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Intelligent Automation Services 2022–2023 RadarView™
The Intelligent Automation Services 2022–2023 RadarView assists organizations in identifying strategic partners for IA by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key IA service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thus supporting businesses in finding the right IA service partner. The 77-page report also highlights top market trends in the IA space and Avasant’s viewpoint on them.
March, 2023
Procurement Business Process Transformation 2023 RadarView™
The Procurement Business Process Transformation 2023 RadarView™ assists organizations in identifying strategic partners for procurement business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key procurement business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 52-page report highlights top supply-side trends in the procurement space and Avasant’s viewpoint on them.
August, 2023
Blockchain Services 2023–2024 Market Insights™
The Blockchain Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that can help enterprises identify key application areas and use cases and develop a strategy around blockchain adoption. The report also highlights Avasant’s viewpoint on key technology and blockchain-related trends that are expected to have a long-term impact on any digital transformation projects.
December, 2023
IT and Apps Managed Services Provider Trends: Quarterly Report for Q4 2023
In this quarterly report (calendar quarter 4, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
February, 2024
SAP SuccessFactors Services 2024 RadarView™
The SAP SuccessFactors Services 2024 RadarView™ assists organizations in identifying strategic partners for adopting SAP SuccessFactors by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key SAP SuccessFactors service providers across practice maturity, partner ecosystem, and investments and innovation to help enterprises identify the appropriate service partner. The 68-page report also highlights the top supply-side trends in the SAP SuccessFactors services space and Avasant’s viewpoint.
April, 2024
Business Process Services Pricing and Solution Trends: H1 2024
In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.
July, 2024
Governance, Risk, and Compliance Services 2024 Market Insights™
The Governance, Risk, and Compliance Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any governance, risk and compliance projects. The report also highlights key implementation challenges that enterprises face today.
November, 2024
Redefining Humanity: The Next Evolutionary Leap?
In an era dominated by discussions on technology and automation, a deeper, more existential question is emerging: What does it mean to be human? This conversation is shifting beyond the confines of traditional tech discourse to explore the intersection of society, spirituality, medicine, space, and the forces that will shape the next 15 years of civilization. The recent Synapse Conclave, a two-day conference featuring over 40 thought leaders from various walks of life, explored the forces shaping the future, challenging long-held assumptions and posing urgent questions about the trajectory of human identity.
February, 2025
The Illusion of AI Sovereignty: Washington and Beijing Still Pull the Strings
A new wave of digital nationalism is sweeping through public policy and enterprise boardrooms. Countries including France, Saudi Arabia, the UAE, Singapore, and India are doubling down on sovereign AI. They are investing in localized data ecosystems, region-specific LLMs, national AI clouds, and stricter compliance regimes. No nation today enjoys absolute, full-stack AI sovereignty. Rather than chasing total independence, the trend is toward layered sovereignty: choosing which parts of the stack to control, influence, outsource, or codevelop. The sovereign AI game is not binary; it is composable. In the coming decade, national AI strategies will be defined not by what a country builds alone but by what it chooses to own, protect, and shape on its own terms.
June, 2025
Breaking the Mold: AI-Driven Change in Finance and Insurance
Artificial Intelligence (AI) is no longer a futuristic concept—it is the cornerstone of transformation in the finance and insurance sectors. As digital capabilities become baseline expectations, AI is emerging as the strategic lever that empowers organizations to not only optimize operations, but to fundamentally rearchitect them. Why this change, as AI has evolved from being a competitive advantage to foundational expectations in the finance and insurance industry as it is now deeply embedded in core processes and customer interactions, impacting everything from risk management to personalized service delivery. AI is reshaping how institutions operate, make decisions, and serve customers.
July, 2025
Wired for Wellness: The New Face of Healthcare
In a dynamic panel discussion at Avasant’s Empowering Beyond conference titled The Future of Health: How AI and Innovation are Driving Operational and Patient Outcomes, a diverse group of healthcare leaders gathered to explore how emerging technologies are transforming the healthcare landscape in recent times. Amongst this esteemed panel were Robert Druessi, Chief Technology Officer at Adventist Health, Luchela Rastelli, GE Healthcare’s Global Chief Information Officer for Integrated Supply Chain and Global Services, and Russ Scoville, Head of Enterprise Data and Strategy at CareSource. Together, they shared insights on the transformative impact of AI and innovation on both operational efficiency and patient care.
August, 2025
Business Process Services – Provider Trends CQ1 2025
In this quarterly report for CQ1 2025, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
July, 2025
Unlocking Efficiencies for AI Implementation in Procurement Optimization
By the end 2025, over 60% of procurement decisions will be influenced by AI, yet most organizations still struggle to implement it effectively. Procurement leaders face a paradox: Artificial Intelligence promises transformation, but only when implemented with surgical precision. The hype is over—AI is now a board-level mandate actively reshaping how procurement functions, but turning promise into performance demands more than interest; it requires executive clarity. In our last article, we explored how AI creates value. This time, we’re focused on how to unlock it. From fragmented data and compliance constraints to change resistance and misaligned processes, the road to AI success is lined with pitfalls. What separates the leaders is a practical, people-first approach—one that aligns technology with business goals, ensures stakeholder trust, and delivers measurable impact.
October, 2025
SD-WAN Managed Services 2022–2023 RadarView™
The SD-WAN Managed Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for network transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key service providers for SD-WAN managed services across practice maturity, partner ecosystem, and investments and innovation, thus supporting enterprises in identifying the right workplace transformation partner. The 75-page report also highlights top industry trends in the SD-WAN outsourcing space and Avasant’s viewpoint on them.
March, 2023
Procurement Business Process Transformation 2023 Market Insights™
The Procurement Business Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any procurement transformation project. The report also highlights the evolution of the procurement function and emerging CPO priorities.
August, 2023