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IT Spending and Staffing Benchmarks 2024/2025: Chapter 31: Property and Casualty Insurance
Chapter 31 provides benchmarks for property and casualty (P&C) insurance companies. The firms in this sector include companies that offer property and casualty insurance, auto insurance, homeowner’s insurance, renter insurance, and similar types of insurance. The 16 respondents in this sector range in size from a minimum of $100 million to over $100 billion in annual revenue.
September, 2024
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IT Spending Trends in Healthcare Services 2024
IT spending in the healthcare services industry is rising, driven by the need for digital transformation and advanced technologies such as AI and telehealth. These investments aim to enhance clinical outcomes and streamline administrative processes. However, they also introduce challenges such as cybersecurity risks, data privacy concerns, legacy system integration issues, and a shortage of IT skills. How are organizations ensuring the success and sustainability of their IT initiatives? This report reviews current IT spending trends, key metrics from our benchmarking survey, and the implications for the industry's future, concluding with an overview of the role of IT in improving healthcare quality.
July, 2024
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Business Process Services – Provider Trends CQ1 2024
In this quarterly report for CQ1 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
June, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 28: Brick-and-Mortar Retail
Chapter 28 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 39 respondents in this sample have annual revenues ranging from about $95 million to over $200 billion.
September, 2024
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IT Spending Trends in the Education Sector 2024
The education sector faces many complex and interrelated socio-economic, political, and technological challenges. But the sector is crucial in shaping the future of society, requiring creative solutions to address these multifaceted problems. This report analyzes the unique IT characteristics of the education sector with its various subsectors. We conclude with the outlook for increased IT spending and staffing in the education sector in the coming years.
May, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 32: Life and Annuity Insurance
Chapter 32 provides benchmarks for life and annuity insurance companies. The firms in this sector include companies that sell life insurance, long-term disability insurance, annuities, and other types of insurance. The 17 respondents in this sector range in size from a minimum of $100 million to over $50 billion in annual revenue.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 11: Healthcare Services
Chapter 11 provides benchmarks for healthcare services companies. The 55 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about $50 million to over $20 billion in annual revenue.
September, 2024
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Revolutionizing Gen AI Operations: Portkey’s End-to-End LLMOps Platform
Generative AI is now vital in enterprise operations, yet many companies struggle to move projects from proof of concept to production due to the lack of robust model management and orchestration. Large language model operations (LLMOps) offers the tools and practices needed to develop, deploy, and maintain LLMs, providing essential infrastructure for managing their life cycle. Portkey excels in this space, offering a comprehensive LLMOps platform with observability, analytics, prompt management, and more. It positions itself as the only full-stack LLM orchestration platform covering the entire LLMOps value chain, including evaluation, deployment, monitoring, and remediation.
July, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 29: Online Retailers
Chapter 29 provides benchmarks for online retailers. This subsector includes online retailers of clothing, home furnishings, dietary supplements and health products, agricultural products, pharmaceuticals, sports equipment, and other products. The 27 respondents in this sample have annual revenue ranging from about $100 million to over $200 billion.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 44: Higher Education
Chapter 44 provides benchmarks for higher education institutions. This subsector includes public and private colleges and universities, research universities, business and medical schools, and for-profit institutions. The 21 respondents in the sample have annual revenues ranging in size from about $50 million to about $8 billion.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 7: Insurance
Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 48 respondents in this sector range in size from a minimum of about $50 million to over $75 billion in annual sales.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 35: Hospitals
Chapter 35 provides benchmarks for hospitals. The 29 respondents in this subsector range in size from $50 million to around $15 billion in annual revenue. This category includes community hospitals, university hospitals, nonprofit hospitals, health clinics, healthcare systems, and regional healthcare providers.
September, 2024
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Business Process Services Pricing and Solution Trends: H1 2024
In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.
July, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 36: Healthcare Clinics and Doctors’ Offices
Chapter 36 provides benchmarks for healthcare clinics and doctors’ offices. The 22 respondents in this subsector range in size from $50 million to around $100 billion in annual revenue. This category includes health clinics, urgent care, optometry chains, and even large retailers who have begun some basic healthcare operations.
September, 2024
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Leveraging AI in Private Equity: Enhancing Value Creation Across the Investment Lifecycle
Private equity (PE) firms are increasingly using Artificial Intelligence (AI) to improve investment strategies and decision-making, progressing from rule-based systems to predictive and generative AI (or Gen AI).
October, 2024
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