Latest Reports

  • Graph Template Outsourcing - Application Development Outsourcing on the Rise

    Application Development Outsourcing on the Rise

    The outsourcing of the application development function grew a noticeable amount in our annual IT Outsourcing Statistics study after a period of slow or no growth. However, this is an outsourcing category that deserves watching, because there are countervailing trends that may result in decreased demand for developers in the near future. This Research Byte summarizes our full report on ERP Adoption Trends and Customer Experience.

    October, 2021

  • ANZ byte featured image - Digital Acceleration Key to Increase Resilience – A/NZ market

    Digital Acceleration Key to Increase Resilience – A/NZ market

    The drive towards digitization due to COVID-19 has changed the nature of IT engagement and outsourcing. It is no different in the case of the Australia and New Zealand (ANZ) market, where clients are facing budget constraints and shorter decision-making windows. Their business strategies are increasingly underpinned by use of multiple digital technologies to cater to changing consumer demand. And, they are responding by consolidating their vendor ecosystems and taking a holistic approach rather than a siloed or individual solution-based view. This article builds on findings from the Wipro Australia and New Zealand Analyst and Advisory Day as well as Avasant Research.

    October, 2021

  • EUISS2021Full - European IT Spending and Staffing Benchmarks 2021/2022: Full Study

    European IT Spending and Staffing Benchmarks 2021/2022: Full Study

    This report is a companion study to our annual IT Spending and Staffing Benchmarks study, which provides a full set of IT budgetary benchmarks and IT staffing metrics by industry sector and organizational size. This companion study for Europe should be used in conjunction with our full study to provide insight into how high-level spending and staffing benchmarks differ for European organizations.

    September, 2021

  • EUISS2021Ch3b - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3B: Midsize Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3B: Midsize Organization Benchmarks

    Chapter 3B provides benchmarks for midsize organizations, across all sectors. Midsize organizations are defined as organizations having IT operational budgets of $5 million to less than $20 million. Despite the fact that this is a European study, we determined organization size in US dollars. This was to ensure an apples-to-apples size comparison between our main study and the European companion study. All metrics in the study are reported in euros.

    September, 2021

  • EUISS2021Ch3a - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3A: Small Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3A: Small Organization Benchmarks

    Chapter 3A provides benchmarks for small organizations, across all sectors in Europe. Small organizations are defined as organizations having IT operational budgets of of of less than $5 million.

    September, 2021

  • Fig1 13ISS2021 - Digital Transformation Drives Rising IT Staff Head Count

    Digital Transformation Drives Rising IT Staff Head Count

    Last year, we reported that a majority of companies planned IT staff head count increases for the first time in years. Then we were hit with a pandemic, global lockdowns, and in some companies, even layoffs. The good news is that much like all of the weddings, celebrations, and vacations that were rescheduled for this year, so is the hiring. In addition, digital transformation is driving a new era in IT staffing growth. This Research Byte is a brief overview of the findings in our IT Spending and Staffing Benchmarks 2021/2022 report.

    July, 2021

  • EUISS2021Ch1 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 1: Executive Summary

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 1: Executive Summary

    This chapter provides an overview of the key findings from the European study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.

    September, 2021

  • EUISS2021Ch3c - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3C: Large Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 3C: Large Organization Benchmarks

    Chapter 3C provides benchmarks for large organizations, across all sectors. Large organizations are defined as organizations having IT operational budgets of more than $20 million. Despite the fact that this is a European study, we determined organization size in US dollars. This was to ensure an apples-to-apples size comparison between our main study and the European companion study. All metrics in the study are reported in euros.

    September, 2021

  • EUISS2021Ch4 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 4: Process Manufacturing

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 4: Process Manufacturing

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, pharmaceuticals, cosmetics, dietary supplements, food and beverage products, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 49 respondents in the sample range in size from a minimum of €90 million to a maximum of above €21 billion in annual revenue.

    September, 2021

  • EUISS2021Ch11 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 11: IT Services and Solutions

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 11: IT Services and Solutions

    Chapter 11 provides IT spending and staffing statistics for the IT services and solutions sector. The category includes software companies, software-as-a-service (SaaS) providers, systems integrators, IT solution providers, business process outsourcing firms, and other providers of technology services and solutions. There are 19 organizations in the sample, ranging in size from around €50 million to about €10 billion in annual revenue.

    September, 2021

  • EUISS2021Ch5 - European IT Spending and Staffing Benchmarks 2021/2022: Chapter 5: Discrete Manufacturing

    European IT Spending and Staffing Benchmarks 2021/2022: Chapter 5: Discrete Manufacturing

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, industrial equipment, telecommunications equipment, aerospace products, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 32 respondents in this sample range in size from a minimum of €74 million to over €70 billion in annual revenue.

    September, 2021

  • Fig1 1 - European IT Departments More Cautious Than American Counterparts

    European IT Departments More Cautious Than American Counterparts

    The best way to describe the European recovery from the COVID-19 pandemic is cautiously optimistic. Maybe with a little extra emphasis on optimistic. But it is nothing quite like the miracle recovery we described a little over a month ago for IT organizations in the US and Canada. Still, it is not all bad. In Europe, we continue to see expected increases in spending on digital transformation, software as a service (SaaS), and cloud, indicating that IT organizations are not holding back on new investments, and they see a clear path toward a digital future. This research byte is a brief description of some of the findings in our European IT Spending and Staffing Benchmarks 2021/2022 study.

    September, 2021