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IT Spending and Staffing Benchmarks 2025/2026: Chapter 38: Utilities Subsector Benchmarks
Chapter 38 provides benchmarks for utilities. The 23 respondents in this subsector range in size from $80 million to over $60 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, water and power utilities, and telecommunications service providers.
August, 2025
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European IT Spending and Staffing Benchmarks 2025/2026: Chapter 28: Online Retail
Chapter 28 provides benchmarks for online retailers. This subsector includes online retailers of clothing, home furnishings, dietary supplements and health products, agricultural products, pharmaceuticals, sports equipment, and other products. The 20 respondents in this sample have annual revenues ranging from about €80 million to over €85 billion.
September, 2025
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European IT Spending and Staffing Benchmarks 2025/2026: Chapter 13: Professional and Technical Services
Chapter 13 provides benchmarks for professional and technical services organizations. The 32 respondents in the sample range in size from a minimum of about €50 million to about €30 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, and other services.
September, 2025
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European IT Spending and Staffing Benchmarks 2025/2026: Chapter 3B: Benchmarks by Organization Size: Midsize
In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. These chapters use a three-year sample. There are 76 respondents in the small organization sample, 108 in the midsize sample, 79 in the large sample, and 73 in the very large sample.
September, 2025
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 8: Retail Sector Benchmarks
Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. They include department stores, fashion stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 39 respondents in the sample range in size from $50 million to over $100 billion in annual revenue.
July, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 24: Chemicals Subsector Benchmarks
Chapter 24 provides benchmarks for chemicals manufacturers. Chemicals manufacturers are by definition process manufacturers that produce chemical products. The sector includes manufacturers of chemicals, petrochemicals, and other chemical products. The 18 respondents in the sample range in size from a minimum of about $50 million to around $45 billion in annual revenue.
July, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 31: Utilities Subsector Benchmarks
Chapter 31 provides benchmarks for utilities. The 20 respondents in this subsector range in size from $85 million to $100 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, water and power utilities, and telecommunications service providers.
July, 2023
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European IT Spending and Staffing Benchmarks 2023/2024: Chapter 11: Healthcare Services Sector Benchmarks
Chapter 11 provides benchmarks for healthcare services companies. The 15 respondents in this sector include community hospital groups, national and regional hospital systems, healthcare systems, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about €50 million to over €15 billion in annual revenue.
September, 2023
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Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 3: Manufacturing Sector Benchmarks
This chapter concentrates on the manufacturing sector. It features a sample of 32 manufacturers including both process and discrete manufacturing.This chapter provides generative AI metrics for the manufacturing sector. It features a sample of 32 manufacturers including both process and discrete manufacturing. Among the sample are those that manufacture food and beverages, life sciences and pharmaceuticals, cars and car parts, industrial equipment, chemicals, and consumer goods. It includes metrics on how much enterprises are spending on generative AI, where they are spending it, and how they are governing it.
December, 2023
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IT Spending Trends in Retail 2024
Retail CIOs are feeling the pressure. Retail is in a change-or-die mode, but most CIOs in the sector feel they are not being given the budget to make those changes. Retailers are looking to reduce costs to protect the bottom line and digitally transform to better serve their customers. This report analyzes the IT characteristics of this sector. Based on our latest benchmarking survey, it provides key metrics for this sector.
June, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 14: Construction and Trade Services
Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 60 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies. The companies in our sample range in size from a minimum of about $50 million to more than $100 billion in annual revenue.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 19: Commercial Real Estate
Chapter 19 provides benchmarks for commercial real estate organizations. The 33 respondents in the sample range in size from about $50 million to over $15 billion in annual revenue. The sector includes retail, office, industrial, multifamily, and other property management companies, commercial real estate developers, real estate investment firms, and real estate brokers, consultants, and advisors.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 30: Healthcare Payors
Chapter 30 provides benchmarks for health insurance companies. The firms in this sector include companies that sell medical and dental insurance along with healthcare providers that also offer health insurance plans and function as healthcare payors. The 26 respondents in this sector range in size from a minimum of $100 million to over $100 billion in annual revenue.
September, 2024
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European IT Spending and Staffing Benchmarks 2024/2025: Chapter 6: Banking and Financial Services Sector Benchmarks
Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 24 respondents in this sector range in size from a minimum of about €50 million to around €10 billion in annual sales.
October, 2024
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European IT Spending and Staffing Benchmarks 2024/2025: Chapter 22: Commercial Banking Subsector Benchmarks
Chapter 22 provides benchmarks for commercial banks. This subsector includes credit unions and community, regional, international, and national banks. The 18 respondents in this sample have annual revenues ranging from a minimum of about €50 million to over €40 billion.
October, 2024
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