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IT Spending and Staffing Benchmarks 2010/2011: Chapter 5, Insurance Sector Benchmarks
Chapter 5 provides benchmarks for insurance organizations across all organizational sizes. The respondents in this sector this year include providers of life insurance, property and casualty insurance, auto insurance, workman's compensation, marine insurance, professional and general liability insurance, disability insurance, reinsurance, and other types of insurance products. This sector also includes medical insurance firms, but not health plans that are directly engaged in healthcare delivery: healthcare providers are covered in Chapter 7. (58 pp., 38 figs.)[Full Study Description]
June, 2010
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IT Spending and Staffing Benchmarks 2010/2011: Chapter 6, Commercial Banking Sector Benchmarks
Chapter 6 provides benchmarks for commercial banking organizations across all organizational sizes. The respondents in this sector include commercial banks and credit unions. The banks include community, regional, and national banks. Investment banks, mortgage lenders, and other financial service organizations are not included in this chapter, but are included in Chapter 4. Metrics specific to the insurance industry are in Chapter 5. (58 pp., 38 figs.)[Full Study Description]
June, 2010
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IT Spending and Staffing Benchmarks 2010/2011: Chapter 7, Healthcare Provider Sector Benchmarks
Chapter 7 provides benchmarks for healthcare provider organizations across all organizational sizes. The respondents in this sector include community hospitals, regional medical centers, integrated health systems, pathology lab enterprises, and medical practice groups. Please note that hospitals, by themselves, are also covered in their own chapter (Chapter 8). (58 pp., 38 figs.)[Full Study Description]
June, 2010
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IT Spending and Staffing Benchmarks 2010/2011: Chapter 8, Hospital Sector Benchmarks
Chapter 8 provides benchmarks for hospitals and integrated health systems of all sizes. The respondents in this sector include local community hospitals, regional hospital systems, and national or multi-regional hospital systems, and university hospitals. (58 pp., 38 figs.)[Full Study Description]
June, 2010
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IT Spending and Staffing Benchmarks 2010/2011: Chapter 9, Process Manufacturing Sector Benchmarks
Chapter 9 provides benchmarks for process manufacturing organizations, across all organizational sizes. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The respondents in this sector include manufacturers of plastics, glass products, rubber products, semiconductors, foods, building materials, packaging materials, in vitro diagnostics, paper, and other products. (58 pp., 38 figs.)[Full Study Description]
June, 2010
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IT Spending and Staffing Benchmarks 2010/2011: Chapter 10, Discrete Manufacturing Sector Benchmarks
Chapter 10 provides benchmarks for discrete manufacturing organizations across all organizational sizes. Discrete manufacturing organizations are defined as those where the production process adds value by fabricating or assembling individual (discrete) units of production. The respondents in this sector include manufacturers of consumer products, consumer durable goods, industrial equipment, industrial parts, capital equipment, aerospace products, auto parts, building products, electrical parts, high-tech electronics, semiconductors, and paper products. (58 pp., 38 figs.)[Full Study Description]
June, 2010
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IT Spending and Staffing Benchmarks 2010/2011: Chapter 11, Retail Sector Benchmarks
Chapter 11 provides benchmarks for retail organizations across all organizational sizes. The respondents in this sector include apparel retailers, specialty retailers, furniture retailers, mail order and e-commerce retailers, grocers, convenience stores, coffee houses, discount stores, big box retailers, direct-selling organizations, and other retail establishments. (58 pp., 38 figs.)[Full Study Description]
June, 2010
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IT Spending and Staffing Benchmarks 2010/2011: Chapter 13, Energy & Utilities Sector Benchmarks
Chapter 13 provides benchmarks for utilities and energy companies across all organizational sizes. The respondents in our study this year include electric utilities, water and sewer agencies, distributors of gas and electricity, electricity producers, oil and gas producers, and an energy services company. The sample includes both public and privately owned utilities. Please note that water and power utilities are also covered in their own special chapter (Chapter 14). (58 pp., 38 figs.)[Full Study Description]
June, 2010
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IT Spending and Staffing Benchmarks 2010/2011: Chapter 14, Water & Power Utilities Sector Benchmarks
Chapter 14 provides benchmarks for water and power utilities and companies that distribute water, gas, and electricity. The respondents in our study this year include public water and power districts and privately held electric utilities, along with a natural gas pipeline operator and public operator of electricity transmission system. (58 pp., 38 figs.)[Full Study Description]
June, 2010
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IT Spending and Staffing Benchmarks 2010/2011: Chapter 19, High Tech Sector Benchmarks
Chapter 19 provides benchmarks for high tech organizations across all organizational sizes. The companies in our high-tech sector this year include pharmaceutical companies, software developers, and manufacturers of communications electronics, precision instruments, computer components, semiconductors and other high tech products. (58 pp., 38 figs.)[Full Study Description]
June, 2010
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IT Spending and Staffing Benchmarks 2010/2011: Chapter 20, Transportation Subsector Snapshot
Chapter 20 provides selected IT spending and staffing statistics for the transportation subsector. These statistics are based on six survey respondents, including two bus transportation organizations, two marine transport companies, a trucking company, and an airline. This chapter is only available for sale as a bundle with Chapter 3, Benchmarks by Organization Size. (19 pp. 13 figs.)[Full Study Description]
June, 2010
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IT Spending and Staffing Benchmarks 2010/2011: Chapter 22, Higher Education Subsector Snapshot
Chapter 22 provides selected IT spending and staffing statistics for the higher education subsector. These statistics are based on five survey respondents, including three public and two private universities. This chapter is only available for sale as a bundle with Chapter 3, Benchmarks by Organization Size. (19 pp. 13 figs.)[Full Study Description]
June, 2010
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IT Spending and Staffing Benchmarks 2010/2011: Chapter 23, Automotive Parts Subsector Snapshot
Chapter 23 provides selected IT spending and staffing statistics for the automotive parts subsector. These statistics are based on six survey respondents, including five organizations that supply auto parts to OEMs and one manufacturer of specialty vehicles. This chapter is only available for sale as a bundle with Chapter 10, Discrete Manufacturing Sector Benchmarks. (19 pp. 13 figs.)[Full Study Description]
June, 2010
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IT Spending and Staffing Benchmarks 2009/2010: Chapter 4, Banking and Finance Sector
Chapter 4 provides benchmarks for banking and finance organizations across all organizational sizes. The respondents in this sector include commercial banks, lenders, and other types of financial services organizations. The banks include several local, regional, super-regional, and national banks. Insurance firms are not included in this chapter, but are covered in Chapter 5. The benchmarks provided in this chapter are the same as those in Chapter 2 (Composite Benchmarks). (54 pp., 34 figs.) [Full Study Description]
June, 2009
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IT Spending and Staffing Benchmarks 2009/2010: Chapter 5, Insurance Sector
Chapter 5 provides benchmarks for insurance organizations across all organizational sizes. The respondents in this sector this year include providers of life insurance, property and casualty insurance, auto insurance, workmanâs compensation, marine insurance, professional and general liability insurance, disability insurance, reinsurance, and other types of insurance products. This sector also includes medical insurance firms, but not health plans that are directly engaged in healthcare delivery: healthcare providers are covered in Chapter 6. The benchmarks provided in this chapter are the same as those in Chapter 2 (Composite Benchmarks). (54 pp., 34 figs.) [Full Study Description]
June, 2009
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