Latest Reports
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Higher Education Digital Services: Accelerating Academic Agility and Institutional Resilience through Digital Innovation
The higher education industry is responding to financial pressures, enrollment volatility, and rising cyber threats by accelerating digital transformation across academic and administrative functions. AI, advanced analytics, and immersive technologies are being deployed to enhance student recruitment, personalize learning experiences, and improve retention. As hybrid learning becomes the norm, universities are modernizing legacy infrastructure with cloud-native platforms to ensure scalability, interoperability, and seamless data exchange. At the same time, institutions are leveraging digital tools, such as virtual assistants, AI-powered chatbots, and AR/VR applications, to deliver more personalized, data-driven engagement. With increasing exposure to digital systems, cybersecurity has emerged as a strategic imperative, prompting the adoption of zero-trust architectures, AI-driven threat detection, and cross-sector collaboration to strengthen resilience. Finally, sustainability is also becoming central to institutional strategy, with investments in IoT, real-time analytics, and smart campus solutions aimed at reducing emissions, optimizing energy use, and aligning with global climate goals.
July, 2025
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Aligning Talent and Technology by Embedding Generative AI in SAP SuccessFactors
Enterprises are making HR more effective by combining SAP SuccessFactors with core ERP systems and introducing generative AI through SAP Joule. This integration creates a single source of truth across HR, finance, and operations, improving the accuracy of AI-driven insights. Today, over 60% of SAP SuccessFactors clients are piloting Joule to automate tasks such as resume screening, interview scheduling, and performance reviews. At the same time, many organizations are adopting industry-specific extensions to address practical needs such as managing seasonal staff in retail, tracking safety in manufacturing, and ensuring compliance in healthcare and utilities.
July, 2025