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  • Research Bytes - IT Workers to Get 3.0% Pay Hike in 2015

    IT Workers to Get 3.0% Pay Hike in 2015

    The Computer Economics 2015 IT Salary Report anticipates wages for the typical IT workers will rise about 3.0% in the coming year, a increase that while modest by historical standards should yield real wage growth in the low-inflation environment.

    December, 2014

  • IT Salaries - 2015 IT Salary Report

    2015 IT Salary Report

    The Computer Economics 2015 IT Salary Report provides total compensation (base pay plus incentive pay) for 69 specific IT job functions for more than 400 U.S. metro areas. The executive summary also provides our forecast for pay raises and hiring in 2015 and includes job descriptions for each job function in this study. The salary tables are provided as a downloadable Microsoft Excel workbook, with total salaries reported at the 10th, 25th, 50th (median), 75th, and 90th percentiles. (28 pp., 5 figs., plus salary tables) [Full Description and Free Executive Summary]

    December, 2014

  • Research Bytes - The Maturing of ERP on the Salesforce Platform

    The Maturing of ERP on the Salesforce Platform

    Salesforce.com is not only the industry's most well-known cloud CRM system. It is also a platform for a variety of other software providers. This Research Byte outlines the latest developments with the four ERP providers building on the Salesforce platform: Kenandy, FinancialForce, Rootstock, and AscentERP. We conclude with a caveat for buyers.

    November, 2014

  • Research Bytes - IT Operational Spending to Rise 3.0% in 2015

    IT Operational Spending to Rise 3.0% in 2015

    As IT executives look ahead to 2015, they see a business climate that is improving and growth that is sustainable—if not stellar. Our forecast for 2015 is not entirely bullish, but it shows conviction.  This Research Byte reviews the IT operational spending outlook for 2015.

    November, 2014

  • IT Spending Benchmarks - IT Spending and Staffing Outlook for 2015

    IT Spending and Staffing Outlook for 2015

    What is the outlook for IT spending and staffing in 2015?  This annual report provides an early look at the economic trends that are shaping IT budgets heading into the new year to assist  IT executives in preparing  their spending plans.  The study assesses IT spending plans for 2015, priorities for IT spending and investment, plans for hiring and outsourcing, and use of contractors and part-time workers. We also look at the forecast for pay raises for IT workers. (34 pp., 26 figs.) [Research Byte]

    November, 2014

  • Research Bytes - HR Technology Overshooting HR Capabilities

    HR Technology Overshooting HR Capabilities

    Human resources management is a hot area for new technology, at least based on the number of new vendor offerings. Why then has there not been greater adoption of the technology by HR practitioners? This Research Byte outlines three reasons why interest is high but adoption slow, and discusses what business leaders should do about it.

    November, 2014

  • Managed Governance Portrait 300x200 - How Human Cloud and Infrastructure Cloud are Changing the BPO Sector

    How Human Cloud and Infrastructure Cloud are Changing the BPO Sector

    The Human Cloud and the Cloud Infrastructure are defining a new alternative to the traditional BPO services in various key segments of work. Service providers need to differentiate and invest in this transformative model and buyers need to re-organize their service strategies. The Human Cloud services are only going to grow more sophisticated and will take up a significant portion of the BPO pie in the years to come.

    November, 2014

  • Research Bytes - Use of IT Contract Workers Falls

    Use of IT Contract Workers Falls

    The use of contract workers by IT organizations as a percentage of the IT workforce dropped in 2014 after rising somewhat dramatically over the previous three years. The reversal in this trend provides strong evidence that IT organizations are increasingly willing to hire regular, full-time employees and reduce dependence on contingency workers.

    October, 2014

  • IT Staffing - Current Use of IT Contingency Workers 2014

    Current Use of IT Contingency Workers 2014

    As a percentage of the IT staff, the use of contingency workers has been falling back to more normal levels, thanks to the maturing recovery and greater willingness to bring on regular full-time employees. Nevertheless, the use of contractors among IT organizations remains an important and well-established strategy and one that many IT organizations employed aggressively during the post-recession period. This study helps IT decision-makers understand how organizations are balancing the use of contingency workers with full-time employees in the current environment.(13 pp., 5 figs.) [Research Byte]

    October, 2014

  • Research Bytes - Data Center Staffing Shows Signs of Decline

    Data Center Staffing Shows Signs of Decline

    The number of workers in a data center appears to be decline, as cloud computing and virtualization technologies take hold.  In this Research Byte we review the trend in server support staffing as a percentage of the IT staff from 2010 to 2014. 

    October, 2014

  • IT Staffing - Server Support Staffing Ratios 2014

    Server Support Staffing Ratios 2014

    Server support personnel have been declining as a percentage of the typical IT staff. How many server support staff members does an organization need? To answer that question, we provide four key benchmarks: server support staff as a percentage of the IT staff, users per server support staff member, physical servers per server support staff member, and OS instances per server support staff member. We provide these metrics for small, midsize, and large organizations. We also assess how industry sector can influence server support staffing ratios. We conclude with recommendations for improving server support productivity. (16 pp., 7 figs.) [Research Byte]

    October, 2014

  • Vendor Discounts - Vendor Discount Report (October 2014)

    Vendor Discount Report (October 2014)

    Market intelligence on current discounting practices for business equipment can be difficult obtain. As a result, buyers do not know whether a better deal can be negotiated. This updated report, based on our knowledge of recent deals, provides buyers with guidance concerning current discount structures on a variety of equipment. Categories include IT equipment (desktops, laptops, network equipment, printers, servers, and storage), office equipment (copiers, mail equipment), forklifts, medical equipment, test equipment, and miscellaneous equipment. Major vendors include IBM, HP, Dell, HP, Apple, and others. Includes a downloadable PDF workbook of more than 300 deals used in the report to calculate average discounts and soft cost statistics (14pp., 12 figs.).

    October, 2014

  • Research Bytes - Workday’s Goal: Become First Tier I Cloud ERP

    Workday’s Goal: Become First Tier I Cloud ERP

    It is becoming increasingly apparent that Workday’s ambitions go beyond human capital management and financial management systems. This Research Byte, based on briefings at a recent Workday analyst summit, discusses how Workday may become the first Tier I cloud ERP provider.

    October, 2014

  • Research Bytes - IT Budget Pressure Boosts Chargeback Practices

    IT Budget Pressure Boosts Chargeback Practices

    The number of businesses charging back their IT expenses to business units is growing.  In this Research Byte we review the adoption trend of this best practice, one of 30 profiled in the Computer Economics annual IT Management Best Practices 2014/2015 study.

    October, 2014

  • IT Best Practices - IT Management Best Practices 2014/2015

    IT Management Best Practices 2014/2015

    Much of the mission of the IT organization is to automate and improve business processes throughout the enterprise. But the IT organization itself also has its own need for process improvement and automation. The best-run IT organizations not only focus their process improvement efforts on those of other departments, they also seek to optimize their own IT management processes internally. In this study, we examine the growth and maturity of 30 IT management practices which we have grouped into five major categories: IT governance practices, IT financial management practices, IT operational management practices, IT security and risk management practices, and software development practices. (163 pp., 149 figs.) [Full Report Description and Sample Pages] [Research Byte]

    October, 2014