Latest Reports

• From Connected Devices to Intelligent and Secure IoT Ecosystems: How AIoT and Cybersecurity Are Redefining IoT Services in 2025

  The Internet of Things (IoT) is entering a new era. IoT began by linking devices and collecting data, but now plays a key role in digital transformation. Enterprises across various industries, including manufacturing, logistics, healthcare, retail, and smart cities, are realizing that simply connecting devices is no longer sufficient. The true value lies in how intelligently data is processed and how securely it can be scaled in mission-critical environments.

  October, 2025

• The IT Consultant’s Playbook: Human-Centered Success in IT Divestitures Why the Consultant’s Mindset Matters

  As enterprises accelerate carve-outs to unlock value, IT divestitures have become strategic imperatives—demanding more than just frameworks. Divestitures can lead to significant financial and operational consequences. A failed divestiture, as seen with Meta's $262 million loss on the sale of Giphy due to regulatory pressure, contrasts sharply with successful ones. For instance, in 2023, Fidelity Information Services improved its financial standing and stock price by selling a 55% stake in Worldpay to GTCR for $11.7 billion, showcasing the strategic benefits of a well-executed divestiture

  October, 2025

• Telecom Digital Services: From Pilots to Autonomous Operations—Telecom’s Leap into AI-native, Secure, and Programmable Networks

  Telecom enterprises are accelerating the adoption of agentic and generative AI (Gen AI) globally to drive autonomous network operations and transform customer engagement. Investments in cloud-native and edge-native platforms are enabling ultra-low latency connectivity for advanced use cases, including industrial automation, immersive media, and connected healthcare. In response to evolving regulatory requirements, telcos are embedding zero-trust security frameworks and AI-powered threat detection across their digital estates. Operators are increasingly moving beyond pilots to scale Gen AI for process automation, predictive assurance, and intelligent orchestration, unlocking new efficiencies and revenue streams across both horizontal and vertical business functions.

  October, 2025

• Policy Harmonization for IT Procurement: Alignment Across Entities

  Despite the European Union’s push for smarter procurement, over 55% of public tenders still prioritize price alone—leaving innovation and sustainability on the sidelines. This signals a pressing need for harmonized IT procurement policies that unlock broader strategic value. When aligned across entities, IT procurement policies can deliver powerful outcomes: cost savings, lower compliance risks, streamlined operations, and accelerated innovation. For organizations operating across diverse structures—whether multinational corporations, government agencies, or academic institutions—policy harmonization isn’t just beneficial, it’s essential.

  October, 2025

• Unlocking Efficiencies for AI Implementation in Procurement Optimization

  By the end 2025, over 60% of procurement decisions will be influenced by AI, yet most organizations still struggle to implement it effectively. Procurement leaders face a paradox: Artificial Intelligence promises transformation, but only when implemented with surgical precision. The hype is over—AI is now a board-level mandate actively reshaping how procurement functions, but turning promise into performance demands more than interest; it requires executive clarity. In our last article, we explored how AI creates value. This time, we’re focused on how to unlock it. From fragmented data and compliance constraints to change resistance and misaligned processes, the road to AI success is lined with pitfalls. What separates the leaders is a practical, people-first approach—one that aligns technology with business goals, ensures stakeholder trust, and delivers measurable impact.

  October, 2025

• Broadcom–VMware Shake-up: Rising Costs, Subscription Shock, and Enterprise Response

  Broadcom’s overhaul of VMware’s licensing and pricing models has sent shockwaves through global IT budgets. This Research Byte from Avasant examines how the shift to subscription-only models is driving cost escalation and operational challenges for enterprises, universities, and partners. More importantly, it highlights how forward-looking organizations are using this moment to realign their sourcing strategies, strengthen negotiation leverage, and modernize their virtualization environments. Backed by Avasant’s deep sourcing intelligence and client case studies, the article reveals how disruption can become a catalyst for transformation.

  October, 2025

• Digital CX Services: Driving Scalable, Adaptive CX with Agentic AI Orchestration

  Enterprises are increasingly prioritizing the modernization of customer service operations and the optimization of marketing workflows. Evolving global regulations on data privacy, cross-border data transfers, and AI governance are driving demand for compliant, secure, and interoperable digital CX solutions. However, challenges continue to persist in enterprise digital CX adoption due to organizational silos, legacy systems, data complexity, and weak governance. Service providers are addressing these challenges by investing in proprietary platforms, forming strategic partnerships, embedding AI into workflows, and delivering scalable, omnichannel, and personalized CX. They are also advancing from generative AI augmentation to autonomous agentic AI orchestration, deploying domain-specific agents to improve CX workflows.

  October, 2025

• Powering Resilience: Strengthening Supply Chains in the Age of Grid Strain and AI Expansion

  In today’s hyperconnected economy, supply chains are only as strong as the infrastructure that powers them. Yet, the U.S. electricity grid—much of it built in the mid-20th century—is buckling under the dual pressures of aging infrastructure and surging demand from AI-driven data centers. The Energy Information Administration (EIA) projects global electricity demand could increase by about one-third to three-quarters by 2050, depending on the case . As AI becomes a cornerstone of modern business operations, its energy appetite is reshaping the grid and exposing vulnerabilities that could ripple across global supply chains. For C-level executives, the question is no longer if disruptions will occur, but how to prepare. Can AI, paradoxically, be both the disruptor and the solution? How can C – Level executives leverage AI to future-proof their supply chains against energy volatility and infrastructure fragility?

  October, 2025

• A Global AI Governance Decalogue for Procurement

  With over 70 jurisdictions racing to regulate Artificial Intelligence (AI) systems, procurement leaders face a compliance minefield that could derail innovation and vendor agility. The European Union’s AI Act spans over 140 pages. The U.S. Executive Order on “Safe, Secure, and Trustworthy AI” adds over 30 pages. Brazil, China, Canada, Singapore, and numerous others are releasing their own legislation — creating a rapidly diversifying global mandate.

  October, 2025

• Enterprise-Scale AI Adoption Through Workday HCM: From Pilots to Transformation

  Enterprises are accelerating the adoption of Workday HCM to standardize HR operations, strengthen compliance, and enable AI-driven workforce insights at scale. Workday’s native AI agents are gaining traction, with early pilots focused on recruiting, payroll accuracy, and employee self-service, where agentic automation delivers clear and measurable efficiency gains. Service providers are embedding AI across the Workday services life cycle, from data readiness and configuration to testing, release management, and continuous optimization. They are also driving enterprise-wide AI adoption, shifting pilots into scaled deployments that deliver sustained workforce transformation.

  September, 2025

• Rethinking the Risk and Impact of Enterprise Software Closed Data Models to AI Strategy

  Salesforce’s decision to restrict how Slack data can be used by external AI tools marks a pivotal moment in enterprise technology. By limiting how customers can leverage their own data, particularly for AI training or third-party search functions, Salesforce is moving toward a closed-data model that locks value within its own ecosystem.

  September, 2025

• Breaking the Chains: Managing Long-Term Vendor Lock-In Risk in CRM Virtualization Executive Perspective

  Customer Relationship Management (CRM) virtualization is now a strategic imperative for modern enterprises. It offers the promise of scalability, enhanced customer engagement, and operational efficiency. Yet beneath these gains lies an often-underestimated threat: vendor lock-in. As CRM platforms, such as Salesforce, become more deeply embedded into business processes, organizations can find themselves increasingly constrained technically, financially, and operationally by the very platforms intended to drive their AI evolution.

  September, 2025