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Fostering Sustainability in the Supply Chain by Leveraging Digital Platforms
This article sheds light on how enterprises are increasing their reliance on digital platforms and IT for their supply chain management processes to drive green and sustainable practices across the three levels: supplier, organizational, and distribution. By harnessing the power of IT, businesses are gaining the ability to track, analyze, and optimize their supply chains, resulting in reduced environmental impact, improved social responsibility, and enhanced overall sustainability.
July, 2023
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Intelligent Automation Services 2023–2024 RadarView™
The Intelligent Automation Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for IA services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 70-page report highlights top supply-side trends in IA space and Avasant’s viewpoint on them.
February, 2024
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Business Process Services – Provider Trends CQ4 2023 and CY 2023
In this quarterly report (calendar quarter 4, 2023) and annual report (calendar year, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.
April, 2024
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Supply Chain Operations Services Business Process Transformation 2025 RadarView™
The Supply Chain Operations Services Business Process Transformation 2025 RadarView™ provides information to assist enterprises in building a supply chain operations services strategy and charting an action plan for supply chain operations service transformation. It identifies service providers that can help expedite global supply chain operations services transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 58-page report highlights key industry trends in the supply chain operations services transformation space and Avasant’s viewpoint.
May, 2025
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Intelligent Sourcing to Autonomous Sites: How AI is Redefining Construction
The engineering and construction (E&C) industry has historically lagged in digital adoption, ranking among the least digitized sectors globally. While industries such as manufacturing built robust digital backbones, construction remained anchored in legacy systems and labor-intensive practices. Avasant’s IT Spending Trends in Construction and Trade Services 2024 highlights that IT budgets in construction are not only smaller in proportion to revenue but also stretched thin across fragmented organizations and project-based models. For small and mid-sized contractors, the industry’s backbone, these constraints often limit investment in next-generation platforms.
September, 2025
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Procurement Business Process Transformation 2023 Market Insights™
The Procurement Business Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any procurement transformation project. The report also highlights the evolution of the procurement function and emerging CPO priorities.
August, 2023
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Intelligent Automation Services 2023–2024 Market Insights™
The Intelligent Automation Services 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on their IA projects. The report also highlights the key challenges enterprises face today in this space.
February, 2024
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Business Process Services Pricing and Solution Trends: H2 2023
In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.
January, 2024
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Supply Chain Operations Services Business Process Transformation 2025 Market Insights™
The Supply Chain Operations Services Business Process Transformation 2025 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any supply chain operations services transformation engagement. The report also highlights key challenges that enterprises face today.
May, 2025
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From Legacy to Leadership: How State and Local Governments Are Powering Public Services through Technology
State and local governments across the US and Europe are accelerating digital transformation to redefine public service delivery, improve governance, and boost citizen engagement. This technological evolution is integral to achieving resilient, efficient, and equitable public sector outcomes. This article examines the complexity and real-world impact of modernization across critical government functions by weaving enterprise-scale deployments and concrete numerical data into each transition stage.
September, 2025
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Generative AI Augmenting Digital Procurement Tools
Digital transformation of the procurement value chain has been growing for years. With the advent of generative AI, enterprises can further automate transactional procurement processes and improve decision-making for strategic sourcing processes. Specialist procurement tool vendors have already started to integrate large language models and GPT technology into their solutions to facilitate digital procurement transformation. This research byte explores the potential of generative AI in the procurement value chain and how specialist procurement tool vendors are leveraging this technology to improve the potential of their tools.
September, 2023
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Supply Chain Operations Services Business Process Transformation 2024 RadarView™
The Supply Chain Operations Services Business Process Transformation 2024 RadarView™ provides information to assist enterprises in building a supply chain operations services strategy and charting an action plan for supply chain operations service transformation. It identifies service providers that can help expedite global supply chain operations services transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 53-page report highlights key industry trends in the supply chain operations services transformation space and Avasant’s viewpoint.
June, 2024
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Beyond Contracts: Elevating Vendor Oversight Through Management and Governance
In today’s risk-intensified and hyper-connected environment, enterprises can no longer rely on traditional, contract-focused vendor oversight. As third-party ecosystems become strategic enablers of innovation and resilience, organizations must shift toward an integrated approach that combines tactical vendor management with proactive governance. This paper explores how a unified oversight model can enhance risk mitigation, regulatory compliance, and long-term value creation. With tighter regulations and advanced digital tools and AI, best-in-class oversight turns vendors into strategic partners who deliver clear results, increase agility, and boost long-term performance for the enterprise.
July, 2025
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Business Process Services – Provider Trends CQ1 2025
In this quarterly report for CQ1 2025, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
July, 2025
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AI for Profit: How Generative AI is Reshaping Revenue Strategies
Most enterprises are leveraging generative AI for its exponential productivity gains across departments such as marketing, operations, and IT and for better alignment with user expectations. However, some innovative enterprises have initiated the use of generative AI to unlock new monetization prospects, allowing companies to strategically boost revenue streams and profitability. Enterprises across sectors such as high-tech, telecom, banking, and healthcare are leading the charge by introducing generative AI-powered solutions and services or adding new features as a service with a focus on policy, people, and partnerships. This, in turn, is driving other organizations to seek similar monetization opportunities.
December, 2023
Supply chain management (SCM)
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