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E-Commerce Adoption Trends and Customer Experience 2022
E-commerce technology, while mature, is still evolving. This report provides an overview of e-commerce adoption and investment trends, providing data on how many organizations have the technology in place, how many are in the process of implementing it, and how many are expanding implementations. We also look at the ROI experience, TCO experience, and considered or planned uses for new e-commerce investment. We conclude with important principles to apply in planning and implementing e-commerce systems.
May, 2022
E-Commerce Complexity Causes Customer Experience Challenges
E-commerce technology, while mature, is still evolving. Customer experience is now the focal point as e-commerce systems enable hyperpersonalization. But e-commerce has become increasingly complex resulting in low TCO success and satisfactions rates. This Research Byte provides a summary of our full report on e-commerce adoption trends and customer experience.
May, 2022
Travel and Hospitality Digital Services: Reimagining the Customer Experience Through Hyperpersonalization
The travel and hospitality industry today is driven by contactless technologies, challenges posed by the pandemic, and the emergence of new customer segments. There is an increasing demand for faster services and customized offerings. Travel and hospitality companies are expanding integration of digital technologies in their offerings and also exploring new technology areas such as the omniverse to disrupt this space and deliver an enhanced level of customer experience. However, all of this requires investment and seamless orchestration of multiple technologies. These emerging trends are covered in Avasant’s Travel and Hospitality Digital Services 2022–2023 RadarView™.
May, 2022
Travel and Hospitality Digital Services 2022–2023 RadarView™
The Travel and Hospitality Digital Services 2022–2023 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid companies in identifying the right partners and service providers to accelerate their digital transformation. The 93-page report also identifies key service providers and system integrators that can help businesses in their digital transformation journeys.
May, 2022
Supply Chain Management Adoption Trends and Customer Experience 2022
Supply chain management has become a hot topic. From empty grocery shelves to cargo ships lined up at ports, the term “supply chain” is on everyone’s lips. This report quantifies the current adoption and investment trends for SCM technology, as well as the benefits driving companies to expand their implementations. We assess these trends by organization size and sector and look at the ROI and TCO experiences of organizations that have adopted SCM. We conclude with practical advice for those planning new investments in SCM.
May, 2022
Global Crises Fueling New Investments in Supply Chain Management
Global crises continue to push supply chain management systems to the brink. Delays and shortages have led business leaders to question their longstanding commitment to lean inventory, just-in-time manufacturing, and reliance on long offshore supply chains. This Research Byte provides a summary of our full report on supply chain management adoption and customer experience.
May, 2022
Digital Retail Services: Orchestrating an Omnichannel Experience
Retail is increasingly hyperpersonal and omnichannel. Pandemic lockdowns and supply chain disruptions have actually raised the bar for consumer expectations as they found they could have anything delivered right to their doorstep. That raised bar means that retailers are increasingly relying on data and AI to map consumer sentiment and needs, and they are deploying digital technology including virtual reality and other immersive technologies to improve the customer experience. However, all of this requires investment and seamless orchestration of multiple technologies. This is best done with partners. These emerging trends are covered in Avasant’s Retail Digital Services 2022–2023 RadarView™.
May, 2022
Retail Digital Services 2022–2023 RadarView™
The Retail Digital Services 2022–2023 RadarView™ can help retailers craft a robust strategy for digital transformation based on industry outlook and best practices. The report can aid businesses in identifying the right partners and service providers to accelerate digital adoption. The 95-page report also identifies key service providers and system integrators that can help enterprises in their digital transformation journeys.
May, 2022
Current Fair Market Values May 2022
Our Fair Market Value (FMV) report provides data for the following categories of equipment: (1) IBM mainframe and midrange hardware and IBM peripherals; (2) Workstations, PCs, and servers from Compaq, Dell, HP, IBM/Lenovo, Lexmark, Okidata, Silicon Graphics, Sony, Sun, and Toshiba; (3) Network Communication gear from Cisco, Bay/Nortel, IBM, Intel, Lucent, and others. Fair Market Values are provided for end-user, wholesale, and orderly liquidation values (OLV) prices.
May, 2022
Residual Value Forecast November 2022
Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for end-user, wholesale, and orderly liquidation values (OLV) prices.
November, 2022
Residual Value Forecast September 2023
Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for end-user, wholesale, and orderly liquidation values (OLV) prices.
September, 2023
Residual Value Forecast June 2023
Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for end-user, wholesale, and orderly liquidation values (OLV) prices.
June, 2023