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Advanced Network Services: Enabling Visibility and Control with Secure Multicloud Networking
Enterprises are adopting advanced networks, including SD-WAN, SASE, private 5G/LTE, and multicloud networking, to support the growing demands for multicloud environments, improved user experiences, operational efficiency and visibility, and digital transformation initiatives across industries. Additionally, service providers are helping enterprises manage and implement advanced network solutions at reduced upfront investments by offering an as-a-service model. They are also codeveloping solutions with technology vendors for efficient management and deployment of advanced networks. Both demand-side and supply-side trends are covered in our Advanced Network Services 2024 Market Insights™ and Advanced Network Services 2024 RadarView™, respectively.
July, 2024
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The Importance of Being Data-Driven in Implementing an IT VMO within the Public Utilities Sector
Imagine a city where electricity never falters, water flows reliably, and communications are seamless. Behind these essential services lies a complex web of vendors—ensuring everything runs smoothly yet managing these crucial partnerships is no small feat. Public utilities face a daunting task: maintaining the reliability of their extensive vendor networks. In an era demanding uninterrupted service and stringent oversight, the stakes couldn't be higher. This is where an information technology vendor management office (IT VMO) emerges as a game-changer. Strategically centralized, the IT VMO orchestrates every facet of vendor interaction, from contract initiation, execution, and implementation to ongoing steady state management By capitalizing on data-driven methods, the IT VMO revolutionizes vendor management. Cutting-edge analytics and real-time insights elevate performance tracking and streamline contract oversight, propelling utilities toward operational excellence.
July, 2024
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IT Budgets and Hiring on the Rise Despite High-Profile Layoffs
It is easy to look at layoffs from major tech companies such as Microsoft, Amazon, and Google as a sign that IT departments everywhere might be struggling. In fact, this is not the case. When it comes to end-user companies, both IT budgets and hiring are strong. CIOs have a major role in the strategic transformation of their enterprises, and they have no shortage of new investment priorities. Despite recent turmoil, or perhaps because of it, CIOs are pushing on. This Research Byte is a brief description of some of the findings in our IT Spending and Staffing Benchmarks 2024/2025 study.
September, 2024
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Service Providers: Catalysts for GCC Success
Explore how service providers drive the success of Global Capability Centers (GCCs) through strategic partnerships. Learn how they enhance operational efficiency, foster innovation, and support the evolution of GCCs from cost centers to growth engines in the modern business landscape.
September, 2024
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Gen AI Services: Service Providers’ Next Big Bet on Transforming the Future
Enterprises are directing over 40% of their AI budget toward scaling generative AI (Gen AI) deployments. To achieve this, they are primarily collaborating with cloud platforms and service providers to leverage their expertise in Gen AI workflow orchestration, industry- and domain-specific customizations, and responsible AI integration. At the same time, startups are emerging to support enterprises through niche solutions around LLMOps, emotional intelligence, and voice cloning. Both demand- and supply-side trends are covered in Avasant’s Generative AI Services 2024 Market Insights™ and Generative AI Services 2024 RadarView™, respectively.
October, 2024
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Higher Education Digital Services: Transforming Higher Education Through Digital Innovation for Enhanced Accessibility and Personalization
Higher education institutions are modernizing with cloud and smart campus technologies to enhance collaboration, personalization, and engagement. They are using tools such as AI, AR/VR, adaptive assessments, and virtual labs to promote interactive learning. To improve affordability, they are expanding financial aid, offering online degrees, and partnering with industry for upskilling in fields such as data science and cybersecurity. Both demand- and supply-side trends are covered in Avasant’s Higher Education Digital Services 2024 Market Insights™ and Higher Education Digital Services 2024 RadarView™, respectively.
November, 2024
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Digital Commerce Services: Enhancing Omnichannel Commerce Through Supply Chain Optimization and Composable Architectures
Enterprises are focusing on implementing omnichannel order management capabilities to efficiently manage all sales channels, improve operational efficiency and customer satisfaction, and reduce shipping time and costs. They are leveraging microservices-based architecture and emerging technologies such as cloud and AI to speed up the time to market for new features, offer differentiated digital experiences, and reduce the total costs. Service providers are also developing generative AI (Gen AI) solutions across the digital commerce value chain. They are leveraging Gen AI to develop smart creatives for product listings, optimize transportation, assortment, and last-mile distribution, generate supply chain insights and demand patterns, and personalize product recommendations.
December, 2024
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Intelligent Processing Mining Platforms 2024 Market Insights™
The Intelligent Processing Mining Platforms 2024 Market Insights assists organizations in identifying important demand-side trends for navigating the process mining landscape and achieving operational efficiency. The report also highlights the key challenges enterprises face today in this space.
July, 2024
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Prismforce: Meeting the Needs of the Talent Supply Chain Ecosystem
IT and tech services companies with hundreds of development projects have always had difficulty matching developer skills with open jobs. One of the companies tackling this talent supply chain morass is Prismforce. Prismforce is a US-India startup that provides a SaaS platform designed to address the talent supply chain challenges faced by IT and tech services. Prismforce has already garnered the trust of over 20 top-tier IT services and tech companies, boasting about 500,000 users on its platform. It is a Tech Innovator to watch.
June, 2024
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AI Adoption Trends and Customer Experience 2023
The recent frenzy of interest in generative AI has changed the perception of artificial intelligence (AI). Once locked inside other processes, AI was often forgotten, as it powered everything from Internet of Things (IoT) devices, automation, and security. But generative AI shined a light on AI, not as an embedded technology, but as a driver of efficiency and creativity.
May, 2023
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Organizational Change Management Best Practices 2024
The pace of change in many companies is increasing as new technologies allow businesses to serve customers faster, better, and cost-effectively. In most industries, therefore, new systems are essential to compete in today’s global economy. Still, some companies fall behind in formal and consistent practice of change management best practices. These best practices can help them leverage these new systems more effectively. IT leaders are not as resistant to change as they once were, but inadequate training and support, unrealistic expectations, or a lack of governance and strategic leadership might hinder them.
March, 2024
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 16: Government Sector Benchmarks
Chapter 16 provides benchmarks for government organizations. The 36 respondents in the sample range in size from about $44 million to $40 billion in annual revenue. The category includes city and county governments, federal and state agencies, law enforcement agencies, organizations that provide IT services to government agencies, and other government organizations.
July, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 25: Aerospace and Defense Subsector Benchmarks
Chapter 25 provides benchmarks for aerospace and defense companies. The category includes airplane and aerospace manufacturers, makers of weapons systems, aerospace and defense research, and other defense companies. The 17 respondents in this sample range in size from a minimum of about $50 million to around $20 billion in revenue.
July, 2023
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European IT Spending and Staffing Benchmarks 2023/2024: Chapter 3B: Midsize Organization Benchmarks
In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. IT operational budgets between €5 million and less than €25 million.
September, 2023
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European IT Spending and Staffing Benchmarks 2023/2024: Chapter 18: Food and Beverage Subsector Benchmarks
Chapter 18 provides benchmarks for food and beverage manufacturers. The 23 respondents in the sample range in size from €100 million to over €25 billion in annual revenue. Food and beverage companies produce beverages, meat products, seafood products, dairy products, dietary supplements, bakery ingredients, and other consumable food products. Some are suppliers to other food manufacturers or to the food service industry, while many also distribute consumer products to retailers or direct to consumers.
September, 2023