Latest Reports

• The Digital Quest: How UK Businesses Can Triumph Over the Digital Skills Shortage

  The UK is facing a critical digital skills shortage that is impeding its growth ambitions and its desire to establish itself as a global innovation hub. The scarcity of skilled professionals, particularly in AI, cybersecurity, and data analysis, is hindering innovation, curbing productivity, and adversely affecting businesses of all sizes.

  April, 2024

• Internet of Things Services: Transforming Industries and Enriching Lives

  In 2023, the Internet of Things (IoT) industry saw an 18% revenue growth, with more projects transitioning to the production stage. Industrial IoT remains at the forefront of IoT service adoption, driven by use cases such as predictive maintenance, asset management, and remote monitoring. This growth is supported by technological progress, including the amalgamation of edge computing with AI, analytics, and 5G for faster decision-making and increased efficiency. Moreover, the progression of digital twin technology is becoming crucial, impacting a range of applications from product development to addressing global issues such as climate change and supply chain disruptions.

  April, 2024

• Unlocking the Power of Zero Cost Transformation: Business Acceleration with Minimal Investment

  Enterprises face the complex challenge of balancing IT investment for growth with maintaining operations amidst global economic uncertainties. The Zero Cost Transformation approach has emerged as a solution, emphasizing repurposing savings from streamlined processes to fund innovation. It involves leveraging cloud solutions and proprietary tools and aligning expenses with business outcomes. Additionally, enterprises should implement the Net Economic Value Added™ (NEVA) approach to assess transformation success, focusing on the impact of innovation on core operations rather than just technology cost reductions. It enables enterprises to navigate economic challenges by prioritizing sustained innovation-led growth over short-term cost efficiencies.

  April, 2024

• Oracle’s Bold Move: Freely Embedding Gen AI in Business Apps

  NEWPORT BEACH, Calif. — Generative AI (Gen AI) is rapidly transforming industries, and Oracle, a major player in the enterprise technology market, is making a bold move. It is offering its base Gen AI capabilities across its suite of business applications, including Fusion Cloud Applications Suite and NetSuite, at no additional cost.

  April, 2024

• Driving Technological Advancements in the Manufacturing Industry

  The manufacturing industry is increasingly adopting smart factory practices for efficiency and driving sustainability by facilitating the transition to circular operations and emissions reduction through partnerships. Manufacturers are prioritizing resilient supply chains with investments in data-driven inventory management and reshoring initiatives. They are using advanced technologies such as generative AI for product design acceleration and are transitioning to experience-based offerings using IoT, AI, and 3D printing to meet evolving customer needs. Additionally, investments in connected solutions and facility modernization highlight their commitment to a safer, more productive work environment. Manufacturing enterprises collaborate with service providers for digital transformation, which requires strong technological expertise and delivery capabilities.

  April, 2024

• Disaster Recovery Requires Consistent Planning

  Not many companies are consistently planning for disaster recovery. And if we have learned anything from the past few years of high-profile outages, it is that the ability to recover information systems and data quickly and effectively after a disaster should be an organizational priority. Failure to consistently plan for disaster can cost organizations time and money during an outage. This Research Byte summarizes our full report on disaster recovery planning as a best practice.

  April, 2024

• The Critical Role of IT Standards, Training, and Documentation in Mitigating Security and Compliance Risks

  IT standards, training, and documentation job functions are crucial for maintaining the seamless operation, compliance, and efficiency of IT systems. Yet some organizations seem to undervalue its importance. With the rapid pace of change within IT environments, establishing processes to effectively track and manage these changes becomes paramount. This Research Byte examines the reasons for the trend and provides a summary of our full report on IT Standards, Training, and Documentation Staffing Ratios.

  April, 2024

• How to Maximize IT and BPO Vendor Relationships with a Sourcing Health Check

  Many organizations rely on IT and BPO vendors to deliver essential services and support their business objectives. However, over time, the alignment between the vendor and the client may erode, leading to suboptimal performance, dissatisfaction, and missed opportunities. To avoid these pitfalls, it is important to periodically conduct a sourcing health check, which is a comprehensive assessment of the current state of the vendor relationship and the contract terms. A sourcing health check can help identify gaps, risks, and areas for improvement, as well as provide actionable recommendations to maximize the value of the sourcing agreement.

  April, 2024

• Network Managed Services: Optimizing Network Operations Effectively

  Enterprises encounter several challenges in managing their network infrastructure, such as scalability issues, security vulnerabilities, and resource limitations. In today’s dynamic digital environment, it is crucial for businesses to overcome these challenges to adapt to evolving demands and remain competitive and resilient. This requires comprehensive assessments, strategic planning, and tailored technology implementation. Furthermore, effective network monitoring, maintenance, and troubleshooting are vital to ensuring seamless operations and minimizing downtime. Additionally, service providers are helping enterprises with proactive security measures, compliance adherence, and efficient resource utilization, empowering enterprises to focus on core objectives while effectively managing network complexities.

  April, 2024

• Retail Digital Services: Elevating Customer Experience Using Emerging Technologies

  Retail enterprises worldwide leverage emerging technologies to provide a personalized and immersive customer experience. They also focus on enhancing profit margins by utilizing AI to improve operational efficiency and venturing into higher-margin businesses such as retail media networks. They are also realizing the significance of social media as a pivotal commerce channel and adopting measures to better connect with their audiences there. Increasing regulatory requirements also compel retailers to integrate sustainability into core business operations.

  March, 2024

• Inadequate Encryption Might Be a Recipe for Disaster

  Each year, hundreds of millions of sensitive personal records are exposed by hackers and cybercriminals. Encryption is an essential security control and part of a company’s security policies and procedures. Yet, despite high practice rates, few IT leaders encrypt their data consistently. This Research Byte summarizes our full report, Encryption Best Practices.

  March, 2024

• The Pace of Change is Accelerating But Change Management is Not Keeping Up

  The pace of change in many companies is increasing as new technologies allow businesses to serve customers faster, better, and cost-effectively. In most industries, therefore, new systems are essential to compete in today’s global economy. However, it is not always as simple as buying a new system and expecting users to adopt it seamlessly. Many new projects fail without the effective use of change management. And some companies still fall behind in formal and consistent practice of change management best practices. This Research Byte provides a summary of our full report on organizational change management best practices.

  March, 2024