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  • IT and Apps Managed Services H1 2024 450x450 - IT and Apps Managed Services Pricing and Solution Trends: H1 2024

    IT and Apps Managed Services Pricing and Solution Trends: H1 2024

    In this report, Avasant provides key information on solutions and pricing trends for the IT and apps managed services industry in the past 12 months. The report covers several aspects, including market trends, pricing model trends, and pricing and staffing trends in the space. The geographical scope of the report is global, although there is an emphasis on data points from North America. The report leverages valuable insights from our enterprise interactions, ongoing market research, data collection through primary research, and the AvaMark™ Price Benchmarking database.

    June, 2024

  • Kevin Partner Connect 2023 Product Image 450x450 - Avasant Partner Connect 2023 - Kevin Parikh Key Note

    Avasant Partner Connect 2023 – Kevin Parikh Key Note

    At Avasant’s Partner Connect 2023, our global leadership team shared invaluable insights on the latest industry trends and next generation transformation solutions that are reshaping the future. The deals of today are requiring new levels of creativity and solutioning to drive value and build strategic relationships. In his opening keynote session, Chairman and CEO, Kevin Parikh prognosticates the future for strategic sourcing and the opportunities ahead for unlocking tech-enabled innovation for managed services. He discusses how traditional labor-based managed services are being disrupted and replaced by tech-enabled services, and the importance of investing in partnerships with disruptive technology companies to support a broader service delivery ecosystem.

    September, 2023

  • Cover Q1 2024 - Business Process Services – Provider Trends CQ1 2024

    Business Process Services – Provider Trends CQ1 2024

    In this quarterly report for CQ1 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.

    June, 2024

  • Generative AI Unisys Whitepaper Product Image - Generative AI: The Next Pivotal Point for Productivity and Efficiency

    Generative AI: The Next Pivotal Point for Productivity and Efficiency

    Generative AI is more than a buzzword. It holds genuine transformational potential that resonates with senior executives and employees across industries. It sparks imagination and innovation by promising to automate tasks previously deemed impossible to replicate by machines. From generating human-like text and creative content to assisting in complex decision-making, generative AI drives a paradigm shift in how businesses operate. This transformative technology is not merely hype but a catalyst for redefining productivity and unleashing unprecedented opportunities for growth and efficiency.

    October, 2023

  • Cover for Apps Pricing and Soultions July 2024 - Business Process Services Pricing and Solution Trends: H1 2024

    Business Process Services Pricing and Solution Trends: H1 2024

    In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.

    July, 2024

  • Product image 1 450x450 - Open Innovation - The Catalyst for Transforming India’s Technology Ecosystem

    Open Innovation – The Catalyst for Transforming India’s Technology Ecosystem

    This report, developed in collaboration with nasscom, assesses the status of Open Innovation (OI) in India and its global context. It explores investments and initiatives by the Indian government, industry bodies, and the private sector to promote OI. The report identifies India’s potential to rank in the top 10 for global innovation, emphasizing OI’s role in addressing local needs, fostering inclusivity, and supporting innovative ventures. It provides recommendations for advancing OI and highlights opportunities for collaboration across sectors, including corporates, academia, and government agencies.

    November, 2023

  • Cover for Apps 450x450 - IT and Apps Managed Services Provider Trends: Quarterly Report for CQ2 2024

    IT and Apps Managed Services Provider Trends: Quarterly Report for CQ2 2024

    In this quarterly report (calendar quarter 2, 2024), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.

    September, 2024

  • Cover for Apps 2 - IT and Apps Managed Services Provider Trends: Quarterly Report for Q3 2023

    IT and Apps Managed Services Provider Trends: Quarterly Report for Q3 2023

    In this quarterly report (calendar quarter 3, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.

    November, 2023

  • Product Image ESG Report 450x450 - Manufacturing ESG Maturity Benchmark Study 2024–2025

    Manufacturing ESG Maturity Benchmark Study 2024–2025

    The Manufacturing ESG Maturity Benchmark Study 2024–2025 evaluates the Environmental, Social, and Governance (ESG) performance of 22 leading manufacturing enterprises across global markets. This benchmarking study assesses companies based on more than 80 metrics within four dimensions: environment, social, governance, and ESG disclosure compliance and complexity. It offers actionable insights into industry trends, regulatory compliance, decarbonization efforts, and social responsibility, helping enterprises align their operations with evolving global standards, such as the CSRD and UN SDGs.

    November, 2024

  • Primaryimage IT AND APPS MANAGED SERVICES December 2023 Updated - IT and Apps Managed Services Pricing and Solution Trends: H2 2023

    IT and Apps Managed Services Pricing and Solution Trends: H2 2023

    In this report, Avasant provides key information on solutions and pricing trends for the IT and apps managed services industry in the past 12 months. The report covers several aspects, including market trends, pricing model trends, and pricing and staffing trends in the space. The geographical scope of the report is global, although there is an emphasis on data points from North America. The report leverages valuable insights from our enterprise interactions, ongoing market research, data collection through primary research, and the AvaMark™ Price Benchmarking database.

    December, 2023

  • 1152 x 768 1 - Pioneering Innovation In Global Capability Centers: Insights and Success Stories

    Pioneering Innovation In Global Capability Centers: Insights and Success Stories

    The report Pioneering Innovation In Global Capability Centers: Insights and Success Stories, explores the significant role of Global Capability Centers (GCCs) in driving business growth and innovation. It highlights the evolution of GCCs from operational support units to strategic hubs, particularly in India, which hosts over 1,700 GCCs employing more than 2 million professionals. GCCs in India have been growing at an average of over 60 new centers established each year until 2024. The report showcases various success stories and case studies, emphasizing the importance of collaboration with tech innovators, startups, and government authorities in fostering innovation and achieving key breakthroughs.

    December, 2024

  • Cover for Q3 2023 - Business Process Services — Provider Trends Q3 2023

    Business Process Services — Provider Trends Q3 2023

    In this quarterly report (calendar quarter 3, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.

    December, 2023

  • Aviation - Cybersecurity in Connected Aircraft: Risk Mitigation for Airlines, Passengers, Airports, and Service Providers

    Cybersecurity in Connected Aircraft: Risk Mitigation for Airlines, Passengers, Airports, and Service Providers

    The aviation industry is embracing a connected environment by digitizing its operations. This involves leveraging IoT devices, 5G networks, applied AI, advanced analytics, and SaaS-based applications to streamline maintenance, repair, and overhaul. A connected aircraft generates three types of information: aircraft control and navigation data, cabin-based in-flight entertainment data, and operations-based flight movement data. However, interconnected systems have greatly widened the risk perimeter. These demands call for applying security measures, including zero-trust security and secure by design principles, and collaborating with a technology partner who offers services such as threat detection, incident response, governance, risk and compliance, red teaming, 24x7 monitoring, and threat intelligence.

    January, 2023

  • IT Managed Trends Q3 Primary Image - IT and Apps Managed Services Market Trends: Quarterly Report for Q3 2022

    IT and Apps Managed Services Market Trends: Quarterly Report for Q3 2022

    In this quarterly report (Calendar Qtr 3, 2022), Avasant provides key information on IT Services Solution and Pricing Trends. The report covers market (buyer) perspective, macro trends from service provider community and finally, the pricing, solution and staffing trends in the space. The report covers trends across services including Infrastructure and Cloud Services, Application Services, and Digital Services. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research and data collection, as well as AvaMark Price Benchmarking database.

    November, 2022