Latest Reports
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E-commerce Adoption Trends and Customer Experience 2024
E-commerce adoption numbers are more difficult to interpret than some other technologies in our Tech Trends reports. Some sectors, such as healthcare and manufacturing, may have fewer e-commerce needs than sectors like retail. As such, adoption and investment numbers have seemed low. Even among sectors that are quicker to adopt e-commerce, there is a divide.
January, 2025
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IaaS Adoption Surges, Investment Moderates as Organizations Focus on Optimization
Infrastructure as a Service (IaaS) continues to be a cornerstone of efficient operations. Our latest research reveals an uptick in IaaS adoption. This surge is driven by the increasing demand for scalable, flexible, and cost-effective IT solutions. Our data suggests that the adoption rate is high when compared to other technologies in the study. However, the investment rate is moderate.
January, 2025
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IaaS Tech Trends and Customer Experience 2024
Infrastructure as a Service (IaaS) continues to be a cornerstone of efficient operations. Our latest research reveals an uptick in IaaS adoption, with 72% of organizations now leveraging this technology. This surge is driven by the increasing demand for scalable, flexible, and cost-effective IT solutions.
January, 2025
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A New Era of AI: From Hidden Tool to Consumer Staple
Artificial intelligence (AI) adoption has been traditionally difficult to track, as AI was mostly embedded in software. As such, end users did not typically perceive it as AI as much as a function of the product. However, a recent round of consumerization of AI tools has changed the landscape and use of AI in the enterprise. This Research Byte summarizes our full report on AI technology trends.
January, 2025
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AI Adoption Trends and Customer Experience 2024
Artificial intelligence (AI) adoption has been traditionally difficult to track, as AI was mostly embedded in software. As such, end users did not typically perceive it as AI as much as a function of the product. However, a recent round of consumerization of AI tools has changed the landscape and use of AI in the enterprise. AI’s ability to automate complex tasks and produce high-quality content efficiently has popularized these tools, but when it comes to enterprise adoption, the use of the technology is still in its infancy.
January, 2025
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Advanced Networking: A Strategic Investment for the Future
Enterprises’ growing need for more data at faster speeds to support real-time analytics, generative AI, omnichannel communications, and other digital initiatives is driving the adoption of advanced networking technologies. While our survey shows companies achieving a strong ROI and substantial benefits, high upfront costs and complex integration can pose challenges for leaner industries. This Research Byte provides an overview of our full report, Advanced Networking Adoption Trends and Customer Experience.
December, 2024
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Advanced Networking Adoption Trends and Customer Experience 2024
The adoption of advanced networking technologies is being driven by an insatiable need for more data within the enterprise. Real-time data analytics, generative AI, omnichannel communications, and other digital initiatives mean that data needs to move faster to keep up with the speed of the business. But high initial costs and complex integration may make it difficult for leaner industries, such as manufacturing, or nonprofits, to justify the investment in advanced networking technologies.
December, 2024
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Digital Workplace: Challenges and Opportunities in the Modern Enterprise
The emergence of smart technologies enabled workplaces to become more productive and allow for a work-from-anywhere model. Web conferencing tools such as Zoom, Teams, and Google Meet, and workplace social networking tools such as Slack and Microsoft Yammer were already gaining popularity prior to the pandemic. This Research Byte summarizes our full report, Digital Workplace Technologies Adoption and Customer Experience.
September, 2024
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Digital Workplace Technologies Adoption and Customer Experience 2024
Digital workplace technologies are a set of tools and electronic capabilities that allow workers to communicate and collaborate virtually from anywhere. They are used to create the digital workplace, which integrates technologies into a single environment.
September, 2024
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Worldwide Technology Trends 2024
This study is designed to give business leaders insight into the adoption, investment, and customer experience for 15 technologies in each category. It provides a glimpse into how quickly an emerging technology is being adopted, how deeply more established technologies penetrate the market, and how positive the customer experience is with each of them. The study also delves into the specific types of solutions under consideration. By understanding the adoption trends, investment activity, and customer experience, decision-makers are in a better position to assess the potential risks and rewards of investing in each of these technologies. They also can gain insight into just how aggressively competitors and peers are investing in them.
May, 2024
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IT Security Technology Adoption and Customer Experience 2024
Organizations in all industries and of all sizes require some form of IT security technology. With threats on the rise, companies are continuing to invest in this technology. According to our annual Technology Trends study, while 83% of respondents reported some form of IT security adoption, 72% percent of all organizations stated that they are making new investments.
February, 2024
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Oracle Cloud ERP Services 2023–2024 Market Insights™
The Oracle Cloud ERP Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Oracle Cloud ERP implementation or maintenance project. The report also highlights key challenges that enterprises face today in this space.
February, 2024
