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Current Trends in Telecommuting Among IT Workers
Telecommuting is a growing practice across most industries. In this study, based on a special survey of IT managers, we first assess the extent of telecommuting within IT organizations today. We examine adoption levels by stages to gauge the future trend, the year-over-year growth, and the percentage of IT workers telecommuting at various frequencies. Next, we assess how IT managers rate the importance of telecommuting for recruitment and retention and their views of the advantages and disadvantages of telecommuting. Finally, we compare turnover rates of organizations that have strong telecommuting policies with those that do not. We conclude with recommendations for telecommuting policies, based on these findings. (7 pp., 10 figs.) [Executive Summary]
September, 2008
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Telecommuting Policies Can Lower IT Employee Turnover
Telecommuting is a popular option among IT employees. A recent Computer Economics survey found that organizations with well-regarded telecommuting problems enjoy lower IT staff turnover. However, the advantages and disadvantages dictate that telecommuting policies should be designed carefully. This Research Byte is a summary of our full report on the impact of telecommuting policies on IT staff recruiting and retention.
September, 2008
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U.S. Economy Strengthens, but IT Decision Makers Should Remain Cautious
In spite of strong second quarter growth in U.S. GDP, underlying economic conditions remain a cause for concern. This Research Byte is a summary of our full report, which analyzes current economic conditions from the perspective of IT decision makers and providers of IT products and services.
September, 2008
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Laptops Displacing Desktops: Impact on Support Costs
Computer Economics research indicates that, for the typical enterprise, the ratio of laptops to total PCs grew by 10% over the past year, and we anticipate that this trend will accelerate in the coming year. This Research Byte is a summary of our full report, which investigates these trends in detail by organization size and industry sector and analyzes the impact on PC support costs.
September, 2008
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Data Center Automation Adoption Increases
Data center automation is a broad category of tools for improving productivity of data center personnel. DCA applications have evolved from tools for provisioning servers into suites that include everything from IT process automation, to asset discovery, configuration management, and change management.This Research Byte is a summary of our full report, which analyzes adoption trends and current investment activity for this technology.
September, 2008
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U.S. IT Spending Outlook: The Case for Continuing Concern
In this update of our 2008 IT spending outlook, we provide continuing guidance for IT managers as we approach the fourth quarter. Based on the latest U.S. government statistics, we find overall economic growth strengthening, but weakness in several underlying conditions. The decline in corporate profits across nearly all sectors is most worrisome. Although growth in the information processing equipment and software category is encouraging, we find prospects for growth over the next two quarters to be moderate at best. The report concludes with recommendations for IT executives as well as IT product and service providers in planning their activities in the second half of 2008. (5 pp., 6 figs.)[Executive Summary]
September, 2008
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Data Center Automation: Adoption Trends
Data center automation is a high-priority investment for IT organizations today. In this study, we assess the overall adoption trend for data center automation (DCA) projects, the percentage of companies that have deployed the technology, and the current level of investment activity. The study also investigates how organizational size affects adoption trends and investment activity. A final look at how investment activity differs by industry sector completes the statistical picture. We conclude with recommendations for measuring return on investment and scoping data center automation projects, as well as considerations for selecting solutions. (4 pp., 6 figs.)[Executive Summary]
August, 2008
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Laptop Growth and Impact on Technical Support Staffing Requirements
In many organizations, laptops are becoming a larger percentage of the PC inventory. From the perspective of IT organizations, laptops can ease the burden of relocations, changes, and upgrades. But there are also costs: Laptops cost more than comparably equipped desktops, introduce new security threats, suffer damage more frequently, and are more costly to repair than desktops. This study examines current trends in desktop and laptop PC acquisition, and how the changing mix of laptops to desktops is influencing IT staffing requirements. (5 pp., 9 figs.)[Executive Summary]
August, 2008
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Small Companies Jump on Data Center Consolidation Bandwagon
(IRVINE, Calif.) The trend toward data center consolidation is gaining momentum, pushed forward this year by a sharp rise in the percentage of small enterprises actively engaged in reducing the number of centers they operate, a Computer Economics study finds.
August, 2008
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Training Best Way to Improve IT Staff Retention
(IRVINE, Calif., August 11, 2008) IT organizations with the strongest education and training programs also have the lowest average turnover rates, according to a recently released Computer Economics study.
August, 2008
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IT Employee Retention: It’s Not All About the Money
Despite the slowing economy, many IT executives today believe turnover is a growing problem. This Research Byte is an overview of our full study on this subject, which finds that reducing turnover is a powerful cost-saving measure. Furthermore, some of the most effective means of reducing turnover do not involve improving economic incentives such as salaries and bonuses. Non-financial incentives, such as enriching education and training opportunities or introducing quality-of-life factors such as flexible scheduling, can have a greater impact on retention than raising pay scales.
August, 2008
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IT Security Staff Levels Are Declining
While security is a high priority for IT organizations today and security professionals remain in strong demand, the actual percentage of IT employees dedicated to security is relatively small--only about 1.5% of the typical IT staff--and has been declining, somewhat surprisingly, over the past three years. The implication is that organizations have fewer security professionals today to maintain the integrity of their systems than they did a few years ago. Just how many security specialists do they need? This Research Byte is an overview of our full study, which provides benchmarks for security staffing levels.
August, 2008
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Data Center Consolidation: Business Case Metrics
The study quantifies the benefits of data center consolidation and provides recommendations to ensure the success of the effort. It tracks the three-year trend in increasing data center consolidation activity and reports current consolidation trends by organization size. The business case for consolidation is then presented in two ways: first, we analyze total data center costs per server for Windows, Unix, Linux, and mainframe data centers, showing substantially lower per-server costs as data center size increases. Second, we find a reduction in total IT spending per user for organizations with single data centers versus those with multiple data centers. The study concludes with a summary of the return on investment (ROI) and total cost of ownership (TCO) experiences of organizations undergoing data center consolidation and recommended best practices for mitigating risks in the migration effort. (8 pp., 9 figs.)[Executive Summary]
August, 2008
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Data Center Consolidation Shows Overwhelmingly Positive ROI
Data center consolidation is one of the most fundamental ways to lower the cost of IT operations. Larger data centers are simply more cost-effective on a per-unit basis. Therefore, for many organizations, combining multiple data centers into a single facility should be a primary strategy for cutting costs while improving service levels. This Research Byte is a summary of our full report, which quantifies the direct cost-savings achievable from merging smaller data centers into larger single facilites.
August, 2008
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IT Outsourcing Statistics 2008/2009
Each year, Computer Economics surveys more than 200 IT decision makers regarding their current plans for outsourcing IT functions, including outsourcing of data center operations, help desk, desktop support, application development, application maintenance, database administration, website/e-commerce systems, data network operations, voice network operations, disaster recovery services, and IT security. This Research Byte provides a description of the full report and a link to download sample pages from the study.
August, 2008
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