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  • Valuations - Determining Fair Market and Residual Values for Technology Equipment

    Determining Fair Market and Residual Values for Technology Equipment

    Just as the residual value or fair market value at lease end is central to a lessor’s profitability, understanding the projected residual value of equipment is a critical factor for your organization when implementing equipment procurement policies and lease management practices. This special report provides precise definitions of terms, an overview of the perspectives of the lessee and lessor, and a guide to negotiating lease contracts consistent with your business objectives. (3 pp., 1 fig.)

    February, 2003

  • IT Best Practices - Security Risk Assessment Using OCTAVE Can Protect IT Assets

    Security Risk Assessment Using OCTAVE Can Protect IT Assets

    CERT’s OCTAVE methodology provides an organization with effective controls to develop a sound security process.

    February, 2003

  • Research Bytes - Customers Show Varied Opinion on Software Vendor Customer Support

    Customers Show Varied Opinion on Software Vendor Customer Support

    A recent study conducted by Computer Economics indicates that, while there are a few exceptions, most software vendors are receiving mediocre or negative customer support satisfaction ratings from their customers. The study, which concluded in 3Q02, involved over 30 organizations across a variety of industry sectors. The study did not pinpoint specific applications, instead it rated the overall customer support satisfaction that end users have with their major software vendors.

    January, 2003

  • Research Bytes - Slammer Worm – Worst Virus in Over a Year

    Slammer Worm – Worst Virus in Over a Year

    On Saturday Jan 25th a new computer worm rocketed around the world disrupting hundreds of thousands of systems and slowing Internet traffic to a crawl. The latest virus called the Slammer or Sapphire worm transmitted thousands of packets (large bundled amounts of information) from infected systems, taking advantage of a known software flaw in Microsoft SQL Server.

    January, 2003

  • IT Best Practices - Desktop Auditing is Now a Crucial Issue

    Desktop Auditing is Now a Crucial Issue

    Software developers, the entertainment industry, and other companies that own copywrited material are cracking down hard on non-compliance and piracy. As a result, developing an effective desktop auditing strategy is a fundamental necessity for every company.

    January, 2003

  • Technology Trends - IBM's E-Business On-Demand Strategy (1Q03)

    IBM’s E-Business On-Demand Strategy (1Q03)

    Providing e-business via an on-demand model may become a key differentiator that separates market leaders from the pack.

    January, 2003

  • Valuations - Secondary Market for Computer Equipment: Strong and Growing Stronger

    Secondary Market for Computer Equipment: Strong and Growing Stronger

    The secondary market for computer equipment is growing significantly, but understanding this market and the possible pitfalls is important in developing a successful strategy. This report, from January 2003, provides an overview of the used equipment market along with advice for getting the best deals, without sacrificing quality of service or reliability of the equipment.

    January, 2003

  • Technology Trends - .Net Takes on Web Services for the Enterprise (1Q03)

    .Net Takes on Web Services for the Enterprise (1Q03)

    If Microsoft stays committed to its current strategy, .Net should become the leader in web-based application development.

    January, 2003

  • Technology Trends - Benchmarks for Assessing Public B2B Exchanges (1Q03)

    Benchmarks for Assessing Public B2B Exchanges (1Q03)

    The potential benefits of public exchanges in terms of standardization and larger networks may draw many companies away from private exchanges. But the history of B2B exchanges is filled with disappointing failures and spectacular successes. Based on these experiences, guidelines of how to pick the winners are emerging. Applying these benchmarks can help managers make an informed decision regarding the viability of any of the exchanges.

    January, 2003

  • Technology Trends - Early XML Trials Show Good Returns (1Q03)

    Early XML Trials Show Good Returns (1Q03)

    Enterprises are beginning to apply XML as a common framework for developing more flexible content presentations. XML’s  power, flexibility, and solid payback means universal acceptance is almost a certainty. We strongly recommend that all IT managers become knowledgeable about XML applications that will address the needs of their organizations

    January, 2003

  • IT Salaries - 2003 IT Salary Report

    2003 IT Salary Report

    This year Computer Economics has added a significant number of IS positions to our exclusive IS Personnel Salary Report. Additionally, we have enhanced the format to make it easier to use as a reference document. Our 2003 salary report is based on extensive, in-house research, and contains over 75 IS positions.

    January, 2003

  • IT Best Practices - DRP—Without Proper Testing You May Not Have a Plan

    DRP—Without Proper Testing You May Not Have a Plan

    In spite of the increased awareness on external and internal threats to IT systems, many companies still haven’t gotten the message that it is critical to build a workable disaster recovery plan (DRP). But even if you have done a world-class job of building a recovery plan, if you haven’t developed an effective testing strategy your efforts may have been in vain.

    January, 2003

  • IT Best Practices - Aberdeen: New Poster Child for Sloppy Research? (1Q03)

    Aberdeen: New Poster Child for Sloppy Research? (1Q03)

    A recent study, which shows Linux and other open source software suppliers have more security problems than Microsoft, has serious flaws.

    January, 2003

  • Technology Trends - E-Learning ROI Is Not a Slam Dunk

    E-Learning ROI Is Not a Slam Dunk

    E-learning solutions can be an effective training tool and deliver positive payback, but building a solid training strategy is required--and be wary of high ROI claims from vendors.

    January, 2003

  • Research Bytes - Key IT Process Management Areas Need Help

    Key IT Process Management Areas Need Help

    For any IT organization to run properly there are several key processes that must run efficiently and effectively. However, a recent study conducted by Computer Economics indicates that there is a lot of room for improvement.

    December, 2002