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Predictive Analytics Solutions Gain Traction
Business intelligence (BI) solutions are moving beyond monitoring business activity to making predictions about customers, products, and markets. The ultimate objective is to make predictions in real-time so decisions can be automated to increase customer value, reduce fraud, improve operations, or achieve myriad other purposes. This Research Byte presents data on current adoption and investment rates for predictive analytics, examining the factors affecting investment, how businesses perceive the practice, and where adoption may be headed.
April, 2011
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Predictive Analytics ROI and TCO Experience
Business intelligence (BI) solutions are moving beyond monitoring business activity to making predictions about customers, products, and markets. The ultimate objective is to make predictions in real-time so decisions can be automated to increase customer value, reduce fraud, improve operations, or achieve other purposes. This study examines adoption trends for predictive analytics, providing data on how many organizations have the technology in place, how many are implementing it, and how many are expanding implementations. We examine return on investment (ROI) experience, and total cost of ownership (TCO) risk, measured by the percentage of organizations that exceed TCO budgets. We conclude with recommendations on implementing the technology. (13 pp., 7 figs.) [Research Byte]
April, 2011
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SaaS Comes of Age
This Research Byte looks at current investment and adoption rates for software-as-a-service (SaaS) with respect to the changes in these rates over the last three years, analyzing the current trend, the factors that contributed to it, and how organizations are viewing and implementing SaaS solutions today.
March, 2011
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Software-as-a-Service Adoption and Economic Experience
This study examines adoption and investment trends for SaaS, providing data about how many organizations have the technology in place, how many are implementing it, and how many are expanding implementations. To give additional insight, we look at the economic experience of those that have adopted the technology: We examine return on investment experience and balance the potential ROI against the risks, measured in terms of the percentage of organizations that exceed budgets for total cost of ownership (TCO). In addition, we report on the service-success and cost-success rates for outsourcing of the application hosting function, and on adoption by sector and organization size. We conclude with recommendations on SaaS adoption. (15 pp., 9 figs.) [Research Byte]
March, 2011
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IT Management Headcount Falls to Normal
Having an appropriate number of managers is essential for a smooth-running IT department. This Research Byte looks at the 4-year trend of managers as a percentage of IT staff.
February, 2011
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IT Management and Administration Staffing Ratios 2011
Having an appropriate number of managers is essential for a smooth-running IT department. To benchmark IT management, we report IT managers as a percentage of the IT staff and the number of users per IT manager. We provide metrics for small, midsize, and large organizations. To provide further perspective, we consider the four-year trend in IT managers as an average percentage of the IT staff. We also report metrics for IT finance, vendor management, and procurement staff, as well as for clerical staff. (16 pp., 8 figs.) [Research Byte]
February, 2011
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Project Managers Proliferate in IT Organizations
This Research Byte looks at how the project manager position has changed in relation to IT staff as a whole over the last four years, examining the reasons behind the trend and the shifting focus of IT staffing strategy.
February, 2011
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Project Manager Staffing Ratios and PMO Adoption
In this study, we first examine the question of how many project managers a typical IT organization requires. We present three benchmarks by organization size. They include project managers as a percentage of the IT staff, users per project manager, and application developers per project manager. In addition, we report on the adoption of project management offices (PMOs), which is impacting the practice of project management today. We also look at the five-year adoption trend, the current adoption trend, adoption by organization size and sector, and the maturity level of this management best practice. Finally, we provide perspective on how to improve and measure the success of project managers and PMOs. (21 pp., 10 figs.) [Research Byte]
February, 2011
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Disaster Recovery Outsourcing Gets Wider and Deeper
Outsourcing some or all of an organizationâs disaster recovery processes is a popular strategy for ensuring business continuity. This Research Byte looks at how the percentage of organizations outsourcing disaster recovery has changed since 2007 and what this means for the near future.
February, 2011
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Disaster Recovery Outsourcing Trends and Experience 2011
Disaster recovery is a high priority for all organizations, and outsourcing some or all of an organization’s DR processes is a popular strategy for ensuring business continuity. To help IT executives assess their options, this study reports the percentage of organizations outsourcing disaster recovery (frequency), the average amount of work outsourced (level), and the change in the amount of work being outsourced (trend). We also present data on cost and service experiences, show how these trends differ by organization size and sector, and examine the role that offshore outsourcing plays in this market. (20 pp., 14 figs.) [Research Byte]
February, 2011
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Disaster Recovery Spending Benchmarks
How much should an IT organization be spending on its disaster recovery efforts? In this study, we look at DR spending per user, per server, and as a percentage of the IT operational budget. We also examine differences in DR spending by organizational size and sector. Finally, we assess how many organizations are periodically testing their disaster recovery plans, a best practice that is all too often ignored. The metrics provided in this report can be used to benchmark an organization’s disaster recovery spending and testing practices. (15 pp., 10 figs.) [Research Byte]
February, 2011
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IT Keeps Lid on Disaster Recovery Spending
How much should an IT organization be spending on its disaster recovery efforts? This Research Byte presents data on disaster recovery spending as an average percentage of the overall budget for organizations and how this statistic has changed over the last five years. It analyzes the reasons for this change and what this means for where disaster recovery is headed.
February, 2011
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Year Ahead to Feel Like Recovery for IT Workers
According to our study of IT salaries as reported in the Computer Economics IT Salary Report 2011, the typical IT worker this year will receive a 2.3% boost in pay. However, we do not anticipate median salary levels for most functions to climb much, if at all, over 2010 levels. High unemployment rates in general and continued pressure to restrain hiring will mean labor for many IT functions will remain in ample supply.
January, 2011
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2011 IT Salary Report
The Computer Economics 2011 IT Salary Report provides base salaries plus bonus pay for 65 specific IT job positions in up to 397 U.S. metropolitan areas, which IT managers can use to determine appropriate compensation in their geographic area. Compensation levels are provided at the 25th percentile, median, and 75th percentile. The salary tables are offered in a searchable Excel workbook. The first chapter, the executive summary, highlights staffing, salary, and pay-raise trends for 2011 by function and assesses the impact of current economic conditions on turnover rates and training budgets. It also has job descriptions for the job functions in this study. (29 pp., 7 figs., plus 20,000+ row Excel workbook) [Full Description and Free Executive Summary]
January, 2011
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2011 IT Spending Survey: Call for Participants
Our new IT Spending and Staffing survey is now underway, and we're looking for qualified IT managers to participate. If you qualify and you complete the online survey, we'll send you nearly $2,500 in research publications (including the composite benchmarks from this study), at no charge. Learn more and apply now.
January, 2011
CE Report
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