Latest Reports

• Residual Value Forecast November 2025

  Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for  end-user, wholesale, and orderly liquidation values (OLV) prices.

  November, 2025

• Fair Market Value Report November 2025

  The Computer Economics Market Value Reports provide information on the most commonly traded machines and systems at the time the report is published. The values shown are the composites of a range of quotes acquired from sources within the industry deemed reliable, accuracy of the information presented is not guaranteed. Resources are eBay, Insight, NewEgg, CDW, ETB-Tech, Amazon, Savemyserver, TheServerStore, LoadBalancer, NetworkOutlet, Netsyst-Direct, TigerDirect, and others as well as online sales companies and appraisals.

  November, 2025

• AI Governance and Ethical Adoption: A Roadmap for Enterprises

  With over 60% of enterprises integrating generative AI into core operations, the urgency for responsible governance has never been greater. Generative AI is revolutionizing how businesses operate, make decisions, and engage with customers—unlocking new efficiencies, innovations, and competitive advantages. But with this transformation comes risk.

  October, 2025

• Modeling Total Cost of Ownership (TCO) for Virtualized CRM Platforms with Dynamic Usage Pricing

  As enterprises accelerate digital transformation, the cost structures of CRM platforms have become less predictable, challenging procurement leaders to rethink how Total Cost of Ownership (TCO) is modeled. In particular, the variable costs related to AI-enhancements are still in early stages as providers test market acceptance. These platforms not only enhance customer engagement but also enable scalable growth and operational agility. However, the shift toward dynamic, usage-based pricing, where costs fluctuate based on real-time consumption, has disrupted traditional procurement models and introduced new forecasting complexities for CIOs and CFOs.

  October, 2025

• Why Customer Relationship Management (CRM) Contracts Must Be Rewritten for the AI Era

  Enterprise CRM platforms are evolving fast. The risk landscape has shifted dramatically with embedded AI capabilities now driving everything from customer insights to automated communications. Legacy contracts, built for static systems, are no longer fit for purpose. The integration of AI into CRM systems transforms how data is collected, processed, and utilized, creating new challenges related to data privacy, security, intellectual property, and vendor accountability.

  October, 2025

• Life and Annuities Insurance Digital Services 2025 Market Insights™

  The Life and Annuities Insurance Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the L&A insurance industry. The report also highlights key challenges that enterprises face today in this space.

  October, 2025

• Life and Annuities Insurance Digital Services: Empowering Advisors and Policyholders through Digital Platforms

  The life and annuities (L&A) insurance industry is adapting to rising demand for life insurance and annuity products by accelerating digital transformation. Insurers are introducing tools to empower advisors, enhance engagement, and deliver personalized experiences. To meet evolving expectations, firms are embedding retirement planning and holistic financial wellness features into digital platforms. While digital maturity varies globally, insurers are modernizing systems, consolidating vendors, and leveraging AI-driven capabilities to strengthen underwriting and advisory processes. At the same time, L&A insurers are forging strategic partnerships with service providers to fast-track digital transformation, ensuring innovation and customer-centricity remain central to growth strategies.

  October, 2025

• Life and Annuities Insurance Digital Services 2025 RadarView™

  The Life and Annuities Insurance Digital Services 2025 RadarView™ can help enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 101-page report also highlights top supply-side trends in the L&A insurance digital services space and Avasant’s viewpoint.

  October, 2025

• Healthcare Provider Digital Services 2025 Market Insights™

  The Healthcare Provider Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the healthcare provider space. The report also highlights key challenges that enterprises face today.

  October, 2025

• Driving Healthcare Provider Success through Digital Health Solutions

  Healthcare providers face growing challenges, including workforce shortages, clinician burnout, and shrinking margins, which strain operational efficiency and patient care coordination. The need for seamless data exchange across systems and regulatory compliance compounds these pressures. To overcome these issues, providers are accelerating their digital transformation through the use of AI, predictive analytics, and intelligent automation to streamline workflows, manage denials, and enhance financial resilience. Adoption of Fast Healthcare Interoperability Resources (FHIR)-based APIs, remote monitoring, and telehealth expands access to care and enables proactive health management beyond traditional settings. At the same time, healthcare global competency centers (GCCs) are evolving into innovation hubs focused on AI, data interoperability, and digital maturity, driving sustainable growth and innovation. Providers are also strengthening their cybersecurity and consent management systems to protect patient data while ensuring control, compliance, and trust in an increasingly digital healthcare environment. Both demand-side and supply-side trends are covered in our Healthcare Provider Digital Services 2025 Market Insights™ and Healthcare Provider Digital Services 2025 RadarView™, respectively.

  October, 2025

• Navigating the Divestiture Process: From Strategy to Execution

  In today’s volatile market, over 70% of Fortune 500 companies are actively reshaping their portfolios through divestitures. While the rewards are high, the risks are real. At Avasant, we help organizations turn complexity into clarity—transforming divestiture into a strategic growth engine.

  October, 2025

• Business Process Services Pricing and Solution Trends: H1 2025

  In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.

  October, 2025