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  • European Product Image 08 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 6: Banking and Finance Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 6: Banking and Finance Sector Benchmarks

    Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 14 respondents in this sector range in size from a minimum of about €100 million to over €30 billion in annual sales.

    September, 2022

  • European Product Image 07 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 5: Discrete Manufacturing Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 5: Discrete Manufacturing Sector Benchmarks

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, athletic equipment, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 44 respondents in this sample range in size from a minimum of about €75 million to over €200 billion in annual revenue.

    September, 2022

  • European Product Image 06 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 4: Process Manufacturing Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 4: Process Manufacturing Sector Benchmarks

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 58 respondents in the sample range in size from a minimum of about €50 million to a maximum €37 billion in annual revenue.

    September, 2022

  • European Product Image 04 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 3B: Midsize Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 3B: Midsize Organization Benchmarks

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. IT operational budgets between €5 million and less than €25 million.

    September, 2022

  • European Product Image 03 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 3A: Small Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 3A: Small Organization Benchmarks

    Chapter 3A provides benchmarks for small organizations, across all sectors in Europe. Small organizations are defined as organizations having IT operational budgets of of of less than €5 million.

    September, 2022

  • European Product Image 02 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 2: Composite Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 2: Composite Benchmarks

    This chapter provides composite metrics for all survey respondents across all sectors and organization sizes. The sample includes 8394 organizations and is stratified by size and sector as described in the section on survey methodology. Respondents must have at least €50 million in annual revenue or IT spending in excess of €1 million and maintain at least some operations in Europe. There is no upper limit on the size of survey respondents.

    September, 2022

  • European Product Image 01 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 1: Executive Summary

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 1: Executive Summary

    This chapter provides an overview of the key findings from the European study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.

    September, 2022

  • European Product Image 05 450x450 - European IT Spending and Staffing Benchmarks 2022/2023: Chapter 3C: Large Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2022/2023: Chapter 3C: Large Organization Benchmarks

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. IT operational budgets €25 million or greater.

    September, 2022

  • Insider Risk Assessment Product Image 1 - Insider Risk Assessment: Which of Your Employees May Be the Bad Apple?

    Insider Risk Assessment: Which of Your Employees May Be the Bad Apple?

    Most IT organizations have insider security risk assessments to some extent, but, too often, they are not formally established, comprehensive in their scope, or followed consistently. Because of this, insider threats remain prevalent and continue to increase annually. This Research Byte summarizes our full report on Insider Security Risk Assessment Best Practices.

    September, 2022

  • Insider Risk Assessment Product Image - Insider Security Risk Assessment Best Practices 2022

    Insider Security Risk Assessment Best Practices 2022

    Most organizations are aware of the IT security threats posed by outsiders. Countermeasures such as firewalls, antivirus software, and intrusion detection systems are all aimed at these threats. Yet these measures do little to counter insider threats within the organization.

    September, 2022

  • PrimaryImage CRM suites 2022 - Customer Relationship Management Suites 2022 RadarView™

    Customer Relationship Management Suites 2022 RadarView™

    The Customer Relationship Management Suites 2022 RadarViewTM addresses the need for enterprises to optimize their sales processes with a unified CRM platform and identify the right CRM suite vendor. The 49-page report also provides our point of view on how CRM suites vendors are serving the changing needs of organizations through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and innovation road map.

    August, 2022

  • ESG Product Image - Integrating ESG with IT Strategy

    Integrating ESG with IT Strategy

    Increasing concerns about the effects of climate change and socio-economic disparities have made environmental, social, and governance (ESG) compliance a front-burner issue for organizations around the globe. This white paper explains why a multifaceted approach to integrating ESG initiatives within an IT strategy will facilitate balanced growth, mitigate risk, and help achieve sustainability goals.

    August, 2022

  • Featured Image Application Management Outsourcing Trends and Customer Experience  - Application Management Outsourcing Trends and Customer Experience 2022

    Application Management Outsourcing Trends and Customer Experience 2022

    As the application portfolio grows, the ongoing support for those systems can become a burden on the IT organization, leaving little time for developing and implementing new systems. In response, a growing number of organizations see outsourcing application management as an attractive option. Still, we are a long way from eliminating application management entirely from the IT organization.

    August, 2022

  • The Future of Money RB Featured Image - Cross-Border Commerce, Digital Currencies, and the Future of Money

    Cross-Border Commerce, Digital Currencies, and the Future of Money

    Traditional payment systems are proving to be too slow to accommodate increasing levels of e-commerce and cross-border transactions. And demands for faster payment processing will only increase as commerce enters the omniverse. This Research Byte outlines the factors driving the need for speed in financial transactions. We examine the benefits and drawbacks of one kind of digital currency—cryptocurrencies—and what the future of money could look like. We conclude with recommendations for enterprises to understand and prepare for the future of money.

    August, 2022

  • PrimaryImage Digital Masters 2022 - Digital Masters 2022 RadarView™

    Digital Masters 2022 RadarView™

    The Digital Masters 2022 RadarView™ addresses the need for enterprises to understand the current landscape for adopting digital technologies. The report helps them identify implementation services providers best suited for executing transformation initiatives by supplying granular insights for each provider.The 88-page report also provides our point of view on how enterprises have changed the way they look at technology, outsourcing, and reprioritizing their digital investments.

    August, 2022