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SD-WAN Managed Services 2022–2023 RadarView™
The SD-WAN Managed Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for network transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key service providers for SD-WAN managed services across practice maturity, partner ecosystem, and investments and innovation, thus supporting enterprises in identifying the right workplace transformation partner. The 75-page report also highlights top industry trends in the SD-WAN outsourcing space and Avasant’s viewpoint on them.
March, 2023
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F&A Business Process Transformation 2023–2024 Market Insights™
The F&A Business Process Transformation 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any F&A outsourcing project. The report also highlights key challenges enterprises face today while outsourcing F&A processes.
February, 2024
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Unlocking the Power of Zero Cost Transformation: Business Acceleration with Minimal Investment
Enterprises face the complex challenge of balancing IT investment for growth with maintaining operations amidst global economic uncertainties. The Zero Cost Transformation approach has emerged as a solution, emphasizing repurposing savings from streamlined processes to fund innovation. It involves leveraging cloud solutions and proprietary tools and aligning expenses with business outcomes. Additionally, enterprises should implement the Net Economic Value Added™ (NEVA) approach to assess transformation success, focusing on the impact of innovation on core operations rather than just technology cost reductions. It enables enterprises to navigate economic challenges by prioritizing sustained innovation-led growth over short-term cost efficiencies.
April, 2024
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Business Process Services – Provider Trends CQ1 2024
In this quarterly report for CQ1 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
June, 2024
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Business Process Services – Provider Trends CQ2 2024
In this quarterly report for CQ2 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
January, 2025
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Navigating Rising Costs and Member Expectations: The Business Process Imperative for Health Payers
The U.S. health insurance industry finds itself at a critical inflection point as financial pressures mount alongside escalating member demands for digital-first experiences. According to the National Association of Insurance Commissioners (NAIC), health insurers reported a stark 14.1% decline in net income to approximately $16 billion during the first half of 2024, compared to the same period in the prior year. Even more concerning, underwriting gains plummeted 31.3% to roughly $12 billion, signaling fundamental challenges in the industry's core operational model.
June, 2025
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Breaking the Mold: AI-Driven Change in Finance and Insurance
Artificial Intelligence (AI) is no longer a futuristic concept—it is the cornerstone of transformation in the finance and insurance sectors. As digital capabilities become baseline expectations, AI is emerging as the strategic lever that empowers organizations to not only optimize operations, but to fundamentally rearchitect them. Why this change, as AI has evolved from being a competitive advantage to foundational expectations in the finance and insurance industry as it is now deeply embedded in core processes and customer interactions, impacting everything from risk management to personalized service delivery. AI is reshaping how institutions operate, make decisions, and serve customers.
July, 2025
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The $100B Quarter: What It Means for Your Next AI Contract
AI infrastructure sourcing is undergoing a seismic shift as enterprises face volatile compute availability, energy costs, and rapid hardware refresh cycles. Traditional cloud-based pricing models are being replaced by dynamic contracts that secure throughput, align with energy indices, and guarantee upgrade paths. This new economic landscape demands strategic negotiation moves, including capacity reservations, energy-indexed pricing, and portability safeguards. By adopting these practices, organizations can protect their AI investments, ensure scalability, and avoid vendor lock-in as use cases expand.
August, 2025
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Breaking Down Data Silos: Why CRM Integration Is Now a Boardroom Priority
Interoperability isn’t a technical buzzword. It’s a business enabler. When systems connect seamlessly, departments collaborate more effectively, insights reach leadership faster, and customer engagement becomes more personalized and scalable.
September, 2025
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Pre-Merger Contract Assessment
In mergers and acquisitions (M&A), pre-merger contract assessment is a critical step in due diligence. Before any deal is finalised, organisations must thoroughly review existing contracts to identify risks, obligations, and opportunities that could impact the transaction’s success. This process ensures that both legal and financial exposures are understood, regulatory requirements are met, and integration planning is informed by accurate information. By focusing on contract assessment early, companies can avoid costly surprises and lay the groundwork for a successful merger or acquisition.
October, 2025
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Digital Enterprise 4.0: Digital Persistence Amid Volatility
The Digital Enterprise 4.0: Digital Persistence Amid Volatility report explores end-user enterprises’ evolving digital transformation landscape. It covers various aspects such as technology spend, digital investments, business process transformation, outsourcing decisions, cloud adoption, cybersecurity investments, digital talent strategy, workplace models, and ESG adoption trends. It offers insights into how organizations have adapted to economic challenges, enhanced supply chain efficiency, and approached technology spending cautiously. The report provides valuable findings that span enterprises of varying sizes, sectors, and geographies, enabling organizations to make informed decisions and successfully navigate the complexities of digital transformation in an ever-changing business environment.
June, 2023
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Gulf Cooperation Council (GCC) Region Digital Services 2024 RadarView™
The Gulf Cooperation Council (GCC) Region Digital Services 2024 RadarView™ can help enterprises based in the GCC to craft a robust strategy based on regional outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 91-page report also highlights top market trends in the GCC region and Avasant’s viewpoint on them.
February, 2024
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Internet of Things Services 2024 RadarView™
The Internet of Things Services 2024 RadarView™ assists organizations in identifying strategic partners for IoT platforms and services implementation by featuring detailed capability and experience analyses for leading service providers. It offers a 360-degree view of key providers for IoT services across practice maturity, partner ecosystem, and investments and innovations, thus supporting enterprises in identifying the right transformation partner. The 78-page report also highlights top supply-side trends in the IoT space and Avasant’s viewpoint on them.
April, 2024
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Revolutionizing Gen AI Operations: Portkey’s End-to-End LLMOps Platform
Generative AI is now vital in enterprise operations, yet many companies struggle to move projects from proof of concept to production due to the lack of robust model management and orchestration. Large language model operations (LLMOps) offers the tools and practices needed to develop, deploy, and maintain LLMs, providing essential infrastructure for managing their life cycle. Portkey excels in this space, offering a comprehensive LLMOps platform with observability, analytics, prompt management, and more. It positions itself as the only full-stack LLM orchestration platform covering the entire LLMOps value chain, including evaluation, deployment, monitoring, and remediation.
July, 2024
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DeepSeek Hype: All That Glitters Is Not Gold
DeepSeek-R1, a Chinese open-source AI model, is challenging Silicon Valley’s dominance by delivering high performance at a fraction of traditional costs. DeepSeek has redefined AI efficiency, slashing training costs to just $5.6 million. However, while its innovation is undeniable, concerns around transparency, data security, and ethical safeguards raise critical questions. This whitepaper explores DeepSeek’s disruptive potential, its implications for the global AI landscape, and the pressing need for responsible deployment before enterprises integrate it into high-stakes environments.
January, 2025
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Digital Enterprise 4.0: Digital Persistence Amid Volatility
The Digital Enterprise 4.0: Digital Persistence Amid Volatility report explores end-user enterprises’ evolving digital transformation landscape. It covers various aspects such as technology spend, digital investments, business process transformation, outsourcing decisions, cloud adoption, cybersecurity investments, digital talent strategy, workplace models, and ESG adoption trends. It offers insights into how organizations have adapted to economic challenges, enhanced supply chain efficiency, and approached technology spending cautiously. The report provides valuable findings that span enterprises of varying sizes, sectors, and geographies, enabling organizations to make informed decisions and successfully navigate the complexities of digital transformation in an ever-changing business environment.
June, 2023
