Latest Reports

• Process Transformation for Value-Based, Cost-Efficient, and Coordinated Clinical and Care Management Services

  The healthcare industry is shifting towards a more coordinated and patient-centered approach. The global population is aging, raising the nurse demand and creating a nursing shortage. Due to rising healthcare costs, healthcare payers and providers are seeking ways to manage costs. These factors have led to a surge in demand for clinical and care management services, as evidenced by a 13% revenue increase and a 23% active client growth for clinical and care management service providers from December 2022 to December 2023.

  June, 2024

• Project Managers are Crucial but Finding the Right Balance is Key

  In IT organizations, the role of the IT project manager is critical. New technology adoption, regulatory compliance, outsourcing, remote/hybrid work, and the ever-present mandate to do more with less make it crucial that projects be adequately planned and controlled. Because of this constant need for change, rightsizing the project management staff is an ongoing priority for IT leaders. Luckily, it seems as though IT leaders are getting the idea. This Research Byte provides a summary of our full report on IT project management staffing ratios

  June, 2024

• AR/VR/XR Services: Enabling Faster Innovation Backed by Gen AI

  As the notion of the metaverse captured the imagination of various industries, the AR/VR/XR sector experienced a notable uptick in enterprise attention. Yet, as the initial fervor waned, project progress stagnated, underscoring a desire for more captivating and visually immersive offerings. However, with the advent of spatial computing, strides in multisensory technologies, and the integration of Gen AI, a renewed vigor now permeates the landscape. These advancements make AR/VR/XR more exciting, allowing businesses an opportunity to change how they work using immersive technology. Both demand-side and supply-side trends are covered in Avasant’s AR/VR/XR Services 2024 Market Insights™ and AR/VR/XR Services 2024 RadarView™, respectively.

  June, 2024

• Navigating the Future: A Strategic Approach to Transforming Nonprofit Grants Technology

  Nonprofit organizations play a vital role in addressing the world's most pressing challenges, from humanitarian crises to social justice issues. Due to the increasing number of global conflicts and crises, the scope and scale of nonprofits’ services continues to grow rapidly, with increasing demands for impact, transparency, and accountability from donors, partners, and beneficiaries. They also have to deal with complex and changing requirements, regulations, and reporting standards.

  June, 2024

• TiE Board of Trustees Sets Ambitious Agenda for 2024 and Beyond

  At the recent TiEcon 2024 conference, the TiE Board of Trustees discussed its ambitious short- and long-term goals, including how TiE — the world’s largest nonprofit focused on fostering entrepreneurship through mentorship, networking, education and funding access — can continue to be the North Star for entrepreneurs.

  June, 2024

• Cybersecurity Services: Critical in a Geopolitically Charged Era of Rapid Technological Advancements

  Critical infrastructure is becoming a prime target of both state-sponsored and financially motivated threat actors. In a fragmented and polarized world, nation-state actors present significant threats, leading to industry-specific and supply-chain attacks. The emergence of generative AI further amplifies these risks, as it lowers the entry barrier for cybercriminals. On the other hand, leading service providers are exploring generative AI capabilities to enhance security observability and enable proactive threat detections. Both demand-side and supply-side trends are covered in our Cybersecurity Services 2024 Market Insights™ and Cybersecurity Services 2024 RadarView™, respectively.

  May, 2024

• Data Governance Awareness High but Consistent Enforcement Lags

  While all companies sell products or services, increasingly, the real value of a company rests in its data. As the value increases, so does the need to properly organize and store it and, just as importantly, protect it with good policies and procedures. Data governance policies consist of principles, guidelines, standards, roles, duties, and processes that ensure data quality and security throughout its life cycle. Although many businesses recognize the importance of data governance, they face challenges in consistently implementing best practices to make the most of their data. This Research Byte provides a summary of our full report on data governance best practices.

  May, 2024

• Institutional Challenges to Available Sustainable Solutions

  This report highlights the obstacles to sustainability posed by current top-down institutional frameworks. These structures focus on symptoms rather than root causes, hindering effective ESG goal achievement. A shift to holistic, multidimensional approaches and circular economics is needed. Collaboration across silos and outcome-focused regulatory changes can drive innovation. Existing technological and organizational solutions, if implemented, can significantly improve environmental health and sustainability.

  May, 2024

• Leveraging technology to achieve operational efficiency and enhanced customer experience

  The banking industry has undergone a significant transformation, driven by technological advancements like AI and RPA, economic fluctuations, and rising operational costs. This led to over 16% growth in Banking BPO outsourcing and a 12% increase in active clients from December 2022 to December 2023. The demand for high-value services such as customer analytics, risk, and fraud detection has risen. Geopolitical tensions have also led to a surge in nearshore outsourcing in regions like the Middle East, Africa, and Latin America. Service providers are responding by offering technology-enabled solutions and expanding into new locations.

  May, 2024

• Data Solutions to Fuel Growth for Airports

  Modern airports face challenges such as rising passenger demand, environmental constraints, and security threats. Leveraging data can help overcome these issues, but airports must address data quality, integration, governance, and security. Providers like Microsoft, Google, AWS, and others offer advanced data solutions to enhance decision-making, customer experience, and operational efficiency. These solutions help improve operational efficiency, enhance customer satisfaction, and increase both aeronautical and non-aeronautical revenue. Effective data management is essential for airports to optimize operations and drive growth in the competitive aviation industry.

  May, 2024

• GPT-4o: The Next Frontier of Generative AI

  Since its inception in 2015, OpenAI has led the innovation in large language models, setting new AI standards with its GPT series. However, recent competition from Anthropic, Google, Meta, and Mistral introduced Gen AI models surpassing OpenAI in response speed, multilingual understanding, and multimodal processing. While OpenAI had these capabilities individually, they were scattered across multiple models. The launch of GPT-4o finally unified these features, delivering a comprehensive solution that harnesses the full spectrum of Gen AI capabilities.

  May, 2024

• How to Assess and Improve Supply Chain and Compliance Issues in the Petrochemical Industry

  Big petrochemical companies face many challenges arising across various dimensions such as controls, compliance, and monitoring. Issues vary from inadequate expenditure oversight, lack of performance metrics, absence of a vendor management office (VMO), and ineffective supplier management practices. Other problems are related to contract management and governance and issues related to synchronization and platform disparities.

  May, 2024