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IT Spending and Staffing Benchmarks 2014/2015: Chapter 18: Retail Subsector Metrics
Chapter 18 provides benchmarks for retailers based on the most recent three years of survey data. The 32 respondents in this sector include retailers of clothing, pharmaceuticals, electronics, groceries, office supplies, and general merchandise. They include department stores, specialty retailers, big-box retailers, and direct manufacturers. We also include hospitality and consumer services in this sector. For a complete description of all metrics, please see the full study description. (48 pp., 28 figs.) [Full Study Description]
June, 2014
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IT Spending and Staffing Benchmarks 2013/2014: Chapter 4 Process Manufacturing Sector Benchmarks
Chapter 4 provides benchmarks for process manufacturing organizations across all organization sizes based on our current survey. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The 26 respondents in this sector include manufacturers of chemicals, semiconductors, pharmaceuticals, food, building materials, packaging materials, and steel, glass and paper products, among other process-manufactured goods. We also provide subsector metrics for food and beverage companies in Chapter 12. For a complete description of all metrics, please see the full study description. (57 pp., 42 figs.) [Full Study Description]
June, 2013
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IT Spending and Staffing Benchmarks 2013/2014: Chapter 5 Discrete Manufacturing Sector Benchmarks
Chapter 5 provides benchmarks for discrete manufacturing organizations across all organization sizes based on our current survey. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The 24 respondents in this sector include manufacturers of consumer products, industrial equipment, aerospace products, auto parts, building products, electrical parts, biomedical devices, and electronic devices. We also have subsector benchmarks for industrial and automotive manufacturers in Chapter 13. Our subsector chapters provide key metrics based on data gathered over a three-year period. For a complete description of all metrics, please see the full study description. (57 pp., 42 figs.) [Full Study Description]
June, 2013
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IT Spending and Staffing Benchmarks 2013/2014: Chapter 8 Retail and Wholesale Distribution Sector Benchmarks
Chapter 8 provides benchmarks for retail and wholesale distribution organizations across all organization sizes based on our current survey. The 27 respondents in this sector include broadline and specialty wholesale distributors of industrial and consumer products and brick-and-mortar retail operations, multichannel retailers, and direct-sales manufacturers. We also have subsector metrics for retail in Chapter 18 and wholesale distributors in Chapter 19. Our subsector chapters provide key metrics based on data gathered over a three-year period. For a complete description of all metrics, please see the full study description. (57 pp., 42 figs.) [Full Study Description]
June, 2013
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IT Spending and Staffing Benchmarks 2013/2014: Chapter 13 Industrial and Automotive Subsector Metrics
Chapter 13 provides benchmarks for industrial and automotive manufacturers across all organization sizes, based on the most recent three years of survey data. The 34 respondents in this subsector make auto parts, material handling equipment, engines, machinery, and similar capital goods. For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.) [Full Study Description]
June, 2013
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IT Spending and Staffing Benchmarks 2013/2014: Chapter 18 Retail Subsector Metrics
Chapter 18 provides benchmarks for retailers across all organization sizes, based on the most recent three years of survey data. The 14 respondents in this sector include retailers of clothing, pharmaceuticals, electronics, groceries, office supplies, and general merchandise. They include department stores, specialty retailers, big-box retailers, and direct manufacturers. Most of these firms have online sales, but all have storefront operations. For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.) [Full Study Description]
June, 2013
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 7, Process Manufacturing Sector Benchmarks
Chapter 7 provides benchmarks for process manufacturing organizations across all organization sizes based on our current survey. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The 19 respondents in this sector include manufacturers of chemicals, semiconductors, pharmaceuticals, food, building materials, packaging materials, and steel, glass and paper products, among other process manufactured goods. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 8, Discrete Manufacturing Sector Benchmarks
Chapter 8 provides benchmarks and trend data for discrete manufacturing organizations across all organization sizes, based on our current survey. The 27 respondents in this sector include those where the production process adds value by fabricating or assembling individual (discrete) unit production. These organizations include manufacturers of consumer products, consumer durable goods, industrial equipment, industrial parts, capital equipment, aerospace products, auto parts, building products, electrical parts, and electronic devices. We also publish a subsector metrics report for automotive and industrial manufacturing companies in Chapter 18 and a sector benchmarks report for high-tech organizations in Chapter 9. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 10, Retail Sector Benchmarks
Chapter 10 provides benchmarks and trend data for retail organizations across all organization sizes. The 16 respondents in this sector include retailers of clothing, pharmaceuticals, electronics, groceries, and other consumer goods. It also includes department stores, specialty retailers, big-box retailers, direct marketers, retail office supply dealers, and providers of personal services. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2012/2013: Chapter 18, Automotive and Industrial Manufacturing Subsector Benchmarks
Chapter 18 provides benchmarks for the automotive and industrial manufacturing subsector across all organizational sizes, based on the most recent three years of survey data. The 20 manufacturers in this subsector make auto parts, material handling equipment, engines, machinery, and similar capital goods. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.) [Full Study Description]
June, 2012
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 7, Process Manufacturing Sector Benchmarks
Chapter 7 provides benchmarks for process manufacturing organizations, across all organization sizes, based on our current-year survey. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The 33 respondents in this sector include manufacturers of chemicals, semiconductors, pharmaceuticals, food, building materials, packaging materials, and steel, and glass and paper products, among other process manufactured goods. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 8, Discrete Manufacturing Sector Benchmarks
Chapter 8 provides benchmarks for discrete manufacturing organizations across all organization sizes, based on our current-year survey. Discrete manufacturing organizations are defined as those where the production process adds value by fabricating or assembling individual (discrete) units of production. The 27 respondents in this sector include manufacturers of consumer products, consumer durable goods, industrial equipment, industrial parts, capital equipment, aerospace products, auto parts, building products, electrical parts, and electronic devices. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 10, Retail Sector Benchmarks
Chapter 10 provides benchmarks for retail organizations across all organization sizes, based on our current-year survey. The 22 respondents in this sector include retailers of clothing, pharmaceuticals, electronics, groceries, and other consumer goods. It also includes department stores, specialty retailers, direct marketers, convenience store operators, and providers of personal services. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 18, Automotive and Industrial Manufacturing Subsector Metrics
Chapter 18 provides benchmarks for the automotive and industrial manufacturing subsector across all organizational sizes, based on the most recent three years of survey data. The 21 manufacturers in this subsector make auto parts, elevators, material handling equipment, engines, machinery, and similar capital goods. For a complete description of all metrics, please see the full study description. (42 pp., 27 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2010/2011: Chapter 9, Process Manufacturing Sector Benchmarks
Chapter 9 provides benchmarks for process manufacturing organizations, across all organizational sizes. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The respondents in this sector include manufacturers of plastics, glass products, rubber products, semiconductors, foods, building materials, packaging materials, in vitro diagnostics, paper, and other products. (58 pp., 38 figs.)[Full Study Description]
June, 2010
Retail and manufacturing
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