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  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 20: Commercial Banking Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 20: Commercial Banking Subsector Benchmarks

    Chapter 20 provides benchmarks for commercial banks based on the most recent three years of survey data. This subsector includes credit unions and community, regional, and national banks. The 20 respondents in this sample have annual revenue ranging from a low of $22 million to a high of 18.4 billion. (48 pp., 28 figs.) [Full Study Description]

    June, 2015

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 21: Insurance Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 21: Insurance Subsector Benchmarks

    Chapter 21 provides benchmarks for insurance companies based on the most recent three years of survey data. The sector includes providers of life, medical, and property and casualty insurance. The sector includes multiline insurance firms, integrated financial services companies, reinsurers, and specialty insurers. The 27 respondents in the sample range in size from $67.6 million to nearly $19.5 billion in annual revenue. (48 pp., 28 figs.) [Full Study Description]

    June, 2015

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2014/2015: Chapter 9: Financial Services Sector Benchmarks

    IT Spending and Staffing Benchmarks 2014/2015: Chapter 9: Financial Services Sector Benchmarks

    Chapter 9 provides benchmarks for financial services companies based on our 2014 survey. The 25 respondents in this sector include commercial banks, investment banks, mortgage lenders, and insurance companies. For a complete description of all metrics, please see the full study description. (59 pp., 38 figs.) [Full Study Description]

    June, 2014

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2014/2015: Chapter 20: Commercial Banking Subsector Metrics

    IT Spending and Staffing Benchmarks 2014/2015: Chapter 20: Commercial Banking Subsector Metrics

    Chapter 20 provides benchmarks for commercial banks based on the most recent three years of survey data. The 17 respondents in this subsector include commercial banks and credit unions. The banks include community, regional, and national banks. For a complete description of all metrics, please see the full study description. (48 pp., 28 figs.) [Full Study Description]

    June, 2014

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2014/2015: Chapter 21: Insurance Subsector Metrics

    IT Spending and Staffing Benchmarks 2014/2015: Chapter 21: Insurance Subsector Metrics

    Chapter 21 provides benchmarks for insurance companies based on the most recent three years of survey data. The 32 respondents in this sector include providers of life, medical, and property and casualty insurance. The sector includes multiline insurance firms, integrated financial service companies, reinsurers, and specialty insurers. For a complete description of all metrics, please see the full study description. (48 pp., 28 figs.) [Full Study Description]

    June, 2014

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 9 Financial Services Sector Benchmarks

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 9 Financial Services Sector Benchmarks

    Chapter 9 provides benchmarks for financial services companies across all organization sizes based on our current survey. The 23 respondents in this sector include commercial banks, investment banks, mortgage lenders, and insurance companies. We also publish key metrics for the commercial banking subsector in Chapter 20 and the insurance subsector in Chapter 21. For a complete description of all metrics, please see the full study description. (57 pp., 42 figs.) [Full Study Description]

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 20 Commercial Banking Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 20 Commercial Banking Subsector Metrics

    Chapter 20 provides benchmarks for commercial banking organizations across all organization sizes, based on the most recent three years of survey data. The 22 respondents in this subsector include commercial banks and credit unions. The banks include community, regional, and national banks. For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.) [Full Study Description]

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 21 Insurance Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 21 Insurance Subsector Metrics

    Chapter 21 provides benchmarks for insurance organizations across all organization sizes, based on the most recent three years of survey data.  The 31 respondents in this sector include providers of life, medical, and property and casualty insurance companies. The sector includes multiline insurance firms, integrated financial service companies, reinsurers, and specialty insurers.  For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.) [Full Study Description]  

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 4, Banking and Finance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 4, Banking and Finance Sector Benchmarks

    Chapter 4 provides benchmarks and trend data for banking and finance organizations based on our current-year survey. The 17 respondents in this sector include banks, credit unions, lenders, wealth management firms, brokerages, and broadline financial service organizations. We also publish subsector metrics for commercial banking in Chapter 15, which presents a smaller set of benchmarks based on three years of survey data. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 5, Insurance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 5, Insurance Sector Benchmarks

    Chapter 5 provides benchmarks and trend data for insurance organizations across all organizational sizes. The 17 respondents in this sector include providers of life, medical, property and casualty, worker’s compensation, and other types of insurance products. The sector includes multiline insurance firms, insurance and financial service firms, reinsurance firms, and specialty insurers. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 15, Commercial Banking Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 15, Commercial Banking Subsector Benchmarks

    Chapter 15 provides benchmarks for commercial banking organizations across all organization sizes. The 24 respondents in this subsector include commercial banks and credit unions. The banks include community, regional, and national banks. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2011/2012: Chapter 4, Banking and Finance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2011/2012: Chapter 4, Banking and Finance Sector Benchmarks

    Chapter 4 provides benchmarks and trend data for banking and finance organizations across all organizational sizes, based on our current-year survey. The 19 respondents in this sector include banks, credit unions, specialty lenders, wealth management firms, brokerages, financial service BPO firms, and broadline financial service organizations. We also publish subsector metrics for commercial banking in Chapter 15, which presents benchmarks based on three years of survey data. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]

    June, 2011

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2011/2012: Chapter 5, Insurance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2011/2012: Chapter 5, Insurance Sector Benchmarks

    Chapter 5 provides benchmarks for insurance organizations across all organization sizes, based on our current-year survey. The 19 respondents in this sector include providers of life, medical, property and casualty, worker’s compensation, and other types of insurance products. The sector includes multiline insurance firms, insurance and financial service firms, reinsurance firms, and specialty insurance firms. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]

    June, 2011

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2011/2012: Chapter 15, Commercial Banking Subsector Metrics

    IT Spending and Staffing Benchmarks 2011/2012: Chapter 15, Commercial Banking Subsector Metrics

    Chapter 15 provides benchmarks for commercial banking organizations across all organization sizes, based on the most recent three years of survey data. The 24 respondents in this sector include commercial banks and credit unions. The banks include community, regional, and national banks. For a complete description of all metrics, please see the full study description. (42 pp., 27 figs.) [Full Study Description]

    June, 2011

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2010/2011: Chapter 4, Financial Services Sector Benchmarks

    IT Spending and Staffing Benchmarks 2010/2011: Chapter 4, Financial Services Sector Benchmarks

    Chapter 4 provides benchmarks for financial services organizations across all organizational sizes. The respondents in this sector include commercial banks, investment banks, credit unions, insurance companies, lenders, and brokerage firms. Please note that insurance firms are also covered in their own chapter (Chapter 5). In addition, commercial banks are also covered in their own chapter (Chapter 6). The benchmarks provided in this chapter are the same as those in Chapter 2 (Composite Benchmarks). (58 pp., 38 figs.)[Full Study Description]

    June, 2010