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Rethinking the Risk and Impact of Enterprise Software Closed Data Models to AI Strategy
Salesforce’s decision to restrict how Slack data can be used by external AI tools marks a pivotal moment in enterprise technology. By limiting how customers can leverage their own data, particularly for AI training or third-party search functions, Salesforce is moving toward a closed-data model that locks value within its own ecosystem.
September, 2025
Pre-Merger Contract Assessment
In mergers and acquisitions (M&A), pre-merger contract assessment is a critical step in due diligence. Before any deal is finalised, organisations must thoroughly review existing contracts to identify risks, obligations, and opportunities that could impact the transaction’s success. This process ensures that both legal and financial exposures are understood, regulatory requirements are met, and integration planning is informed by accurate information. By focusing on contract assessment early, companies can avoid costly surprises and lay the groundwork for a successful merger or acquisition.
October, 2025
Payroll Business Process Transformation 2025–2026 RadarView™
The Payroll Business Process Transformation 2025–2026 RadarView™ assists organizations in identifying strategic partners for payroll business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key payroll business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby helping enterprises identify the right service partner. The 72-page report highlights top supply-side trends in the payroll space and Avasant’s viewpoint on them.
December, 2025
Strategies for Enterprises in Response to Tech Industry Layoffs
The recent spate of layoffs in the technology industry should raise questions in the mind of customers who have these vendors as essential elements of their IT landscape. These concerns also extend to service providers, who are also seeing a pullback in business and undergoing staff reductions. This Research Byte explores these issues and how business leaders should mitigate risks and take advantage of opportunities during such uncertain times.
March, 2023
Higher Education Digital Services 2023–2024 Market Insights™
The Higher Education Digital Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the higher education space. The report also highlights key challenges that enterprises face today.
July, 2023
Risk and Compliance Services 2023 RadarView™
The Risk and Compliance Services 2023 RadarView™ assists organizations in identifying strategic partners for risk and compliance services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right technology partner. The 59-page report highlights top supply-side trends in the risk and compliance space and Avasant’s viewpoint on them.
October, 2023
AI for Profit: How Generative AI is Reshaping Revenue Strategies
Most enterprises are leveraging generative AI for its exponential productivity gains across departments such as marketing, operations, and IT and for better alignment with user expectations. However, some innovative enterprises have initiated the use of generative AI to unlock new monetization prospects, allowing companies to strategically boost revenue streams and profitability. Enterprises across sectors such as high-tech, telecom, banking, and healthcare are leading the charge by introducing generative AI-powered solutions and services or adding new features as a service with a focus on policy, people, and partnerships. This, in turn, is driving other organizations to seek similar monetization opportunities.
December, 2023
Hybrid Enterprise Cloud Services 2023–2024 RadarView™
The Hybrid Enterprise Cloud Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for hybrid enterprise cloud services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key hybrid enterprise cloud service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 74-page report highlights top supply-side trends in the hybrid enterprise cloud services space and Avasant’s viewpoint on them.
February, 2024
Multisourcing Service Integration 2023–2024 RadarView™
The Multisourcing Service Integration 2023–2024 RadarView™ assists organizations in identifying strategic partners for MSI by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key MSI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right MSI services partner. The 66-page report highlights top supply-side trends in the MSI space and Avasant’s viewpoint on them.
April, 2024
Responsible AI: A Strategic Imperative for Enterprises in Generative AI Implementation
While AI has driven technological innovation for decades, the pressing need to integrate responsible AI (RAI) principles has surged only in the past year. Historically, RAI emerged as a distinct practice in 2018, yet many enterprises failed to prioritize AI governance, often regarding it as a compliance obligation rather than a foundational element. However, the advent of Gen AI tools such as Gemini and ChatGPT has introduced fresh risks, underscoring the critical importance of robust RAI practices in addressing issues such as intellectual property misappropriation, hallucinations, and cyberattacks.
June, 2024
Cloud Customer Relationship Management Suites 2024 Market Insights™
The Cloud Customer Relationship Management Suites 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any CRM adoption project. It also provides insights into the key use cases addressed by enterprises across various industries.
July, 2024
Salesforce Services 2024 Market Insights™
The Salesforce Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Salesforce project. The report also highlights key challenges that enterprises face today.
September, 2024
Intelligent ITOps Services 2024–2025 RadarView™
The Intelligent ITOps Services 2024–2025 RadarView™ assists organizations in identifying strategic partners for intelligent ITOps by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key intelligent ITOps service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right intelligent ITOps services partner. The 71-page report also highlights top market trends in the intelligent ITOps space and Avasant’s viewpoint on them.
December, 2024
The Evolution of Synchronous AI Agents: Enterprise Adoption Trends and Strategies
The next leap forward is the rise of synchronous AI agents—self-learning systems capable of executing complex, end-to-end tasks from a single prompt. Avasant presents The Evolution of Synchronous AI Agents: Enterprise Adoption Trends and Strategies report in this context. This study is based on in-depth interviews with over 60 industry leaders, including C-level decision-makers, advisors, providers, and tech vendor executives. It offers recommendations for enterprises to accelerate adoption while addressing associated risks and challenges. The report delves into the evolution of synchronous AI, adoption timelines, and industry priorities while uncovering key challenges, opportunities, and strategic considerations, including workforce strategies and outsourcing impacts.
January, 2025
High-Tech Industry Digital Services 2024-2025 RadarView™
The High-Tech Industry Digital Services 2024-2025 RadarView™ can help high-tech enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid these enterprises in identifying the right partners and service providers to accelerate their digital transformation in this space. The 89-page report also highlights top market trends in the high-tech industry and Avasant’s viewpoint.
March, 2025