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Web and E-Commerce Staffing Levels Holding Steady
While companies are clearly investing in web technology, our study on web/e-commerce staffing and outsourcing trends finds that they are not increasing their web-specific staff as percentage of the total IT staff. Our study also indicates that while web outsourcing is rising modestly, most organizations are choosing to retain a sizeable portion of their web operations in-house. This Research Byte is an executive summary of our full report on web and e-commerce staffing ratios and outsourcing trends.
June, 2008
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Enterprises Take Closer Look at Desktop Linux
(IRVINE, Calif.) With widespread Vista adoption still at least a year off, a handful of enterprises are beginning to take a closer look at using Linux on the desktop, according to preliminary results from Computer Economics’ annual IT staffing and spending survey.
June, 2008
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Maximizing Help Desk Efficiency
For many IT managers, improving service levels has become a top priority, and the question of just how large of a help desk staff is required to optimally serve the organization's IT users has become a critical issue. This Research Byte is a summary of our full report, Help Desk Staffing Ratios and Outsourcing Trends, which provides benchmarks to assist IT organizations in answering that question.
May, 2008
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Minimize Software Attack Surfaces for Stronger Security
IT security professionals understand that no software program is completely secure. Too often, systems that were thought to be secure are penetrated by individuals who discover and exploit latent vulnerabilities. However, although there is no such thing as invulnerable code, it is possible to make systems more secure. One method of doing so is to assess and minimize a system's attack surface.
May, 2008
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Virtualization: Key to a Productive Data Center
The benefits of OS virtualization are generally well-recognized: better utilization of server hardware, reduced floorspace requirements, and lower power and cooling costs. But there is one other benefit that is potentially greater than all the others, one that is not commonly recognized: virtualization also improves the productivity of data center personnel.
May, 2008
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Consolidation is Key in Reducing ERP Support Costs
(IRVINE, Calif.) Organizations wanting to optimize their ERP support costs should strongly consider consolidating and standardizing on a single version and instance of their primary vendor's platform.
April, 2008
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Large Companies Double Use of Contract Labor
(IRVINE, Calif.) Large enterprises nearly doubled their use of contract IT workers over the past four years.
April, 2008
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Ensuring Success of Data Migration
Conversion of data from one form to another, or from one system to another, is a common task in IT organizations. Although many aspects are technical in nature, data migration should not be left to technicians. Without careful managerial oversight, failures in data migration can cause project cost and schedule overruns, as well as quality problems with far-reaching effects in the organization. This Research Byte is a summary of our full report on this important subject.
April, 2008
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Factors That Affect ERP Support Staffing Levels
For many IT organizations, Enterprise Resource Planning (ERP) systems form a large part of the application portfolio. Therefore, understanding the support requirements of these systems is important for managing overall staffing levels within IT. To better understand ERP support staffing requirements, Computer Economics conducted a special survey of ERP user organizations. Our study identifies several factors that affect the level of staffing required to support these mission-critical systems and finds several best practices to optimize the productivity of ERP support personnel.
April, 2008
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Contract IT Workforce Increasing for Some Firms
Companies that already make aggressive use of contractors appear to be increasing their use, but most organizations have maintained a relatively steady balance between full-time employees and contract workers over the past four years. While growth in contract workforces is expected during economic upswings, it remains to be seen whether this trend will continue during a downswing. This Research Byte is a summary of our full report, Current Trends in Use of IT Contract Workers.
April, 2008
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Security Spending Takes Smaller Bite Out of IT Budgets
(IRVINE, Calif.) While security remains a high priority for IT organizations, spending on IT security-specific technology and services has been declining over the past three years.
March, 2008
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Nearly Half of IT Managers Not Paying Utility Bill
(IRVINE, Calif.) For all the recent talk about energy conservation, many IT organizations do not see data center power and cooling expense in their IT budgets.
March, 2008
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Promoting Energy Conservation in the Data Center
For all the discussions surrounding energy consumption in the data center, it appears that IT managers have not yet fully embraced energy conservation as a key component of their decision making. Perhaps this is because IT managers, in many cases, are not responsible for the cost of utilities used to power and cool their data centers.
March, 2008
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Windows Server 2008 to Dominate Data Centers by 2010
Historical evidence indicates that Windows Server 2008 will eventually take over a sizeable portion of the processing load in data centers. According to a Computer Economics survey of over 200 CIOs and senior IT managers, previous versions of Windows operating systems are now handling the majority of the load, but the 2008 version of Windows Server is likely to become the primary operating system in the typical data center within three years.
March, 2008
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IT Salaries Rising Despite Economic Slowdown
After several years of growing investment in technology, IT managers are now coming under pressure to restrain headcount, reduce costs, and improve the efficiency of their IT operations due to the slowing economy. At the same time, there is ample evidence that investments in Web-based initiatives, database-centric business applications development, and converged voice/data networks will continue to place upward pressure on salaries for certain job functions where skills are in tight supply. This free Research Byte is an executive summary of our 2008 IT Salary Report, which provides an analysis of IT staffing and salary trends from 2001 through 2007, including our projections for 2008. It also provides extensive tables of salaries for 78 IT job positions in 78 U.S. metropolitan areas for small, medium, and large organizations at the median, 25th, and 75th percentiles.
February, 2008