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IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 24: City and County Government Subsector Benchmarks
Chapter 24 provides benchmarks for city and county governments based on the most recent three years of survey data. The 49 respondents in this subsector have annual operating budgets ranging from $46 million to $7.2 billion. (42 pp., 23 figs.) [Full Study Description]
June, 2015
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IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 25: Government Agencies Subsector Benchmarks
Chapter 25 provides benchmarks for federal, state, and regional government agencies based on the most recent three years of survey data. The category includes transportation planning agencies, public health agencies, social service agencies, environmental regulatory agencies, civil service commissions, and other federal, state, and regional government units. The 21 respondents in the sample have operating budgets that range in size from $30 million to more than $25.4 billion. (42 pp., 23 figs.) [Full Study Description]
June, 2015
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IT Spending and Staffing Benchmarks 2015/2016: CHAPTER 26: Education Subsector Benchmarks
Chapter 26 provides benchmarks for the education subsector based on the most recent three years of survey data. The subsector includes public and private colleges and universities and large public school districts. The 29 respondents in the sample have operating budgets ranging in size from $50 million to $6.7 billion. (42 pp., 23 figs.) [Full Study Description]
June, 2015
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IT Spending and Staffing Benchmarks 2015/2016: Bundle A: Chapters 2, 3A, 3B, 3C (Composite and Organization Size Benchmarks)
This special bundle of our IT Spending and Staffing Benchmarks 2015/2016 study combines Chapter 2 (Composite benchmarks) plus the three chapters of benchmarks by organization size. Chapter 3A provides benchmarks for small organizations, across all sectors (those with IT operational budgets of $5 million or less. Chapter 3B provides benchmarks for midsize organizations, across all sectors (IT operational budgets of $5 million to $20 million). Chapter 3C provides benchmarks for large organizations, across all sectors (IT operational budgets greater than $20 million).For a complete description of all metrics, please see the full study description. (305 pp., 200 figs.) [Full Study Description]
June, 2015
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Digital Enterprise: Market Leaders of Tomorrow
The digital revolution has changed the paradigms of global connectivity and customer empowerment. Enterprises are undertaking significant transformational exercises to become digitally relevant and create competitive differentiation. Statistics about the phenomenal mobile growth confirms that 93 percent of the total global population is connected by mobile, 26 percent is on social media, 35 percent is already connected through the internet, and global broadband penetration stands at 21 percent.
May, 2015
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ERP Adoption Trends and Customer Experience 2014
ERP systems have become the platform for integration of data, information, and applications in the well-managed enterprise today. This study helps IT executives understand how aggressively their peers are investing in ERP and the risks and rewards presented by those investments. We report worldwide adoption and investment rates by sector, organization size, and geography. We also measure customer experience in terms of the success rates for return on investment (ROI) and total cost of ownership (TCO). Finally, we assess ERP investment levels for new implementations and improvements to existing systems. We wrap up with our recommendations for improving the ROI of ERP installations. (15 pp., 11 fig.) [Research Byte]
May, 2015
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The Rise and Fall of Programmers on the IT Staff
Just as IT budgets and investment in business applications have begun to recover, it appears applications programmers have begun to decline as a percentage of overall IT staff headcount. In this Research Byte, we analyze this trend.
May, 2015
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Application Programmer Staffing Ratios 2015
With the changing IT environment, the need for application programmers is in flux, and IT organizations can benefit from periodic assessment of their staffing levels. This study uses three metrics to make that assessment: programmers as a percentage of the IT staff, users per programmer, and applications per programmer. We provide benchmarks for the composite sample, by organization size, and by sector. We also provide a benchmark for the larger application group, which includes personnel engaged in web development and support, quality assurance and testing, data management, and business systems analysis. (17 pp., 7 fig.) [Research Byte]
May, 2015
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Infor ERP Customers and the UpgradeX Roadmap
Infor is doing interesting work in its CloudSuite initiative to offer industry-specific solutions deployed on the cloud. But it must convince a greater share of its 70,000 customers to upgrade to its latest versions, and it must have the implementation resources trained and available to support them. This post sums up the status of these initiatives with recommendations for customers.
April, 2015
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Bring-Your-Device Adoption Continues to Rise
The adoption of mobile devices, mobile enterprise applications and, more recently, desktop virtualization is spawning much discussion about bring-your-own-device, or BYOD, policies. As mobile smartphones and tablet computers proliferate in the enterprise, a rising number of organizations are adopting policies for BYOD use. This Research Byte reviews the adoption trend of BYOD policies.
April, 2015
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Bring-Your-Own-Device Adoption and Best Practices
IT organizations are having to confront BYOD as an emerging practice and adopt policies and procedures to deal with the security, legal, and support issues that come with enabling employees to use their personal smartphones, tablets, and laptops at work. In this study, we first take a look at adoption trends for BYOD policies by organization size and sector. We also discuss the elements that every BYOD policy should contain, critical steps required to keep the organization protected for enabling BYOD and some of the solutions available for managing and securing mobile devices. To date, our research shows adoption of the practice is immature, but interest is high and adoption is rising. (16 pp., 6 figs) [Research Byte]
April, 2015
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Long-Term IT Trends in the Post-Recession World
Now that IT budgets have begun to recover from the Great Recession, it is important to consider how the world has changed. What are the long-term trends of the current era? We present our findings in four parts. First, we document changes in the mix of spending within the IT operational budget since 2007, showing a dramatic shift in how IT organizations are allocating resources. Second, we examine trends in outsourcing, use of contingency workers, IT staffing, and overall IT spending. Third, we present data from companies that have aggressively moved to the cloud to get some idea of what the future will bring. We conclude with recommendations for navigating the trends of today. (20 pp., 12 figs.) [Research Byte]
April, 2015
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Applications Consume Ever-Rising Portion of IT Dollars
IT spending on business applications has doubled as a percentage of the IT operational budget since the start of the Great Recession. This Research Byte documents the acceleration in what has been a long-term, ongoing trend in the IT spending mix.
April, 2015
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Technology Keeps Lid on Network Support Staffing
This Research Byte shows that network support staff members are a relatively predictable portion of the typical IT staff. Better technology, automation, and outsourcing are enabling IT organizations to absorb more technology without necessarily adding more people. Networking is a very scalable technology and that scalability extends to the maintenance and support function.
April, 2015
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Network Support Staffing Ratios 2015
This study will help IT managers determine whether their organization is keeping pace with improvements in network management by comparing their network support staffing against industry benchmarks. We provide four benchmarks: network support staff as a percentage of the IT staff, network support staff as a percentage of the Network and Communications Group, network devices per network support staff member, and users per network support staff member. We provide benchmarks for the composite sample and by organization size. (11pp., 5 fig.) [Research Byte]
April, 2015
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