identifying system requirements, understanding and redesigning business processes, selecting a new system, and deploying the system.
November, 2023
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Low-Code/No-Code Adoption Trends and Customer Experience 2024
Low-Code/No-Code (LC/NC) platforms are becoming increasingly popular in enterprise software development. LC/NC enables non-technical users and citizen developers to quickly create software applications with little to no manual coding. Using a visual drag-and-drop interface, pre-built components, and templates, LC/NC platforms allow users to create applications without requiring a high level of coding knowledge. This capability is invaluable for companies of all sizes because it lowers development costs, speeds up development, and improves agility.
January, 2024
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IT Quality Assurance and Testing Staffing Ratios 2024
IT quality assurance and testing has always been a vital role in IT organizations. However, the role of quality assurance as a discrete job position has changed significantly. In 2023, the percentage of quality assurance and testing staff as a percentage of the total IT staff dropped to 3.6% from 4.2% in 2022.
February, 2024
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Fair Market Values April 2024
The Computer Economics Market Value Reports provide information on the most commonly traded machines and systems at the time the report is published. The values shown are the composites of a range of quotes acquired from sources within the industry deemed reliable, accuracy of the information presented is not guaranteed. Resources are eBay, Insight, NewEgg, CDW, ETB-Tech, Amazon, Savemyserver, TheServerStore, LoadBalancer, NetworkOutlet, Netsyst-Direct, TigerDirect, and others as well as online sales companies and appraisals.
April, 2024
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Prismforce: Meeting the Needs of the Talent Supply Chain Ecosystem
IT and tech services companies with hundreds of development projects have always had difficulty matching developer skills with open jobs. One of the companies tackling this talent supply chain morass is Prismforce. Prismforce is a US-India startup that provides a SaaS platform designed to address the talent supply chain challenges faced by IT and tech services. Prismforce has already garnered the trust of over 20 top-tier IT services and tech companies, boasting about 500,000 users on its platform. It is a Tech Innovator to watch.
June, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 2: Composite Benchmarks
This year, Avasant Research is celebrating the 35th anniversary of the Computer Economics IT Spending and Staffing Benchmarks study. To mark this milestone, we have accumulated the largest sample of companies in our history (over 350 companies in our single-year sample compared to 215 last year), including a significant number of the world’s largest enterprises. For the first time, we not only have small, midsize, and large chapters but also a very large chapter for companies with over $500 million in IT spending.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 34: Utilities
Chapter 34 provides benchmarks for utilities. The 38 respondents in this subsector range in size from $85 million to $100 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, water and power utilities, and telecommunications service providers.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 21: High-Tech
Chapter 21 provides benchmarks for high-tech companies. This category includes computer products manufacturers, telecommunications equipment manufacturers, semiconductor manufacturers, aerospace and defense manufacturers, pharmaceutical makers, biotechnology product makers, and other high-tech manufacturers. The 27 respondents in this sample range in size from a minimum of about $50 million to over $30 billion in revenue.
September, 2024
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Digital Workplace Technologies Adoption and Customer Experience 2024
Digital workplace technologies are a set of tools and electronic capabilities that allow workers to communicate and collaborate virtually from anywhere. They are used to create the digital workplace, which integrates technologies into a single environment.
September, 2024
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Internet of Things Adoption Trends and Customer Experience 2024
The Internet of Things (IoT) is still a maturing technology that promises benefits such as lower labor costs, better tracking of assets, improved business processes, and efficient energy management. Indeed, IoT seems like a no-brainer technology for most companies to invest in, and from a consumer point of view, it seems they have. By now, just about every product in the home is “smart” and enabled with some remote access and app connection. IoT is beginning to see significant growth compared to its previous benchmarks. However, when it comes to enterprise usage, IoT lags behind most of the other technologies in our Technology Trends study in terms of new investment.
January, 2025
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Residual Value Forecast March 2025
Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for end-user, wholesale, and orderly liquidation values (OLV) prices.
March, 2025
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Virtual and Augmented Reality Adoption Trends and Customer Experience 2025
Virtual reality and augmented reality (VR/AR) technologies are relatively new to the market and businesses are still in the early stages of adopting these solutions. Enterprises are actively experimenting with these technologies, and it may be a while before widespread adoption of VR/AR fully materializes. But despite the low adoption and investment rates compared to other technologies, companies that have taken the leap have begun to report more positive experiences with these than in previous years.
June, 2025
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IT Spending and Staffing Benchmarks 2025/2026: Chapter 20: Commercial Real Estate Sector Benchmarks
Chapter 20 provides benchmarks for commercial real estate organizations. The 33 respondents in the sample range in size from about $50 million to over $15 billion in annual revenue. The sector includes retail, office, industrial, multifamily, and other property management companies, commercial real estate developers, real estate investment firms, and real estate brokers, consultants, and advisors.
August, 2025
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IT Spending and Staffing Benchmarks 2025/2026: Chapter 13: Professional/Technical Services
Chapter 13 provides benchmarks for professional and technical services organizations. The 52 respondents in the sample range in size from a minimum of about $50 million to about $40 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, and other services.
August, 2025
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