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Recent and Upcoming Reports

The following reports were recently posted to our website or are scheduled to be published over the next several months.  These are available to our subscribers or may be purchased individually on our website.

PUBLISHED REPORTS

October 2024

Digital Talent Capability 2024 RadarView™

Financial Services Digital Services 2024 RadarView™

September 2024

Travel, Transportation, and Hospitality Digital Services 2024 RadarView™

Application Modernization Services 2024 RadarView™

Revenue Cycle Management (RCM) Business Process Transformation 2024 RadarView™

Data Center Managed Services 2024 RadarView™

Salesforce Services 2024 RadarView™

Procurement Business Process Transformation 2024 RadarView™

Avasant Digital Workplace Services 2024 RadarView™

Insurance Business Process Transformation 2024 RadarView™

Digital Engineering Services 2024 RadarView™

Data Management and Advanced Analytics Services 2024 RadarView™

United Kingdom (UK) Digital Services 2024 RadarView™

Mortgage Business Process Transformation 2024 RadarView™

Application Developer Staffing Ratios 2024

Digital Workplace Technologies Adoption and Customer Experience 2024

August 2024

IT Spending and Staffing Report 2024-2025

Generative AI Infrastructure Suite 2024 RadarView™

Freight and Logistics Digital Services 2024 RadarView™

Telecom Digital Services 2024 RadarView™

Property and Casualty Insurance Digital Services 2024 RadarView™

Healthcare Provider Digital Services 2024 RadarView™

July 2024

Intelligent Document Processing Platforms 2024 RadarView™

IT Spending Trends in Healthcare Services 2024

Building Strong Governance Frameworks For Gen AI In Enterprises

Utilities Digital Services 2024 RadarView™

Intelligent Process Mining Platforms 2024 RadarView™

Digital Masters Process Transformation 2024 RadarView™

Advanced Network Services 2024 RadarView™

Benelux Digital Services 2024 RadarView™

State and Local Government Digital Services 2024 RadarView™

Cloud CRM Suites RadarView™

June 2024

Cloud Platforms 2024 RadarView™

IT Security & Cybersecurity Benchmarks 2024

Desktop Support Outsourcing 2024

IT Spending Trends in Healthcare Payors Sector 2024

Prismforce: Meeting the Needs of the Talent Supply Chain Ecosystem

Current Fair Market Values June 2024

IT Spending Trends in Retail 2024

Gen AI-powered Solutions for Bridging the Healthcare Gap in the US

IT Project Management Staffing

Banking Digital Services RadarView™

AR/VR/XR Services​ RadarView™

Clinical and Care Management Services Business Process Transformation RadarView™

Supply Chain Operations Services Business Process Transformation RadarView™

May 2024

Worldwide Technology Trends 2024

IT Spending Trends in Banking and Finance 2024

IT Spending Trends in Commercial Real Estate 2024

IT Spending Trends in the Energy and Utilities Sector 2024

IT Spending Trends in Wholesale Distribution 2024

IT Spending Trends in the Education Sector 2024

Data Governance Best Practices 2024

IT Spending Trends in Technical Services 2024

IT Spending Trends in Construction and Trade Services 2024

Cybersecurity Services RadarView™

Banking Process Transformation RadarView™

April 2024

Internet of Things Services 2024 RadarView™

SAP SuccessFactors Services 2024 RadarView™

Disaster Recovery Planning Best Practices 2024

IT Spending Trends in Government Agencies 2024

IT Standards, Training, and Documentation Staffing Ratios

Network Managed Services RadarView™

Manufacturing Digital Services RadarView™

Applied AI Services​ RadarView™

Multisourcing Service Integration (MSI) Services RadarView™

March 2024

Healthcare Payor Digital Services 2024 RadarView™

IT Technology Infrastructure Library (ITIL) Best Practices

Business Continuity Planning Best Practices

Bring Your Own Device Best Practices

Organizational Change Management Adoption and Best Practices

Encryption Adoption and Best Practices

Worldwide IT Spending and Staffing Outlook 2024

Monitoring Software Licenses Adoption and Best Practices

Retail Digital Services RadarView™

Virtual and Augmented Reality Adoption Trends and Customer Experience

Web Operations Outsourcing Trends and Customer Experience

Application Development Outsourcing Trends and Customer Experience

Network Operations Outsourcing Trends and Customer Experience

Supply Chain Management Adoption Trends and Customer Experience

IT Security Staffing Ratios

DevOps Adoption and Best Practices

IT Security Technology Adoption Trends and Customer Experience

Desktop Support Staffing Ratios

IT Quality Assurance Testing Staffing Ratios

Intelligent Automation Services RadarView™

Digital Commerce Services RadarView™

Hybrid Enterprise Cloud Services RadarView™

F&A Business Process Transformation RadarView™

Airlines and Airports Digital Services RadarView™

Life Sciences Digital Services RadarView™

Gulf Cooperation Council (GCC) Digital Services RadarView™

UPCOMING REPORTS

Publication dates may vary, based on changing priorities.

November 2024

Internet of Thing (IoT) Adoption and Customer Experience

IaaS Adoption Trends and Customer Experience

IT Asset Management Adoption and Best Practices

Two-Factor Authentication Adoption and Best Practices

IT Outsourcing Statistics 2024

IT Vendor Governance Adoption and Best Practices

IT Management Best Practices 2024-2025

Enterprise Resource Planning (ERP) Adoption Trends and Customer Experience

E-Commerce Adoption Trends and Customer Experience

Software-Defined Network Adoption and Customer Experience

2023 Worldwide Spending Outlook

CRM Adoption Trends and Customer Satisfaction

Service-Based Cost Accounting Adoption and Best Practices

ERP Adoption Trends and Customer Satisfaction

Mobile App Adoption Trends and Customer Experience

Security Training Adoption and Best Practices

SaaS Adoption Trends and Customer Experience

Low-Code/No Code Adoption Trends and Customer Experience

Consumer Packaged Goods Digital Services RadarView™

ESG Data Analytics Platforms RadarView™

European IT Spending and Staffing Report 2024-2025

HR/HCM Adoption Trends and Customer Experience

Media & Entertainment Digital Services RadarView™

Governance, Risk and Compliance Services​ RadarView™

End-user Computing services RadarView™

Digital CX Services RadarView™

Talent Acquisition Services RadarView™

Artificial Intelligence Adoption Trends and Customer Experience

Database Administration Outsourcing

Security Incident Management Adoption and Best Practices

Data Center Operations Outsourcing

Disaster Recovery Outsourcing

IT Security Compliance Audit Adoption and Best Practices

Robotic Process Automation Adoption Trends and Customer Experience

IT Security Outsourcing

System Implementation/Integration Outsourcing

Cloud HCM Suites RadarView™

High-Tech Digital Services RadarView™

L&A Insurance Digital Services RadarView™

Tech Enabled Sustainability Services RadarView™

Intelligent ITOps Services​ RadarView™

Content Trust & Safety Services RadarView™

Nordics Digital Services RadarView™

December 2024

IT Salary Study 2024

IT Security Technology Adoption Trends and Customer Experience

IT Help Desk Outsourcing

Hybrid Enterprise Cloud Services​  RadarView™

Blockchain Services  RadarView™

Digital Commerce Services RadarView™

SAP S/4HANA Services RadarView™

F&A Business Process Transformation RadarView™

CX Center Business Process Transformation RadarView™

Payroll Business Process Transformation RadarView™

Healthcare Payor Business Process Transformation RadarView™

Oracle Cloud ERP services RadarView™

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