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Salesforce Services 2024 Market Insights™
The Salesforce Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Salesforce project. The report also highlights key challenges that enterprises face today.
September, 2024
Adoption of AI and Intelligent Automation in Banking, Financial Services, and Insurance
The Adoption of AI and Intelligent Automation in Banking, Financial Services, and Insurance report assists organizations in identifying important use cases that are expected to have a long-term impact on any AI and intelligent automation-related digital projects in the BFSI space. The report also highlights key challenges that the BFSI enterprises face today.
November, 2024
Hybrid Enterprise Cloud Services 2024–2025 Market Insights™
The Hybrid Enterprise Cloud Services 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any of their hybrid enterprise cloud projects. The report also highlights key hybrid enterprise cloud implementation challenges that enterprises face today.
December, 2024
Finance and Accounting Business Process Transformation 2024–2025 RadarView™
The Finance and Accounting Business Process Transformation 2024–2025 RadarView™ assists organizations in identifying strategic partners for F&A business process transformation by offering detailed capabilities and experience analyses for service providers. It provides a 360-degree view of key F&A service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 65-page report highlights top supply-side trends in the F&A business process transformation space and Avasant’s viewpoint on them.
January, 2025
Business Process Services – Provider Trends CQ3 2024
In this quarterly report for CQ3 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
March, 2025
Airlines and Airports Digital Services 2025 Market Insights™
The Airlines and Airports Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the airline and airport industry. The report also highlights key challenges that enterprises face today.
April, 2025
Digital Masters Process Transformation 2025 RadarView™
The Digital Masters Process Transformation 2025 RadarView™ assists organizations in identifying strategic partners for their process transformation initiatives by offering detailed profiles for each service provider. It provides a detailed view of the provider’s capabilities across horizontal processes, ability to leverage digital technologies, and readiness for the future. It also offers a list of representative clients and brief client case studies. The 50-page report also provides business forecasts for each Digital Master and Avasant’s viewpoint on them.
June, 2025
Responsible AI Platforms 2025 Market Insights™
The Responsible AI Platforms 2025 Market Insights™ assists organizations in identifying important demand-side trends for navigating the AI operations management landscape and achieving operational efficiency. The report also highlights the key challenges enterprises face today in this space.
June, 2025
Breaking the Mold: AI-Driven Change in Finance and Insurance
Artificial Intelligence (AI) is no longer a futuristic concept—it is the cornerstone of transformation in the finance and insurance sectors. As digital capabilities become baseline expectations, AI is emerging as the strategic lever that empowers organizations to not only optimize operations, but to fundamentally rearchitect them. Why this change, as AI has evolved from being a competitive advantage to foundational expectations in the finance and insurance industry as it is now deeply embedded in core processes and customer interactions, impacting everything from risk management to personalized service delivery. AI is reshaping how institutions operate, make decisions, and serve customers.
July, 2025
Securing the Digital Frontier: Protecting Enterprises in a Hyperconnected World
At Avasant’s flagship Empowering Beyond Summit 2025, a dynamic panel discussion brought together cybersecurity leaders from academia, healthcare, government, and global technology firms to explore how enterprises can responsibly adopt artificial intelligence at scale. Moderated by Jay Weinstein, Distinguished Fellow at Avasant, the panel featured George Mansoor (Chief Security Officer, California State University), Alexandra Landeggar (Global Head of Cyber Strategy & Transformation, RTX), Manju Naglapur (SVP & General Manager, Unisys), and John Caruthers (Lead Director, BISO, CVS Health). Together, they unpacked the strategic and technical imperatives shaping AI adoption ranging from governance frameworks and privacy safeguards to post-quantum preparedness and the expanding role of cybersecurity in enabling innovation. As regulatory pressures mount and AI becomes more embedded in critical systems, cybersecurity is increasingly recognized not just as a defense mechanism, but as a foundational pillar for responsible, scalable transformation.
August, 2025
Intelligent Sourcing to Autonomous Sites: How AI is Redefining Construction
The engineering and construction (E&C) industry has historically lagged in digital adoption, ranking among the least digitized sectors globally. While industries such as manufacturing built robust digital backbones, construction remained anchored in legacy systems and labor-intensive practices. Avasant’s IT Spending Trends in Construction and Trade Services 2024 highlights that IT budgets in construction are not only smaller in proportion to revenue but also stretched thin across fragmented organizations and project-based models. For small and mid-sized contractors, the industry’s backbone, these constraints often limit investment in next-generation platforms.
September, 2025
Breaking Down Data Silos: Why CRM Integration Is Now a Boardroom Priority
Interoperability isn’t a technical buzzword. It’s a business enabler. When systems connect seamlessly, departments collaborate more effectively, insights reach leadership faster, and customer engagement becomes more personalized and scalable.
September, 2025
The IT Consultant’s Playbook: Human-Centered Success in IT Divestitures Why the Consultant’s Mindset Matters
As enterprises accelerate carve-outs to unlock value, IT divestitures have become strategic imperatives—demanding more than just frameworks. Divestitures can lead to significant financial and operational consequences. A failed divestiture, as seen with Meta's $262 million loss on the sale of Giphy due to regulatory pressure, contrasts sharply with successful ones. For instance, in 2023, Fidelity Information Services improved its financial standing and stock price by selling a 55% stake in Worldpay to GTCR for $11.7 billion, showcasing the strategic benefits of a well-executed divestiture
October, 2025
SAP S/4HANA Services 2025–2026 RadarView™
The SAP S/4HANA Services 2025–2026 RadarView™ assists organizations in identifying strategic partners for SAP S/4HANA adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key SAP S/4HANA service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right SAP S/4HANA services partner. The 74-page report highlights top supply-side trends in the SAP S/4HANA space and Avasant’s viewpoint.
December, 2025
Banking Process Transformation 2023 RadarView™
The Banking Process Transformation 2023 RadarView™ assists banks and financial companies in identifying strategic partners for banking process transformation by featuring detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right partner in the banking process transformation space. The 68-page report highlights top supply-side trends in the banking process transformation arena and Avasant’s viewpoint on them.
May, 2023