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GCCs in Europe: Trends, Challenges, and Strategic Outlook 2025
This paper explores the evolving landscape of global competency centers (GCCs) in Europe in 2025, focusing on their strategic shift from being traditional cost centers to becoming AI-driven innovation hubs. It examines key industry adoption trends, talent management strategies, geographic hotspots attracting investments, government policies and incentives, including specific initiatives and programs, and examples of GCCs set up by leading European enterprises. The analysis draws on the latest industry reports and market insights to provide a comprehensive overview of GCC dynamics in the European region and their implications for businesses and policymakers.
September, 2025
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The Impact of Broadcom’s Acquisition of VMware: Pricing and Licensing Changes, and Strategies for Mitigation
With VMware’s customer base facing up to 800% price hikes, Broadcom’s $69B acquisition has become a strategic inflection point for enterprise IT leaders. The shift has triggered widespread reevaluation of virtualization strategies, especially as Broadcom transitions VMware’s licensing from perpetual to subscription-based models. According to Avasant’s benchmark data, over 70% of enterprises are now actively exploring mitigation strategies, including hybrid cloud adoption and alternative hypervisor platforms,to offset cost escalations and maintain operational continuity. For organizations deeply embedded in VMware’s ecosystem, understanding these changes and responding with agility is no longer optional; it’s essential.
September, 2025
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From Connected Devices to Intelligent and Secure IoT Ecosystems: How AIoT and Cybersecurity Are Redefining IoT Services in 2025
The Internet of Things (IoT) is entering a new era. IoT began by linking devices and collecting data, but now plays a key role in digital transformation. Enterprises across various industries, including manufacturing, logistics, healthcare, retail, and smart cities, are realizing that simply connecting devices is no longer sufficient. The true value lies in how intelligently data is processed and how securely it can be scaled in mission-critical environments.
October, 2025
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Generative AI Services 2025 RadarView™
The Generative AI Services 2025 RadarView™ assists organizations in identifying strategic partners for Gen AI adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Gen AI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right Gen AI services partner. The 64-page report highlights top supply-side trends in the Gen AI space and Avasant’s viewpoint.
November, 2025
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Digital Commerce Services 2022–2023 RadarView™
The Digital Commerce Services 2022–2023 RadarView™ provides information to assist enterprises in building an integrated digital commerce strategy and charting out an action plan for digital commerce transformation. It identifies key global service providers and system integrators that can help expedite a customer’s commerce transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 61-page report also highlights key industry trends in the digital commerce space and Avasant’s viewpoint on them.
February, 2023
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Engineering and Construction Digital Services 2022–2023 RadarView™
The Engineering and Construction Digital Services 2022–2023 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 50-page report also highlights top market trends in the engineering and construction digital services space and Avasant’s viewpoint.
February, 2023
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Blockchain Services 2022–2023 RadarView™
Avasant’s Blockchain Services 2022–2023 RadarView™ provides information to assist enterprises in identifying key application areas and use cases and developing a strategy around blockchain adoption. It helps organizations in charting out an action plan to drive blockchain initiatives. The report identifies key service providers who can help companies expedite business transformation by leveraging blockchain. It brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 71-page report also highlights key industry trends in the blockchain space and Avasant’s viewpoint on them.
January, 2023
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Intelligent ITOps Services 2022–2023 RadarView™
The Intelligent ITOps Services 2022–2023 RadarViewTM assists organizations in identifying strategic partners for IT operations by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key intelligent ITOps service providers across practice maturity, partner ecosystem, and investments and innovation, thus supporting enterprises in finding the right intelligent ITOps service partner. The 80-page report also highlights top market trends in the intelligent ITOps space and Avasant’s viewpoint.
January, 2023
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IT and Apps Managed Services Market Trends: Quarterly Report for Q3 2022
In this quarterly report (Calendar Qtr 3, 2022), Avasant provides key information on IT Services Solution and Pricing Trends. The report covers market (buyer) perspective, macro trends from service provider community and finally, the pricing, solution and staffing trends in the space. The report covers trends across services including Infrastructure and Cloud Services, Application Services, and Digital Services. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research and data collection, as well as AvaMark Price Benchmarking database.
November, 2022
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Hybrid Enterprise Cloud Services 2022–2023 RadarView™
The Hybrid Enterprise Services 2022–2023 RadarView™ provides information to assist enterprises in charting out their action plan for developing a hybrid cloud environment. It identifies key global service providers and system integrators that can help expedite their cloud transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist organizations in identifying strategic partners. The 85-page report also highlights top industry trends in the hybrid cloud space and Avasant’s viewpoint on them. It delivers a general ranking across the key dimensions of practice maturity, partner ecosystem, and investment and innovation.
January, 2023
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Digital Talent Capability 2022–2023 RadarView™
The Digital Talent Capability 2022–2023 RadarViewTM provides information to assist enterprises in building a digital talent strategy and helps them chart out an action plan for filling the digital talent gap. It identifies key global service providers and system integrators that can expedite an organization’s digital transformation journey by leveraging their digital talent capabilities. It also brings out detailed analyses of leading providers to support enterprises in identifying the right strategic partners. The 71-page report also highlights Avasant’s viewpoint on key technology and outsourcing trends reshaping the market.
December, 2022
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Contact Center Business Process Transformation 2022–2023 RadarView™
The Contact Center Business Process Transformation 2022–2023 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting out an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 92-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.
November, 2022
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Service Provider ESG Maturity Index 2022–2023: Drive Sustainable Sourcing by Engaging with Progressive Partners
Avasant’s Service Provider ESG Maturity Index 2022–2023 benchmarks service providers based on their ESG disclosures. Enterprises are looking more closely at the goals and impact of their providers and partners. The report aims to help enterprises make better procurement decisions in order to meet their own ESG goals. The inaugural edition features 17 service providers and classifies them based on our ESG performance benchmarking index that factors more than 50 data points across four parameters: environmental, social, governance, and ESG disclosure compliance and the UN Sustainable Development Goals (SDGs) coverage.
November, 2022
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Service Provider ESG Maturity Index 2023–2024
The Service Provider ESG Maturity Index 2023–2024 evaluates and classifies service providers based on their sustainability disclosures. Increased pressure from external and internal stakeholders has prompted enterprises to closely monitor their providers’ and partners’ sustainability goals and practices. This report aims to help enterprises make better procurement decisions while focusing on their inherent sustainability objectives and requirements. The report features 42 service providers, classifying and ranking them based on more than 50 metrics across five categories: environmental, social, governance, ESG disclosure compliance and UN Sustainable Development Goals (SDG) coverage, and complexity.
March, 2024
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IT and Apps Managed Services Market Trends: Quarterly Report for Q2 2022
In this quarterly report (calendar quarter 2, 2022), Avasant provides key information on IT services solution and pricing trends. The report covers market (buyer) perspective, macro trends from the service provider community, and finally, the pricing, solution, and staffing trends in the space. The report examines trends across services including infrastructure and cloud services, application services, and digital services. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, and data collection, as well as the AvaMark Price Benchmarking database.
August, 2022
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