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Vendor Discount Report (July 2011)
Market intelligence on current discounting practices for business equipment can be difficult obtain. As a result, buyers do not know whether a better deal can be negotiated. This updated report, based on our knowledge of recent deals, provides buyers with guidance concerning current discount structures on a variety of equipment. Categories include IT equipment (desktops, laptops, network equipment, printers, servers, and storage), office equipment (copiers, mail equipment), forklifts, medical equipment, test equipment, and miscellaneous equipment. Major vendors include IBM, HP, Dell, HP, Apple, and others. Includes a downloadable PDF workbook of over 400 individual deals used in the report to calculate average discounts and soft cost statistics. (19 pp., 12 figs.).
July, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 1, Executive Summary
Chapter 1 of our 2011/2012 IT Spending and Staffing Benchmarks study provides a detailed analysis of the major findings from this year's study. It also describes the contents of the subsequent chapters, and gives detailed information about the demographics of the study participants and the survey methodology. (46 pp., 17 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 2, Composite Statistics
Chapter 2 provides composite metrics for all of the organizations surveyed. It covers the demographics and IT intensity of the survey participants; total IT spending metrics, IT operational spending statistics, including percentage of revenue, per employee, per user, and per desktop metrics; IT budget line item ratios; IT capital spending metrics; OS trends; and IT staffing metrics. For a complete description of all metrics, please see the full study description. (70 pp., 50 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 3, By Organization Size
Chapter 3 provides benchmarks broken down by organization size, across all sectors. Small organizations (IT operational budget of $5 million or less); midsize organizations (IT operational budget greater than $5 million to $20 million); large organizations (IT operational budget greater than $20 million). The benchmarks provided in this chapter are the same as those in Chapter 2 (Composite Benchmarks). Each metric is reported by organization size. For a complete description of all metrics, please see the full study description. (79 pp., 60 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 4, Banking and Finance Sector Benchmarks
Chapter 4 provides benchmarks and trend data for banking and finance organizations across all organizational sizes, based on our current-year survey. The 19 respondents in this sector include banks, credit unions, specialty lenders, wealth management firms, brokerages, financial service BPO firms, and broadline financial service organizations. We also publish subsector metrics for commercial banking in Chapter 15, which presents benchmarks based on three years of survey data. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 5, Insurance Sector Benchmarks
Chapter 5 provides benchmarks for insurance organizations across all organization sizes, based on our current-year survey. The 19 respondents in this sector include providers of life, medical, property and casualty, worker’s compensation, and other types of insurance products. The sector includes multiline insurance firms, insurance and financial service firms, reinsurance firms, and specialty insurance firms. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 6, Healthcare Provider Sector Benchmarks
Chapter 6 provides benchmarks for healthcare provider organizations across all organization sizes, based on our current-year survey. The 26 respondents in this sector include hospitals, integrated health systems, pathology labs, nursing homes, and medical practice groups. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 7, Process Manufacturing Sector Benchmarks
Chapter 7 provides benchmarks for process manufacturing organizations, across all organization sizes, based on our current-year survey. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The 33 respondents in this sector include manufacturers of chemicals, semiconductors, pharmaceuticals, food, building materials, packaging materials, and steel, and glass and paper products, among other process manufactured goods. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 8, Discrete Manufacturing Sector Benchmarks
Chapter 8 provides benchmarks for discrete manufacturing organizations across all organization sizes, based on our current-year survey. Discrete manufacturing organizations are defined as those where the production process adds value by fabricating or assembling individual (discrete) units of production. The 27 respondents in this sector include manufacturers of consumer products, consumer durable goods, industrial equipment, industrial parts, capital equipment, aerospace products, auto parts, building products, electrical parts, and electronic devices. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 9, High-Tech Sector Benchmarks
Chapter 9 provides benchmarks for high-tech organizations across all organization sizes, based on our current-year survey. The 19 companies in our high-tech sector this year include biotech companies, software developers, and manufacturers of electronic devices, precision instruments, computer components, semiconductors, and other high-tech products. For a complete description of all metrics, please see the full study description. (59 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 10, Retail Sector Benchmarks
Chapter 10 provides benchmarks for retail organizations across all organization sizes, based on our current-year survey. The 22 respondents in this sector include retailers of clothing, pharmaceuticals, electronics, groceries, and other consumer goods. It also includes department stores, specialty retailers, direct marketers, convenience store operators, and providers of personal services. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 11, Wholesale Distribution Sector Benchmarks
Chapter 11 provides benchmarks for wholesale distributors across all organization sizes, based on our current-year survey. The 19 respondents in this sector include wholesale distributors of building products, home furnishings, home improvement products, industrial supplies, electronics, agricultural products, and food and beverages, among other products. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 12, Energy and Utilities Sector Benchmarks
Chapter 12 provides benchmarks for energy companies and utilities across all organization sizes, based on our current-year survey. The 18 respondents in our study include electric utilities, water and sewer agencies, distributors of gas and electricity, electricity producers, oil and gas producers, midstream oil and gas suppliers, and oil and gas services companies. The sample includes both public and privately owned utilities. For a complete description of all metrics, please see the full study description.(60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 13, Professional and Technical Service Sector Benchmarks
Chapter 13 provides benchmarks for professional and technical services firms across all organization sizes, based on our current-year survey. The 24 respondents in this sector this year include engineering and technical services firms, IT service and solutions firms, consulting firms, business process outsourcing providers, software developers, research organizations, manpower agencies, and other providers of technical and professional services. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 14, Government Sector Benchmarks
Chapter 14 provides benchmarks for governmental organizations across all organization sizes, based on our current-year survey. The 18 respondents in this sector include municipal governments, county governments, and federal, state, and regional agencies engaged in regulatory, social service, research, and other governmental activities. Utilities and transportation districts are not included in this sector. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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