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  • ISS 2024 Product Image Chp 11 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 11: Healthcare Services

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 11: Healthcare Services

    Chapter 11 provides benchmarks for healthcare services companies. The 55 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about $50 million to over $20 billion in annual revenue.

    September, 2024

  • Product Image Revolutionizing 450x450 - Revolutionizing Gen AI Operations: Portkey’s End-to-End LLMOps Platform

    Revolutionizing Gen AI Operations: Portkey’s End-to-End LLMOps Platform

    Generative AI is now vital in enterprise operations, yet many companies struggle to move projects from proof of concept to production due to the lack of robust model management and orchestration. Large language model operations (LLMOps) offers the tools and practices needed to develop, deploy, and maintain LLMs, providing essential infrastructure for managing their life cycle. Portkey excels in this space, offering a comprehensive LLMOps platform with observability, analytics, prompt management, and more. It positions itself as the only full-stack LLM orchestration platform covering the entire LLMOps value chain, including evaluation, deployment, monitoring, and remediation.

    July, 2024

  • ISS 2024 Product Image Chp 29 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 29: Online Retailers

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 29: Online Retailers

    Chapter 29 provides benchmarks for online retailers. This subsector includes online retailers of clothing, home furnishings, dietary supplements and health products, agricultural products, pharmaceuticals, sports equipment, and other products. The 27 respondents in this sample have annual revenue ranging from about $100 million to over $200 billion.

    September, 2024

  • ISS 2024 Product Image Chp 44 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 44: Higher Education

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 44: Higher Education

    Chapter 44 provides benchmarks for higher education institutions. This subsector includes public and private colleges and universities, research universities, business and medical schools, and for-profit institutions. The 21 respondents in the sample have annual revenues ranging in size from about $50 million to about $8 billion.

    September, 2024

  • ISS 2024 Product Image Chp 07 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 7: Insurance

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 7: Insurance

    Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 48 respondents in this sector range in size from a minimum of about $50 million to over $75 billion in annual sales.

    September, 2024

  • ISS 2024 Product Image Chp 35 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 35: Hospitals

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 35: Hospitals

    Chapter 35 provides benchmarks for hospitals. The 29 respondents in this subsector range in size from $50 million to around $15 billion in annual revenue. This category includes community hospitals, university hospitals, nonprofit hospitals, health clinics, healthcare systems, and regional healthcare providers.

    September, 2024

  • Cover for Apps Pricing and Soultions July 2024 - Business Process Services Pricing and Solution Trends: H1 2024

    Business Process Services Pricing and Solution Trends: H1 2024

    In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.

    July, 2024

  • ISS 2024 Product Image Chp 36 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 36: Healthcare Clinics and Doctors’ Offices

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 36: Healthcare Clinics and Doctors’ Offices

    Chapter 36 provides benchmarks for healthcare clinics and doctors’ offices. The 22 respondents in this subsector range in size from $50 million to around $100 billion in annual revenue. This category includes health clinics, urgent care, optometry chains, and even large retailers who have begun some basic healthcare operations.

    September, 2024

  • Product Image Gen Ai PEjpg 450x450 - Leveraging AI in Private Equity: Enhancing Value Creation Across the Investment Lifecycle

    Leveraging AI in Private Equity: Enhancing Value Creation Across the Investment Lifecycle

    Private equity (PE) firms are increasingly using Artificial Intelligence (AI) to improve investment strategies and decision-making, progressing from rule-based systems to predictive and generative AI (or Gen AI). 

    October, 2024

  • ISS 2024 Product Image Chp 30 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 30: Healthcare Payors

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 30: Healthcare Payors

    Chapter 30 provides benchmarks for health insurance companies. The firms in this sector include companies that sell medical and dental insurance along with healthcare providers that also offer health insurance plans and function as healthcare payors. The 26 respondents in this sector range in size from a minimum of $100 million to over $100 billion in annual revenue.

    September, 2024

  • Gen Ai Product Images 03 450x450 - Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 3: Manufacturing Sector Benchmarks

    Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 3: Manufacturing Sector Benchmarks

    This chapter concentrates on the manufacturing sector. It features a sample of 32 manufacturers including both process and discrete manufacturing.This chapter provides generative AI metrics for the manufacturing sector. It features a sample of 32 manufacturers including both process and discrete manufacturing. Among the sample are those that manufacture food and beverages, life sciences and pharmaceuticals, cars and car parts, industrial equipment, chemicals, and consumer goods. It includes metrics on how much enterprises are spending on generative AI, where they are spending it, and how they are governing it.

    December, 2023

  • MicrosoftTeams image 2 - Accelerating Blockchain Adoption in Latin America and the Caribbean

    Accelerating Blockchain Adoption in Latin America and the Caribbean

    Although Latin America and Caribbean (LAC) show great potential to embrace blockchain and reap its benefits, there are challenges to be overcome for blockchain to become drive economic growth and prosperity throughout the region. To overcome these constraints, the Inter-American Development Bank Group (IDB Lab) in 2019 launched the LACChain global alliance to accelerate the development of blockchain in the LAC region. This report provides an overview of 10 LACChain projects that demonstrate the potential of blockchain to transform the region. We also outline further steps needed for these projects and others like them to achieve full success.

    July, 2023

  • ISS 2024 Product Image Chp 04 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 4: Process Manufacturing

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 4: Process Manufacturing

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. This sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 96 respondents in the sample range in size from a minimum of about $50 million to a maximum of around $70 billion in annual revenue

    September, 2024

  • IT Spending Trends in the Energy and Utilities Sector 450x450 - IT Spending Trends in the Energy and Utilities Sector 2024

    IT Spending Trends in the Energy and Utilities Sector 2024

    It is a challenging time for organizations in the energy and utilities sector, with global conflicts, supply chain issues, government mandates, and environmental concerns churning the waters. The demands on their IT organizations are significant. What is it about the energy and utilities sector that makes it unique? In this report, we analyze the ways in which this sector differs from other sectors in terms of their IT spending characteristics. We conclude with recommendations for optimizing the IT budget within this sector.

    May, 2024

  • ISS 2024 Product Image Chp 05 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 5: Discrete Manufacturing

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 5: Discrete Manufacturing

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. This category includes manufacturers of consumer products, athletic equipment, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 79 respondents in this sample range in size from a minimum of about $50 million to over $300 billion in annual revenue.

    September, 2024