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  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2018/2019: Chapter 24: Brick-and-Mortar Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2018/2019: Chapter 24: Brick-and-Mortar Retail Subsector Benchmarks

    Chapter 24 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 16 respondents in this sample have annual revenue ranging from $80 million to $19 billion. (50 pp., 30 fig.) [Full Study Description]

    June, 2018

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 4: Process Manufacturing Benchmarks Sector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 4: Process Manufacturing Benchmarks Sector Benchmarks

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, semiconductors, pharmaceuticals, food, building materials, packaging materials, steel, glass, and paper products, and other process-manufactured goods. The 42 respondents in the sample range in size from a minimum of $50 million to a maximum $32.7 billion in annual revenue. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 5: Discrete Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 5: Discrete Manufacturing Sector Benchmarks

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, industrial equipment, aerospace products, auto parts, building products, electrical parts, medical devices, and electronic devices, among other products. The 45 respondents in this sample range in size from about $24.6 million to $96.3 billion in annual revenue. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 8: Retail Sector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 8: Retail Sector Benchmarks

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, electronics, groceries, office supplies, and general merchandise. They include department stores, specialty retailers, and big-box retailers. We also include hospitality and consumer services in this sector. The 25 respondents in the sample range in size from $125 million to $19 billion in annual revenue. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 21: Industrial and Automotive Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 21: Industrial and Automotive Subsector Benchmarks

    Chapter 21 provides benchmarks for industrial and automotive manufacturers. The 20 respondents in this subsector make auto parts, material handling equipment, engines, machinery, and similar capital goods. The manufacturers in the sample range in size from $45 million to $96.3 billion in annual revenue. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 23: Brick-and-Mortar Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 23: Brick-and-Mortar Retail Subsector Benchmarks

    Chapter 23 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, sporting goods stores, clothing stores, convenience stores, agricultural retailers, and other retailers. The 16 respondents in this sample have annual revenue ranging from $80 million to $19 billion. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 4: Process Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 4: Process Manufacturing Sector Benchmarks

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, semiconductors, pharmaceuticals, food, building materials, packaging materials, and steel, glass, and paper products, among other process-manufactured goods. The 43 respondents in the sample range in size from a minimum of $90 million to a maximum $32.7 billion in annual revenue. (49 pp., 31 fig) [Full Study Description]

    June, 2016

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 5: Discrete Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 5: Discrete Manufacturing Sector Benchmarks

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, industrial equipment, aerospace products, auto parts, building products, electrical parts, medical devices, and electronic devices, among other products. The 37 respondents in this sample range in size from about $45 million to $96.3 billion in annual revenue. (49 pp., 31 fig) [Full Study Description]

    June, 2016

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 8: Retail Sector Benchmarks

    IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 8: Retail Sector Benchmarks

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, pharmaceuticals, electronics, groceries, office supplies, and general merchandise. They include department stores, specialty retailers, and big-box retailers. We also include hospitality and consumer services in this sector. The 24 respondents in the sample range in size from $139 million to $19 billion in annual revenue. (49 pp., 31 fig) [Full Study Description]

    June, 2016

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 17: Industrial and Automotive Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 17: Industrial and Automotive Subsector Benchmarks

    Chapter 17 provides benchmarks for industrial and automotive manufacturers. The 19 respondents in this subsector make auto parts, material handling equipment, engines, machinery, and similar capital goods. The manufacturers in the sample range in size from $45 million to $96.3 billion in annual revenue. (49 pp., 31 fig.) [Full Study Description]

    June, 2016

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 4: Process Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 4: Process Manufacturing Sector Benchmarks

    Chapter 4 provides benchmarks for process manufacturers based on our current-year survey. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The category includes manufacturers of chemicals, semiconductors, pharmaceuticals, food, building materials, packaging materials, and steel, glass and paper products, among other process-manufactured goods. The 22 respondents in the sample range in size from a minimum of $70 million to a maximum $12 billion in annual revenue. (48 pp., 28 figs.) [Full Study Description]

    June, 2015

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 5: Discrete Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 5: Discrete Manufacturing Sector Benchmarks

    Chapter 5 provides benchmarks for discrete manufacturing organizations based on our current survey. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, industrial equipment, aerospace products, auto parts, building products, electrical parts, biomedical devices, and electronic devices. The 20 respondents in this sample range in size from about $40 million to $53.0 billion in annual revenue. (48 pp., 28 figs.) [Full Study Description]

    June, 2015

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 8: Retail and Wholesale Distribution Sector Benchmarks

    IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 8: Retail and Wholesale Distribution Sector Benchmarks

    Chapter 8 provides benchmarks for retail and wholesale distributors based on our current survey. The sector includes broad-line and specialty wholesale distributors of industrial and consumer products and brick-and-mortar retail operations, multichannel retailers, and direct-sales manufacturers. The 22 respondents in this sample range in size from $100 million to $25 billion in revenue. (48 pp., 28 figs.) [Full Study Description]

    June, 2015

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 13: Industrial and Automotive Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 13: Industrial and Automotive Subsector Benchmarks

    Chapter 13 provides benchmarks for industrial and automotive manufacturers across all organization sizes, based on the most recent three years of survey data. The 29 respondents in this subsector make auto parts, material handling equipment, engines, machinery, and similar capital goods. The manufacturers in the sample range in size from $50 million to $96.3 billion in annual revenue. (48 pp., 28 figs.) [Full Study Description]

    June, 2015

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 18: Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 18: Retail Subsector Benchmarks

    Chapter 18 provides benchmarks for retailers based on the most recent three years of survey data. This subsector include retailers of clothing, pharmaceuticals, electronics, groceries, office supplies, and general merchandise. They include department stores, specialty retailers, big-box retailers, and direct manufacturers. We also include hospitality and consumer services in this subsector. The 29 respondents in the sample range in size from $85 million to $19 billion in annual revenue.  (48 pp., 28 figs.) [Full Study Description]

    June, 2015