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  • Landscape Product Image Procurement scaled - What's Keeping Chief Procurement Officers Awake at Night?

    What’s Keeping Chief Procurement Officers Awake at Night?

    The risk of supply chain disruptions is in addition to the objective of the chief procurement officer (CPO) to deliver value, improve cash flow, develop functional capabilities, manage the risk in an ever-evolving supply base, and reduce the carbon footprint of the supply chain.

    January, 2023

  • PrimaryImage FA Business Process Transformation 2022–2023 - F&A Business Process Transformation 2022–2023 RadarView™

    F&A Business Process Transformation 2022–2023 RadarView™

    The F&A Business Process Transformation 2022–2023 RadarView™ aims to help enterprises identify the correct finance digital transformation partner by detailing service capability and offering a portfolio of leading providers in the F&A space. It provides an all-encompassing view of major F&A service providers under three broad parameters: practice maturity, domain ecosystem, and investments and innovation. The 79-page report also highlights top industry trends in the F&A outsourcing space and Avasant’s viewpoint on them.

    January, 2023

  • PrimaryImage Hybrid Enterprise Cloud Services 2022 2023 - Hybrid Enterprise Cloud Services 2022–2023 RadarView™

    Hybrid Enterprise Cloud Services 2022–2023 RadarView™

    The Hybrid Enterprise Services 2022–2023 RadarView™ provides information to assist enterprises in charting out their action plan for developing a hybrid cloud environment. It identifies key global service providers and system integrators that can help expedite their cloud transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist organizations in identifying strategic partners. The 85-page report also highlights top industry trends in the hybrid cloud space and Avasant’s viewpoint on them. It delivers a general ranking across the key dimensions of practice maturity, partner ecosystem, and investment and innovation.

    January, 2023

  • Horizontal cover 03 - IT Salary Report 2023

    IT Salary Report 2023

    This report provides total compensation for 80 IT job functions for more than 400 US metro areas and 20 industry sectors. The executive summary also provides our forecast for pay raises and hiring in 2023 and includes job descriptions for each job function. The salary tables are provided as a downloadable Microsoft Excel workbook, with total salaries reported at the 10th, 25th, 50th (median), 75th, and 90th percentiles.

    December, 2022

  • PrimaryImage Digital Talent Capability 2022–2023 - Digital Talent Capability 2022–2023 RadarView™

    Digital Talent Capability 2022–2023 RadarView™

    The Digital Talent Capability 2022–2023 RadarViewTM provides information to assist enterprises in building a digital talent strategy and helps them chart out an action plan for filling the digital talent gap. It identifies key global service providers and system integrators that can expedite an organization’s digital transformation journey by leveraging their digital talent capabilities. It also brings out detailed analyses of leading providers to support enterprises in identifying the right strategic partners. The 71-page report also highlights Avasant’s viewpoint on key technology and outsourcing trends reshaping the market.

    December, 2022

  • PrimaryImage Utilities Digital Services 2022 2023 - Utilities Digital Services 2022–2023 RadarView™

    Utilities Digital Services 2022–2023 RadarView™

    The Utilities Digital Services 2022–2023 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 85-page report also highlights top market trends in the utilities digital services space and Avasant’s viewpoint.

    December, 2022

  • IaaS Adoption and Investment RB 450x450 - IaaS Adoption Trends and Customer Experience 2022

    IaaS Adoption Trends and Customer Experience 2022

    The need for agility continues to drive investment in Infrastructure as a Service (IaaS). And the global pandemic and subsequent supply chain disruptions have only increased this trend. Cloud infrastructure makes it easier for companies to respond to fluctuations in demand, changes in business requirements, and the need to optimize costs over time. This Research Byte provides a summary of our full report on IaaS adoption trends and customer experience.

    December, 2022

  • IT Staffing RB Project Manager - IT Project Management Staffing Ratios 2022

    IT Project Management Staffing Ratios 2022

    The role of the IT project manager is critical in this dynamic, changing IT environment. The rise in the remote/hybrid work model puts project managers in the middle of recreating business and project management processes to reflect a more dispersed workforce. This Research Byte provides a summary of our full report on IT project management staffing ratios.

