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Embracing Pragmatic AI: How Acumatica is Transforming Cloud ERP Solutions
Acumatica, a cloud-based ERP provider, has been making significant strides in recent years, focusing on delivering innovative solutions for mid-market businesses. Over the past year, the company has expanded its product offerings with regard to AI solutions.
January, 2025
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Empowering Sustainable Transformation with Generative AI and Digital Technologies
Tech-enabled sustainability services are advancing with AI-driven automation and intelligent insights to boost operational efficiency and customer experience. Enterprises are utilizing generative AI, cloud, and data analytics to streamline sustainability efforts, optimize resource use, and ensure regulatory compliance while enhancing transparency and customer trust. Businesses are integrating AI, IoT, and digital twins to improve supply chains to drive circular economy initiatives and increase efficiency. Intelligent energy management solutions are also being deployed across IT and operations to optimize power consumption, increase efficiency, and reduce environmental impact. Additionally, predictive analytics is being leveraged to improve resource planning, minimize waste, and strengthen sustainability performance. Furthermore, to address the climate tech skills gap, enterprises are adopting AI-driven learning modules to train employees in net-zero strategies, energy efficiency, and digital sustainability leadership.
April, 2025
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Exploring HCLTech’s advances in medical device engineering and healthcare transformation
In the past 12 to 18 months, GenAI has transitioned from pilot projects to full product implementation across the healthcare and life sciences sectors. It is accelerating drug discovery, optimizing clinical trials, and enhancing biomarker identification for precision medicine. AI-driven genomic data platforms are facilitating breakthroughs in personalized healthcare and disease research, while Industry 4.0 technologies are revolutionizing manufacturing through real-time analytics and small-batch production. Moreover, AI is bolstering supply chain resilience with predictive forecasting, blockchain transparency, and diversified supplier networks. On the commercial side, AI-powered engagement strategies, omnichannel marketing, and telemedicine are expanding direct-to-consumer models and improving patient adherence. This shift towards a digital, AI-driven healthcare system enables remote monitoring, self-care guidance, and proactive interventions, all of which contribute to better population health and care delivery while reducing administrative burdens and enhancing workforce efficiency.
May, 2025
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AR and VR Investment Set to Grow with Expanding Business Use Cases
Although adoption and investment in VR/AR remain relatively low, companies that have embraced these technologies are beginning to report more positive outcomes than in previous years. While widespread adoption may still be on the horizon, enterprises are actively exploring these tools, creating the potential for growing interest and broader implementation in the future. This Research Byte summarizes our full report, Virtual and Augmented Reality Adoption Trends and Customer Experience.
June, 2025
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Global Competency Center (GCC) Services: Enhancing Control, Digital Adoption, and Driving Innovation
Over the past three years, GCCs have grown rapidly, with India offering significant untapped potential. As they mature, GCCs are becoming strategic assets for monetization, increasingly focusing on innovation and driving demand for digital and ER&D talent and hence, paving the way for innovation hubs. Additionally, collaborations between GCCs and service providers are on the rise, enabling quick scaling of operations and fostering stable partnerships. This evolution offers a clear view of the evolving GCC landscape, emerging opportunities, and the strategic value GCCs can unlock through transformation and innovation.
August, 2025
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Networks Reimagined: Scalable, Automated, Resilient, And Sustainable
The network is increasingly being seen as a commodity service; in some cases, it is less strategic. Along with this is coming the services mindset, leveraging Network as a Service (NaaS) model to drive on-demand connectivity. Unified network operation center (NOC) and security operation center (SOC) operations are emerging to ensure proactive incident management, business continuity, and compliance across hybrid environments. Organizations are also experimenting with generative AI (Gen AI) and increasingly leveraging agentic AI to enhance monitoring, predictive maintenance, and troubleshooting, resulting in faster detection and more secure operations. Sustainability has become central, with the adoption of energy-efficient devices, renewable-powered infrastructure, and optimized designs to reduce environmental impact. In response, service providers are expanding capabilities with enterprise-wide SASE, zero-trust access, agentic AI-driven NOCs, and intent-based networks, delivering agile, intelligent, and secure networks for the future.
September, 2025
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Scaling Operational Intelligence and Automation with Gen AI-Infused SAP S/4HANA Transformation
Enterprises are accelerating their SAP S/4HANA transformations to modernize the digital core, enhance operational resilience, and scale Gen AI across end-to-end business processes. Momentum is shifting from strategy design to execution, driven by the urgency to address legacy complexity, strengthen data foundations, and embed automation and decision intelligence where it directly enhances business performance. Sustainability and regulatory alignment are becoming integral priorities, with organizations leveraging S/4HANA to operationalize carbon tracking, ethical sourcing, and audit-ready ESG reporting. To deliver outcomes at scale, service providers play a critical role, bringing guided transformation frameworks, industry-specific assets, automation toolkits, and delivery governance to reduce risk and accelerate value realization.
December, 2025
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GAVS and Its AIOps Platform Tackle the IT Quagmire
The enterprise computing environment today is more heterogenous and complex than ever. There are multiple computing platforms, combinations of cloud and on-premises infrastructure, and even multiple clouds. This IT quagmire causes many problems and represents a security risk. Into this breach has stepped a discipline known as AIOps. A leading provider of AIOps solutions and a Tech Innovator is GAVS Technologies.
November, 2023
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Application Management Outsourcing Trends and Customer Experience 2023
As the application portfolio of an enterprise grows, the ongoing support for those systems can become a burden on the IT organization, leaving little time for developing and implementing new applications. In response, some organizations see outsourcing application management as an attractive option.
December, 2023
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Business and Data Analytics Adoption Trends and Customer Experience 2023
Enterprises may be entering a new paradigm when it comes to business and data analytics. This may be characterized as the third phase of data usage inside the IT department. First came the use of retrospective data, where data was collected and used to analyze and understand previous performance. Second came predictive analytics, where past data was used to predict the future and make enterprise decisions. Most organizations are still mastering this phase.
December, 2023
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Virtual and Augmented Reality Adoption Trends and Customer Experience 2025
Virtual reality and augmented reality (VR/AR) technologies are relatively new to the market and businesses are still in the early stages of adopting these solutions. Enterprises are actively experimenting with these technologies, and it may be a while before widespread adoption of VR/AR fully materializes. But despite the low adoption and investment rates compared to other technologies, companies that have taken the leap have begun to report more positive experiences with these than in previous years.
June, 2025
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DevOps Best Practices 2024
Development operations (DevOps) is an organizational model that promotes collaboration between software developers and IT operations. The model allows for frequent deployment of systemic changes and includes a use for automation. DevOps is a natural extension of agile development into the deployment and operational phases of the systems life cycle. Just as agile development builds software in small, iterative build cycles, DevOps applies enhancements as small incremental changes committed daily, hourly, or even moment-by-moment into the production system.
February, 2024
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 8: Retail Sector Benchmarks
Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. They include department stores, fashion stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 39 respondents in the sample range in size from $50 million to over $100 billion in annual revenue.
July, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 24: Chemicals Subsector Benchmarks
Chapter 24 provides benchmarks for chemicals manufacturers. Chemicals manufacturers are by definition process manufacturers that produce chemical products. The sector includes manufacturers of chemicals, petrochemicals, and other chemical products. The 18 respondents in the sample range in size from a minimum of about $50 million to around $45 billion in annual revenue.
July, 2023
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