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Digital Commerce Services 2023–2024 Market Insights™
The Digital Commerce Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that can help enterprises identify key areas and use cases and develop a strategy around digital commerce services transformation. The report also highlights the adoption of digital commerce solutions and services by key industries and use cases implemented by enterprises.
January, 2024
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IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023
In this quarterly report (calendar quarter 4, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
February, 2024
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SAP SuccessFactors Services 2024 RadarView™
The SAP SuccessFactors Services 2024 RadarView™ assists organizations in identifying strategic partners for adopting SAP SuccessFactors by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key SAP SuccessFactors service providers across practice maturity, partner ecosystem, and investments and innovation to help enterprises identify the appropriate service partner. The 68-page report also highlights the top supply-side trends in the SAP SuccessFactors services space and Avasant’s viewpoint.
April, 2024
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Cloud Platforms 2024 Market Insights™
The Cloud Platforms 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cloud adoption project. It also provides insights into the key use cases addressed by enterprises across various industries.
June, 2024
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Generative AI Infrastructure Suite 2024 RadarView™
The Generative AI Infrastructure Suite 2024 RadarView™ assists organizations in identifying strategic partners for Gen AI hardware by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Gen AI infrastructure providers across the dimensions of product maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partners. The 32-page report highlights top supply-side trends in the Gen AI infrastructure space and Avasant’s viewpoint on them.
August, 2024
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Salesforce Services 2024 RadarView™
The Salesforce Services 2024 RadarView™ assists organizations in identifying strategic partners for Salesforce adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Salesforce service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right Salesforce services partner. The 76-page report highlights top supply-side trends in the Salesforce space and Avasant’s viewpoint.
September, 2024
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From Connection to Cognition: The Evolution of Smart Physical Devices with Generative AI
Since its inception, the landscape of physical devices has dramatically transformed. Initially simple, connected tools that synced data and enabled remote control have now evolved into a sophisticated, intelligent ecosystem driven by generative AI (Gen AI). This evolution is revolutionizing how devices interact with the world, transforming them from basic utilities into dynamic, responsive entities that reshape our interactions and experiences. Enterprises must recognize the potential of Gen AI-powered devices to enhance operational efficiency, drive innovation, and provide a competitive edge in an increasingly digital marketplace.
November, 2024
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Digital Commerce Services 2024-2025 RadarView™
The Digital Commerce Services 2024–2025 RadarView™ assists organizations in identifying strategic partners for digital commerce services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key digital commerce services providers across practice maturity, partner ecosystem, and investments and innovation. The 61-page report highlights top supply-side trends in the digital commerce services space and Avasant’s viewpoint on them.
December, 2024
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The Evolution of Synchronous AI Agents: Enterprise Adoption Trends and Strategies
The next leap forward is the rise of synchronous AI agents—self-learning systems capable of executing complex, end-to-end tasks from a single prompt. Avasant presents The Evolution of Synchronous AI Agents: Enterprise Adoption Trends and Strategies report in this context. This study is based on in-depth interviews with over 60 industry leaders, including C-level decision-makers, advisors, providers, and tech vendor executives. It offers recommendations for enterprises to accelerate adoption while addressing associated risks and challenges. The report delves into the evolution of synchronous AI, adoption timelines, and industry priorities while uncovering key challenges, opportunities, and strategic considerations, including workforce strategies and outsourcing impacts.
January, 2025
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Applied AI Services 2022–2023 RadarView™
The Applied AI Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for AI by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right AI and analytics services partner. The 61-page report also highlights top market trends in the AI space and Avasant’s viewpoint.
May, 2023
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Life and Annuities Insurance Digital Services 2023–2024 RadarView™
The Life and Annuities Insurance Digital Services 2023–2024 RadarView™ can help L&A insurance enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 92-page report also highlights top market trends in the L&A insurance space and Avasant’s viewpoint.
July, 2023
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Digital CX Services 2023 Market Insights™
The Digital CX Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital CX services project. The report also highlights key challenges that enterprises face today.
August, 2023
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Digital Talent Capability 2023–2024 Market Insights™
The Digital Talent Capability 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that can aid in building a digital talent strategy and help them chart out an action plan for filling the digital talent gap. The report also highlights Avasant’s viewpoint on key technology and talent-related trends that are expected to have a long-term impact on any digital transformation project.
November, 2023
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Contact Center Business Process Transformation 2023–2024 RadarView™
The Contact Center Business Process Transformation 2023–2024 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 81-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.
January, 2024
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Retail E-Commerce Platforms 2023–2024 RadarView Scan™
Avasant’s Retail E-Commerce Platforms 2023–2024 RadarView Scan™ helps enterprises in evaluating key vendors providing retail e-commerce platforms. The 29-page report also highlights how vendors leverage their capabilities to provide a retail e-commerce platform to address these challenges.
March, 2024
Healthcare and life sciences
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