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Automation to Autonomy: How Synchronous AI Agents are Shaping the Future of Business Operations
Over the last three decades, automation has evolved from back-office to middle-office and now front-office tasks, with each step driven by advancements in AI. We now stand on the threshold of a new era: synchronous AI agents. These specialized agents can independently manage end-to-end execution of complex processes, limiting human involvement to governance and key approvals. The automation fabrics of the future will likely combine RPA, AI copilots, and synchronous AI agents, coexisting and complementing each other. This research byte explores the industry’s shift toward synchronous AI agents, the changing market landscape, and key enterprise considerations for adopting this transformative technology.
November, 2024
Content Trust and Safety Business Process Transformation 2024–2025 Market Insights™
The Content Trust and Safety Business Process Transformation 2024–2025 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any content moderation project. The report also highlights the evolution of content trust and safety functions with the integration of emerging technologies such as AI.
January, 2025
Veeva Services 2025 RadarView™
The Veeva Services 2025 RadarView™ supports life sciences organizations in shaping their approach to Veeva platforms, using insights from industry trends, implementation practices, and digital adoption. The report also helps identify suitable service providers with the expertise to support Veeva-driven transformation. This 42-page report outlines key developments within the Veeva ecosystem and includes Avasant’s analysis of provider capabilities and market direction.
April, 2025
Responsible AI Platforms 2025 Market Insights™
The Responsible AI Platforms 2025 Market Insights™ assists organizations in identifying important demand-side trends for navigating the AI operations management landscape and achieving operational efficiency. The report also highlights the key challenges enterprises face today in this space.
June, 2025
Securing the Digital Frontier: Protecting Enterprises in a Hyperconnected World
At Avasant’s flagship Empowering Beyond Summit 2025, a dynamic panel discussion brought together cybersecurity leaders from academia, healthcare, government, and global technology firms to explore how enterprises can responsibly adopt artificial intelligence at scale. Moderated by Jay Weinstein, Distinguished Fellow at Avasant, the panel featured George Mansoor (Chief Security Officer, California State University), Alexandra Landeggar (Global Head of Cyber Strategy & Transformation, RTX), Manju Naglapur (SVP & General Manager, Unisys), and John Caruthers (Lead Director, BISO, CVS Health). Together, they unpacked the strategic and technical imperatives shaping AI adoption ranging from governance frameworks and privacy safeguards to post-quantum preparedness and the expanding role of cybersecurity in enabling innovation. As regulatory pressures mount and AI becomes more embedded in critical systems, cybersecurity is increasingly recognized not just as a defense mechanism, but as a foundational pillar for responsible, scalable transformation.
August, 2025
Hardware is Eating the World: The New Core of the Gen AI Revolution
As AI advances toward Artificial General Intelligence (AGI), humanity faces a paradox: driving machines toward greater autonomy while striving to preserve their own dominance. Emerging signs of AI self-preservation and behavioral manipulation highlight potential existential risks. At the same time, humans pursue their own evolution—extending life through biotechnology, personalized medicine, and brain-machine interfaces. This whitepaper explores the converging trajectories of AI and human enhancement, examining how both paths redefine competitiveness, survival, and the future balance between man and machine.
September, 2025
Digital Workplace Services 2025 RadarView™
The Digital Workplace Services 2025 Market Insights™ assists organizations in identifying strategic partners for workplace modernization by offering detailed capabilities for service providers. It provides a 360-degree view of key digital workplace service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 76-page report highlights top supply-side trends in the digital workplace services space and Avasant’s viewpoint on them.
November, 2025
Higher Education Digital Services 2023–2024 Market Insights™
The Higher Education Digital Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the higher education space. The report also highlights key challenges that enterprises face today.
July, 2023
AI for Profit: How Generative AI is Reshaping Revenue Strategies
Most enterprises are leveraging generative AI for its exponential productivity gains across departments such as marketing, operations, and IT and for better alignment with user expectations. However, some innovative enterprises have initiated the use of generative AI to unlock new monetization prospects, allowing companies to strategically boost revenue streams and profitability. Enterprises across sectors such as high-tech, telecom, banking, and healthcare are leading the charge by introducing generative AI-powered solutions and services or adding new features as a service with a focus on policy, people, and partnerships. This, in turn, is driving other organizations to seek similar monetization opportunities.
December, 2023
Intelligent Automation Services 2023–2024 Market Insights™
The Intelligent Automation Services 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on their IA projects. The report also highlights the key challenges enterprises face today in this space.
February, 2024
GPT-4o: The Next Frontier of Generative AI
Since its inception in 2015, OpenAI has led the innovation in large language models, setting new AI standards with its GPT series. However, recent competition from Anthropic, Google, Meta, and Mistral introduced Gen AI models surpassing OpenAI in response speed, multilingual understanding, and multimodal processing. While OpenAI had these capabilities individually, they were scattered across multiple models. The launch of GPT-4o finally unified these features, delivering a comprehensive solution that harnesses the full spectrum of Gen AI capabilities.
May, 2024
Multicloud and AI: Enabling Intelligent Workflows across Diverse Cloud Environments
Enterprises are adopting multicloud environments and AI-driven automation to enhance operational efficiency and flexibility. As multicloud adoption grows, challenges such as cost inefficiencies, migration complexities, and integration issues persist. Addressing these challenges, Oracle announced at Oracle CloudWorld 2024 the integration of its Exadata database with AWS, enabling seamless multicloud connectivity, improved latency, and optimized costs. Oracle also introduced over 50 role-based AI agents in its Fusion Cloud Applications Suite to automate repetitive tasks using AI capabilities that adapt to changes and improve over time. These initiatives align with industry efforts by SAP, Microsoft, and Workday in leveraging generative AI to streamline sales, service, finance, and supply chain management functions.
November, 2024
The Open-Source Gambit: Did DeepSeek Ignite an AI Arms Race?
On January 20, 2025, DeepSeek stunned the industry with the release of DeepSeek-R1, an open-source, cost-efficient AI model that rivaled OpenAI’s GPT-4 on multiple benchmarks. DeepSeek did not just disrupt the AI industry; it sparked a geopolitical AI arms race. The battle for AI sovereignty has begun. While multiple governments have banned DeepSeek over data security concerns, its impact on AI’s trajectory is definite. Just as Sputnik’s launch in 1957 ignited the space race, DeepSeek has triggered a reckoning in AI strategy, forcing the world to reconsider the balance between accessibility, security, and sovereignty.
February, 2025
Veeva Services 2025 Market Insights™
The Veeva Services 2025 Market Insights™ outlines key trends influencing how life sciences organizations adopt and use Veeva platforms. It also identifies common challenges companies face in implementing and scaling Veeva solutions across areas such as R&D, regulatory, quality, and commercial operations.
April, 2025
Avasant Quantum Series: Decrypting the Quantum Threat – What Every CISO Must Know
While quantum computing could supercharge scientific discovery, materials design, and AI, it simultaneously threatens to break the foundation of today’s cybersecurity. Current encryption standards, such as RSA and ECC, which protect everything from online banking to classified government communications, rely on the near impossibility of solving certain mathematical problems with classical computers. But with quantum algorithms such as Shor’s algorithm, these problems can be solved exponentially faster, rendering today’s public-key encryption useless almost overnight. This looming threat has led to a new urgency in cybersecurity circles. Experts are calling it the Quantum Apocalypse—a scenario where powerful quantum computers could decrypt vast troves of previously secure data. Experts fear this scenario to be only decades away. The threat is not just in the future: data harvested today can be decrypted tomorrow once quantum machines are operational. The only way forward is to upgrade our cryptographic infrastructure before it is too late.
July, 2025