Latest Reports

• Breaking the Chains: Managing Long-Term Vendor Lock-In Risk in CRM Virtualization Executive Perspective

  Customer Relationship Management (CRM) virtualization is now a strategic imperative for modern enterprises. It offers the promise of scalability, enhanced customer engagement, and operational efficiency. Yet beneath these gains lies an often-underestimated threat: vendor lock-in. As CRM platforms, such as Salesforce, become more deeply embedded into business processes, organizations can find themselves increasingly constrained technically, financially, and operationally by the very platforms intended to drive their AI evolution.

  September, 2025

• Networks Reimagined: Scalable, Automated, Resilient, And Sustainable

  The network is increasingly being seen as a commodity service; in some cases, it is less strategic. Along with this is coming the services mindset, leveraging Network as a Service (NaaS) model to drive on-demand connectivity. Unified network operation center (NOC) and security operation center (SOC) operations are emerging to ensure proactive incident management, business continuity, and compliance across hybrid environments. Organizations are also experimenting with generative AI (Gen AI) and increasingly leveraging agentic AI to enhance monitoring, predictive maintenance, and troubleshooting, resulting in faster detection and more secure operations. Sustainability has become central, with the adoption of energy-efficient devices, renewable-powered infrastructure, and optimized designs to reduce environmental impact. In response, service providers are expanding capabilities with enterprise-wide SASE, zero-trust access, agentic AI-driven NOCs, and intent-based networks, delivering agile, intelligent, and secure networks for the future.

  September, 2025

• When the Giant Learns from the Neighbor: How Global IT Providers Are Adopting Local Agility in the Nordics

  The Nordic IT-services market is booming—expected to climb from US $47.9 billion in 2025 to US $57.5 billion by 2030. Yet price alone no longer wins deals. Nordic customers now want two things at once: local know-how (language, regulations, user insight) and global delivery power (large teams, round-the-clock support). This article argues that competitive advantage is shifting from pure labor-arbitrage to “local intimacy”—the ability to pair Nordic-specific domain fluency with industrialized global delivery. It outlines 4 ways multinationals are borrowing from regional champions: rapid-prototyping labs, hyper-local go-to-market tactics, near-shore GCCs, and “front-plus-scale” alliances exemplified by Tietoevry–Accenture on Google Cloud’s Arek Oy project. A side-by-side matrix reveals how global and local providers now meet in the middle on delivery footprint, governance, pricing, and scale strategy. Buyers should look for proven partnerships and speed-to-value metrics, while providers must blend proximity, ESG readiness, and global reach to stay competitive.

  September, 2025

• Streamlining Supplier Qualification Processes During M&A Integration: A Unified Qualification Model

  Supplier qualifications are a cornerstone of supply chain management, especially during M&A integration. It ensures that suppliers align with the organization's strategic goals, regulatory requirements, and operational standards. Failure to establish a robust qualification process can lead to supply chain disruptions, compliance violations, and reputational damage.

  September, 2025

• The Impact of Broadcom’s Acquisition of VMware: Pricing and Licensing Changes, and Strategies for Mitigation

  With VMware’s customer base facing up to 800% price hikes, Broadcom’s $69B acquisition has become a strategic inflection point for enterprise IT leaders. The shift has triggered widespread reevaluation of virtualization strategies, especially as Broadcom transitions VMware’s licensing from perpetual to subscription-based models. According to Avasant’s benchmark data, over 70% of enterprises are now actively exploring mitigation strategies, including hybrid cloud adoption and alternative hypervisor platforms,to offset cost escalations and maintain operational continuity. For organizations deeply embedded in VMware’s ecosystem, understanding these changes and responding with agility is no longer optional; it’s essential.