    December, 2022

  • Primary Image Claims Processing Business Process Transformation 2022 2023 - Claims Processing Business Process Transformation 2022–2023 RadarView™

    Claims Processing Business Process Transformation 2022–2023 RadarView™

    The Claims Processing Business Process Transformation 2022–2023 RadarView™ assists organizations in identifying service providers in the claims processing space. It provides an analysis of service provider capabilities in technology, domain expertise, and delivery-related capabilities to assist insurance enterprises in identifying strategic partners for claims process transformation. The 73-page report also highlights top market trends in the claims processing space and Avasant’s viewpoint.

    December, 2022

  • PrimaryImage Contact Center BPT 2022 2023 - Contact Center Business Process Transformation 2022–2023 RadarView™

    Contact Center Business Process Transformation 2022–2023 RadarView™

    The Contact Center Business Process Transformation 2022–2023 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting out an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 92-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.

    November, 2022

  • Practice Adopotion Stages Cloud Governanced - Cloud Governance Best Practices 2022

    Cloud Governance Best Practices 2022

    Cloud governance is a set of policies and practices governing an organization’s use of cloud computing to enable new capabilities and optimize cloud cost, scalability, security, compliance, and interoperability. Cloud governance should be top of mind for several organizations because it provides a complete overview of an organization’s cloud resources and how they should be managed. It is not surprising that many organizations see the vital role cloud governance plays in their daily operations, and practice rates are high compared with most best practices in our annual study.

    November, 2022

  • Cover Page - Service Provider ESG Maturity Index 2022–2023: Drive Sustainable Sourcing by Engaging with Progressive Partners

    Service Provider ESG Maturity Index 2022–2023: Drive Sustainable Sourcing by Engaging with Progressive Partners

    Avasant’s Service Provider ESG Maturity Index 2022–2023 benchmarks service providers based on their ESG disclosures. Enterprises are looking more closely at the goals and impact of their providers and partners. The report aims to help enterprises make better procurement decisions in order to meet their own ESG goals. The inaugural edition features 17 service providers and classifies them based on our ESG performance benchmarking index that factors more than 50 data points across four parameters: environmental, social, governance, and ESG disclosure compliance and the UN Sustainable Development Goals (SDGs) coverage.

    November, 2022

  • Cover Page - Service Provider ESG Maturity Index 2023–2024

    Service Provider ESG Maturity Index 2023–2024

    The Service Provider ESG Maturity Index 2023–2024 evaluates and classifies service providers based on their sustainability disclosures. Increased pressure from external and internal stakeholders has prompted enterprises to closely monitor their providers’ and partners’ sustainability goals and practices. This report aims to help enterprises make better procurement decisions while focusing on their inherent sustainability objectives and requirements. The report features 42 service providers, classifying and ranking them based on more than 50 metrics across five categories: environmental, social, governance, ESG disclosure compliance and UN Sustainable Development Goals (SDG) coverage, and complexity.

    March, 2024

  • PrimaryImage Intelligent Process Mining Platforms 2022 2023 - Intelligent Process Mining Platforms 2022–2023 RadarView™

    Intelligent Process Mining Platforms 2022–2023 RadarView™

    The Intelligent Process Mining Platforms 2022–2023 RadarView™ assists organizations in identifying strategic partners for process mining by featuring detailed capability and experience analyses of leading platform providers. It provides a 360-degree view of key process mining platform providers utilizing three parameters: product maturity, enterprise adaptability, and future readiness. The 54-page report also highlights top market trends in the process mining space and Avasant’s viewpoint.

    November, 2022

  • Cover for Apps - IT and Apps Managed Services Market Trends: Quarterly Report for Q2 2022

    IT and Apps Managed Services Market Trends: Quarterly Report for Q2 2022

    In this quarterly report (calendar quarter 2, 2022), Avasant provides key information on IT services solution and pricing trends. The report covers market (buyer) perspective, macro trends from the service provider community, and finally, the pricing, solution, and staffing trends in the space. The report examines trends across services including infrastructure and cloud services, application services, and digital services. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, and data collection, as well as the AvaMark Price Benchmarking database.

    August, 2022