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AI-Enabled CRM: Redefining ESG and Strategic Sourcing Resilience in Procurement
As procurement leaders face rising Environmental, Social, and Governance (ESG) mandates and supply chain volatility, over 60% of enterprises now prioritize AI in sourcing strategies. CRM platforms like HubSpot’s Breeze ecosystem are evolving into strategic sourcing engines, delivering real-time intelligence, automated compliance workflows, and embedded ESG oversight. These capabilities illustrate how AI-enabled CRMs are being applied to procurement, equipping teams with enhanced supplier visibility and data-driven decision-making. While HubSpot’s Breeze ecosystem exemplifies this evolution, other CRM platforms including Salesforce, Microsoft Dynamics 365, and Zoho CRM, are also expanding into procurement intelligence, offering similar AI-driven capabilities that support supplier visibility and strategic decision-making.
November, 2025
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AR/VR/XR Services 2023 RadarView™
The AR/VR/XR Services 2023 RadarView™ assists organizations in identifying strategic partners for AR/VR/XR by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AR/VR/XR service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right AR/VR/XR services partner. The 48-page report also highlights top market trends in the AR/VR/XR space and Avasant’s viewpoint on them.
June, 2023
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Digital Workplace Services 2023 RadarView™
The Digital Workplace Services 2023 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partner ecosystem, and investments and innovation. The 73-page report highlights top supply-side trends in the digital workplace services space and Avasant’s viewpoint on them.
August, 2023
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Trust and Safety Business Process Transformation 2023–2024 RadarView™
The Trust and Safety Business Process Transformation 2023–2024 RadarView™ assists organizations in identifying strategic partners for trust and safety services by offering detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right trust and safety services partner. The 56-page report highlights top supply-side trends in the trust and safety services space and Avasant’s viewpoint.
November, 2023
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Generative AI: The Vigilant Watchtower for Data Centers
Managing data centers strategically is essential to effectively navigate market hurdles in today’s dynamic economy. For an organization, taking advantage of possibilities in spite of economic obstacles is just as important as maintaining security and smooth operation. Nowadays, businesses are dealing with resource constraints, adapting to new regulations and technology, conserving energy, and scaling up or down as necessary. To overcome these hurdles, leading service providers harness generative AI to help organizations manage data centers effectively, especially in monitoring and support services. It greatly benefits customers by automating operations, improving security, and quickly resolving issues, all while supporting data-driven decision-making.
February, 2024
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Retail Digital Services 2024 RadarView™
The Retail Digital Services 2024 RadarView™ helps retail enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 86-page report also highlights top market trends in the retail space and Avasant’s viewpoint.
March, 2024
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AR/VR/XR Services 2024 RadarView™
The AR/VR/XR Services 2024 RadarView™ assists organizations in identifying strategic partners for AR/VR/XR by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AR/VR/XR service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right AR/VR/XR services partner. The 48-page report also highlights top market trends in the AR/VR/XR space and Avasant’s viewpoint on them.
June, 2024
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Advanced Network Services 2024 RadarView™
The Advanced Network Services 2024 RadarView™ assists organizations in identifying strategic partners for advanced network services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key advanced network services providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right advanced network services partner. The 68-page report highlights top supply-side trends in the advanced network services space and Avasant’s viewpoint on them.
July, 2024
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Digital Engineering Services 2024 RadarView™
The Digital Engineering Services 2024 RadarView™ can help enterprises identify the right partners and service providers to implement their digital engineering strategy by providing detailed capability and experience analysis for leading service providers. The report provides a 360-degree view of key providers for digital engineering services across practice maturity, partner ecosystem, and investments and innovations. The 66-page report also highlights top supply-side trends in the digital engineering space and Avasant’s viewpoint.
September, 2024
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Clinical Data Management Business Process Transformation 2024–2025 RadarView™
The Clinical Data Management Business Process Transformation 2024–2025 RadarView™ assists organizations in identifying strategic partners for clinical data management business process transformation by offering detailed capabilities and experience analyses for service providers. It provides a 360-degree view of key clinical data management business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 61-page report highlights top supply-side trends in the clinical data management and clinical trials space and Avasant’s viewpoint on them.
October, 2024
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Intelligent Document Processing Platforms 2024–2025 Market Insights™
The Intelligent Document Processing Platforms 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends for navigating the document processing landscape and achieving operational efficiency. The report also highlights the key challenges enterprises face today in this space.
December, 2024
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Embracing the Potential of Advanced Technologies for the Life Sciences Sector
The life sciences sector, encompassing biotechnology, pharmaceutical, and medical device manufacturers, is experiencing a transformation driven by rapid advances in AI and data technologies. These innovations can significantly enhance research, drug development, and patient outcomes.
February, 2025
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A Playbook to Decode Cloud Strategy: Bridging Business Objectives and IT Priorities
In today’s rapidly evolving digital landscape, cloud transition is no longer a question of if but how well it is achieved. Despite the widespread shift to cloud-based ecosystems, many enterprises still lack a cohesive cloud strategy that balances cost efficiency, business agility, and risk management. This playbook offers guidance on ROI-driven migration planning, robust vendor and data governance, cost transparency through FinOps tools, and cloud-specific contract negotiation. It also highlights key risks in cloud adoption, from vendor lock-in to hidden costs. To unlock long-term value, enterprises need to shift from a cost-first mindset to a strategic and outcome-focused approach.
April, 2025
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Advanced Network Services 2025 Market Insights™
The Advanced Network Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any of their advanced network projects. The report also highlights key advanced network implementation challenges that enterprises face today.
June, 2025
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Mastering CrowdStrike Negotiations Post-Disruption
Few names resonate as strongly in the world of cybersecurity as CrowdStrike. Known for its cutting-edge technology and robust security solutions, CrowdStrike has become a go-to provider for many enterprises. However, recent incident service disruptions have cast a shadow over CrowdStrike's reputation. For companies that use CrowdStrike for security services and are about to engage in a renewal cycle, strategic negotiation methodologies can be used to leverage these incident service issues and improve terms.
July, 2025
High-tech and telecommunications
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