  September, 2025

• IEEE Quantum Week 2025: Key Takeaways

  The IEEE Quantum Week 2025 marked a turning point, where bold public investments, global road maps, and early enterprise pilots converged to push quantum from lab curiosity to economic and security imperative. New Mexico’s $315M commitment and DARPA’s Quantum Frontier Project underscore a shift toward ecosystem-scale bets. Yet, the real challenge is not just technical—it’s trust and alignment among scientists, investors, and policymakers. This whitepaper explores how distributed architectures, accessible quantum OS layers, and realistic workforce strategies will shape the road to a “ChatGPT moment” for quantum, emphasizing that enterprises must act now or risk being left behind.

  September, 2025

• Augmenting Industry-Specific Processes with Salesforce Agentforce

  Enterprises are accelerating the adoption of Salesforce applications to unify fragmented data estates and operationalize AI at scale. Agentforce is gaining traction across industries, powering vertical-specific use cases such as warranty claim handling in manufacturing, patient enablement in healthcare, and media plan automation in entertainment. Service providers are embedding agentic AI across CRM life cycle stages, spanning lead management, marketing, configure, price, quote (CPQ), customer engagement, and support. They are also guiding enterprises through the end-to-end Agentforce adoption journey , including AI maturity assessments, business process mapping, and prompt engineering, while driving organizational readiness through structured change management programs.

  September, 2025

• Breaking Down Data Silos: Why CRM Integration Is Now a Boardroom Priority

  Interoperability isn’t a technical buzzword. It’s a business enabler. When systems connect seamlessly, departments collaborate more effectively, insights reach leadership faster, and customer engagement becomes more personalized and scalable.

  September, 2025

• Post-Merger IT Contract Governance: A Strategic Blueprint for Value Realization

  Digital engineering is undergoing a paradigm shift, fueled by the infusion of AI, cloud, IoT, and edge computing across industries. From transforming vehicles into rolling computers to enabling immersive media experiences and reshaping healthcare delivery, AI is no longer an auxiliary tool; it has become the foundation of innovation. This wave is not just about incremental gains; it is redefining industries, business models, and consumer experiences at scale. 

  September, 2025

• From Innovation to Impact: LTTS Driving AI-Infused Digital Engineering Across Industries

  Digital engineering is undergoing a paradigm shift, fueled by the infusion of AI, cloud, IoT, and edge computing across industries. From transforming vehicles into rolling computers to enabling immersive media experiences and reshaping healthcare delivery, AI is no longer an auxiliary tool; it has become the foundation of innovation. This wave is not just about incremental gains; it is redefining industries, business models, and consumer experiences at scale. 

  September, 2025

• Data Management and Advanced Analytics Services: Accelerating the Establishment of Robust Data Foundations with Agentic AI

  Data management and advanced analytics fields are constantly evolving with rapid advancements in AI. Enterprises are demanding robust data foundations through cloud-native platforms and modern data architectures, such as data mesh and data fabric, to drive data sharing and data democratization for enabling AI workloads. Service providers are responding by developing generative AI (Gen AI)–powered accelerators and frameworks to expedite the creation of scalable, governed, and AI-ready data ecosystems. Both demand- and supply-side trends are covered in Avasant’s Data Management and Advanced Analytics Services 2025 Market Insights™ and Data Management and Advanced Analytics Services 2025 RadarView™ , respectively

  September, 2025

• Internet of Things Services: Scaling Intelligent, Secure, and Human-Centric Transformation

  Industrial IoT adoption is accelerating as enterprises transition from Industry 4.0 to Industry 5.0, integrating connected machinery, robotics, and AI-driven automation to enhance efficiency, safety, and sustainability. AIoT convergence with edge and 5G is powering real-time insights, autonomous actions, and early use of agentic AI pilots. As deployments scale, IT–OT cybersecurity has become a critical priority, with providers embedding zero-trust frameworks and AI-driven monitoring. Digital twins are gaining momentum for simulation, disruption testing, and decarbonization modeling. At the same time, IoT is becoming more human-centric, enabling adaptive, personalized experiences through multimodal sensing and emotion-aware analytics.

  September, 2025