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From Strategy to Business Value: AI Prioritization Considerations for CAIOs and CTOs
Strategic AI prioritization is undergoing a fundamental shift as enterprises move from experimentation to scaled, business-aligned transformation. Traditional scoring models and ROI frameworks are no longer sufficient to evaluate the complexity of generative AI and agentic AI initiatives. Instead, a multidimensional approach is emerging, one that aligns use case selection with enterprise goals, assesses talent readiness, and embeds responsible AI practices from the start. By adopting this integrated model, CAIOs and CTOs can drive scalable, sustainable, and outcome-focused AI adoption across the organization.
August, 2025
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Data Management and Advanced Analytics 2025 RadarView™
The Data Management and Advanced Analytics Services 2025 RadarView™ assists organizations in identifying strategic partners for data management and advanced analytics by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key data management and advanced analytics service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right data management and advanced analytics services partner.
September, 2025
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IT and Apps Managed Services Provider Trends: Quarterly Report for CQ2 2025
In this quarterly report (calendar quarter 2, 2025), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends) and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
October, 2025
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AI Governance and Ethical Adoption: A Roadmap for Enterprises
With over 60% of enterprises integrating generative AI into core operations, the urgency for responsible governance has never been greater. Generative AI is revolutionizing how businesses operate, make decisions, and engage with customers—unlocking new efficiencies, innovations, and competitive advantages. But with this transformation comes risk.
October, 2025
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Applied AI Services 2022–2023 RadarView™
The Applied AI Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for AI by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right AI and analytics services partner. The 61-page report also highlights top market trends in the AI space and Avasant’s viewpoint.
May, 2023
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Application Modernization Services 2023 Market Insights™
The Application Modernization Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any application modernization projects. The report also highlights key application modernization challenges that enterprises face today.
August, 2023
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Digital Talent Capability 2023–2024 RadarView™
The Digital Talent Capability 2023–2024 RadarView assists enterprises in identifying strategic partners that bring in the right digital talent expertise to help accelerate digital transformation by offering detailed capabilities and experience analyses of service providers. It provides a 360-degree view of key service providers across digital strategy and talent capabilities, talent transformation, and talent investments and innovation. The 64-page report highlights top supply-side trends in the digital talent space and Avasant’s viewpoint on them.
November, 2023
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Generative AI: A Key Enabler of Personalized and Intelligent CX
Generative AI is poised to transform customer-facing functions, including marketing, sales, commerce, and customer service. This research byte explores the enterprise applications and use cases of generative AI within the customer experience (CX) landscape, from automating content creation, personalizing product recommendations, and analyzing customer feedback to self-service automation. It also highlights how generative AI can significantly boost personalization and drive intelligent CX. Finally, it lays out key considerations for enterprises when adopting generative AI in their CX endeavors, including the need for unified customer data, external partners to speed up implementations, and ensuring content quality and data access control.
December, 2023
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IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023
In this quarterly report (calendar quarter 4, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
February, 2024
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Business Process Services Pricing and Solution Trends: H2 2023
In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.
January, 2024
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Quantum Resilience: Navigating Cybersecurity in a Quantum World
Recent advancements in quantum computing raise concerns about the future of cryptography, given the computational capabilities of quantum computers to perform complex calculations rapidly and break traditional encryption algorithms. Although cybersecurity systems can tackle quantum threats at present, the promising pace of development in quantum computing poses an inevitable, if not imminent, threat to organizations. Moreover, there is a risk that malicious intruders could steal information now and decrypt it in the future with mature quantum computers. This necessitates enterprises to use post-quantum cryptography to safeguard confidential data and stay ahead of quantum-powered adversaries.
July, 2024
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Data Center Managed Services 2024 RadarView™
The Data Center Managed Services 2024 RadarView™ assists organizations in identifying strategic partners for data center managed services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key data center managed services providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right data center managed services partner. The 61-page report highlights top supply-side trends in the data center space and Avasant’s viewpoint on them.
September, 2024
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Digital Talent Capability 2024 RadarView™
The Digital Talent Capability 2024 RadarView™ assists enterprises in identifying strategic partners that bring in the right digital talent expertise to accelerate digital transformation by offering detailed capabilities and experience analyses of service providers. It provides a 360-degree view of key service providers across digital strategy and talent capabilities, talent transformation, and talent investments and innovation. The 63-page report highlights top supply-side trends in the digital talent space and Avasant’s viewpoint on them.
October, 2024
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Digital Commerce Services 2024–2025 Market Insights™
The Digital Commerce Services 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital commerce services project.
December, 2024
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DeepSeek Hype: All That Glitters Is Not Gold
DeepSeek-R1, a Chinese open-source AI model, is challenging Silicon Valley’s dominance by delivering high performance at a fraction of traditional costs. DeepSeek has redefined AI efficiency, slashing training costs to just $5.6 million. However, while its innovation is undeniable, concerns around transparency, data security, and ethical safeguards raise critical questions. This whitepaper explores DeepSeek’s disruptive potential, its implications for the global AI landscape, and the pressing need for responsible deployment before enterprises integrate it into high-stakes environments.
January, 2025
High-tech and telecommunications
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