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  • IT Spending Benchmarks - Internet B2B Transactions 2002 to 2006 (June 2002)

    Internet B2B Transactions 2002 to 2006 (June 2002)

    This data shows the dollar volume of Internet B2B transactions projected for 2002 through 2006 by country. B2B Internet transactions are broadly defined as items purchased by a business including digital products, books, airline tickets, online bill paying, office supplies, production materials, transportation services, and computer and other office equipment.

    June, 2002

  • Technology Trends - SAP Opens Up and Moves Down Market (June 2002)

    SAP Opens Up and Moves Down Market (June 2002)

    Though it may seem longer, especially if you have been personally involved in implementing R/3, SAP AG released its premier ERP suite just ten years ago. Among the painful lessons that R/3 users have learned during that time is that enterprise-level applications rippled through the entire fabric of an organization and took much longer to roll out than expected. But the costs and effort required were often rewarded by major gains in competitive advantage and entry into new marketplaces.

    June, 2002

  • IT Spending Benchmarks - 2002 Central IS Budgets as a Percent of Revenue - By Industry  (May 2002)

    2002 Central IS Budgets as a Percent of Revenue – By Industry (May 2002)

    Most sectors have experienced shifts in the percent of revenue spent on their central IS budgets in 2002 according to the 13th annual Information Systems and E-Business Spending study conducted by Computer Economics.

    May, 2002

  • Technology Trends - Normalization of U.S. Spending Patterns Could Boost Home PC Sales  (May 2002)

    Normalization of U.S. Spending Patterns Could Boost Home PC Sales (May 2002)

    Consumer optimism and comfort levels edged out financial insecurity and worries about the recession, layoffs, and Osama bin Laden, according to a national survey of 1,000 Americans released in April 2002. 

    May, 2002

  • IT Best Practices - The Internet Is Not Making Paper Go Away (April 2002)

    The Internet Is Not Making Paper Go Away (April 2002)

    Despite the immense popularity of paperless media such as email and the Internet, a study by Lexmark reveals that the need for printing remains as strong as ever—and is growing. Results of the study also offer details on home and office printing and the future of printing technologies and applications, including public preferences for wireless printing, while dispelling a number of popular misconceptions about printing trends. The survey, conducted in 4Q01 by the opinion and market research firm SWR Worldwide, included 500 respondents who use computer printers both at home and in the workplace on a regular basis.

    May, 2002

  • IT Spending Benchmarks - Small Business Internet Purchasing Trends (April 2002)

    Small Business Internet Purchasing Trends (April 2002)

    The Small Business Tracking Survey, a new bi-annual survey sponsored by MasterCard International to analyze ecommerce trends affecting small businesses, found that 50% of small and home-based organizations (SOHOs) participate in online purchasing, spending approximately $45 billion annually.  

    May, 2002

  • IT Spending Benchmarks - U.S. Retailers Don’t Do Global Selling on the Internet (April 2002)

    U.S. Retailers Don’t Do Global Selling on the Internet (April 2002)

    A WorldPay survey of 100 leading U.S. retailers’ websites shows most cannot provide global ecommerce transactions. WorldPay logged on to U.S. retailers’ websites and attempted to purchase goods in currencies other than U.S. dollars and have them shipped to international locations.

    May, 2002

  • IT Spending Benchmarks - The Evolving Food Store (April 2002)

    The Evolving Food Store (April 2002)

    Food manufacturers and retailers face substantial consolidation and internationalization over the next five years, according to a report released today by Cap Gemini Ernst & Young titled "State of the Art in Food: The Changing Face of the Food Industry."

    May, 2002

  • IT Spending Benchmarks - Mutual Fund Investor’s Web Usage (April 2002)

    Mutual Fund Investor’s Web Usage (April 2002)

    Mutual fund investors are becoming increasingly comfortable using the web, according to the sixth annual American Century Internet Adoption Study, conducted by the Kansas City-based investment management firm. Apprehension about security and privacy continues to decline, with only a quarter (26%) citing security/privacy as a concern in the current study, dropping from 39% in 2000 and the high of 74% just four years ago.

    May, 2002

  • IT Spending Benchmarks - Online Dating Reaches Killer App Status (Apr 2002)

    Online Dating Reaches Killer App Status (Apr 2002)

    Terra Lycos released results of a survey of 1,100 Lycos users of their opinions on online dating.

    May, 2002

  • IT Spending Benchmarks - The Loyalty Acid Test (April 2002)

    The Loyalty Acid Test (April 2002)

    The Loyalty Acid Test survey, developed by Bain & Company, provides a relationship report card that uncovers the roadblocks to superior performance. The survey, designed to establish best-performance benchmarks, was administered to customers and employees from “loyalty leaders,” including Vanguard, Enterprise, Northwestern Mutual, Intuit, and Harley. Respondents’ answers reveal striking differences between typical companies and those with the highest levels of loyalty in their fields.

    May, 2002

  • IT Best Practices - Next Generation Internet Grant Program (May 2002)

    Next Generation Internet Grant Program (May 2002)

    Through a partnership with the California Technology, Trade and Commerce Agency - Division of Science, Technology, and Innovation, CommerceNet is providing funding for the development of commercial Next Generation Internet (NGI) applications. The NGI Grant program nurtures the development of business applications that leverage the power, speed, and reliability of the Next Generation Internet, as well as its pervasive and ubiquitous nature. These applications are expected to have a positive economic and social impact on individuals, companies, industries, regions, and communities.

    May, 2002

  • Technology Trends - Will the Cost of Database Licensing Rise? (April 2002)

    Will the Cost of Database Licensing Rise? (April 2002)

    Does the software you sell, or the software you buy, rely upon a database of "public" information, or a compilation of facts? Examples of such databases could include lists of names and addresses, geographic information, or statistical compilations. Whether you are the licensor or the licensee, you have probably taken for granted the free use of this information. The adage that "nothing is free," however, may prove true in the realm of database licensing as well. If you incorporate such data into your company's products, this could mean increased licensing overhead, and if you use such software, you may expect this expense to be passed on to you by your vendor.

    May, 2002

  • IT Best Practices - Channel Management Software Strengthens Ties to Partners (Mar 2002)

    Channel Management Software Strengthens Ties to Partners (Mar 2002)

    Channel management software (CMS) aims at improving suppliers' control of their distributor and third-party sales network. Above all, CMS provides the tools to monitor and manage resellers who represent your company to customers. CMS can boost the loyalty resellers have to your brand and at the same time improve operations and increase sales. Resellers win also through additional sales leads to customers who have already demonstrated an interest in your products.

    May, 2002

  • IT Best Practices - Value Add Distribution in Manufacturing Illustrates Ebusiness Transaction Density Patterns (Feb 2002)

    Value Add Distribution in Manufacturing Illustrates Ebusiness Transaction Density Patterns (Feb 2002)

    One of the big challenges in planning, creating, and supporting electronic supply chain systems (ESCS) is to determine the volume that a system must be able to handle and how many organizations the system must support.

    May, 2002