Latest Reports

• Digital Workplace Services 2025 RadarView™

  The Digital Workplace Services 2025 Market Insights™ assists organizations in identifying strategic partners for workplace modernization by offering detailed capabilities for service providers. It provides a 360-degree view of key digital workplace service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 76-page report highlights top supply-side trends in the digital workplace services space and Avasant’s viewpoint on them.

  November, 2025

• AI-Enabled CRM: Redefining ESG and Strategic Sourcing Resilience in Procurement

  As procurement leaders face rising Environmental, Social, and Governance (ESG) mandates and supply chain volatility, over 60% of enterprises now prioritize AI in sourcing strategies. CRM platforms like HubSpot’s Breeze ecosystem are evolving into strategic sourcing engines, delivering real-time intelligence, automated compliance workflows, and embedded ESG oversight. These capabilities illustrate how AI-enabled CRMs are being applied to procurement, equipping teams with enhanced supplier visibility and data-driven decision-making. While HubSpot’s Breeze ecosystem exemplifies this evolution, other CRM platforms including Salesforce, Microsoft Dynamics 365, and Zoho CRM, are also expanding into procurement intelligence, offering similar AI-driven capabilities that support supplier visibility and strategic decision-making.

  November, 2025

• Ambient AI Scribes: Streamlining Clinical Documentation for Operational Efficiency

  The integration of advanced technologies such as digital scribing and ambient AI scribes is transforming clinical documentation in healthcare. These AI-driven tools use natural language processing and machine learning to capture and transcribe patient-provider interactions in real time, generating structured notes for EHRs with minimal clinician input. By automating documentation, they alleviate one of healthcare’s most pressing challenges—clinician burnout caused by excessive EHR tasks that typically consume up to 60% of a physician’s workday .

  November, 2025

• Canada Digital Services 2025–2026 Market Insights™

  The Canada Digital Services 2025–2026 Market Insights™ helps organizations identify key demand-side trends that are expected to have a lasting impact on digital projects in Canada. The report also highlights key challenges that enterprises face today.

  November, 2025

• Canada Digital Services: Accelerating Transformation, Strengthening Sustainability, and Driving Innovation

  Canada’s digital services landscape is evolving rapidly as enterprises embrace AI, cybersecurity transformation, and cloud-first strategies to boost productivity and resilience. With increasing focus on upskilling to bridge the digital talent gap and partnerships with startups to deliver personalized experiences, Canadian firms are positioning themselves for sustained innovation. Additionally, strong government support for clean technologies and ESG-driven growth underscores Canada’s commitment to building a secure, sustainable, and digitally empowered economy.

  November, 2025

• Canada Digital Services 2025–2026 RadarView™

  The Canada Digital Services 2025–2026 RadarView™ can help enterprises based in Canada craft a robust strategy based on regional outlook, best practices, and digital transformation. The report can also help them identify the right partners and service providers to accelerate their digital transformation. The 88-page report also highlights top market trends in Canada and Avasant’s viewpoint on them.

  November, 2025

• Residual Value Forecast November 2025

  Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for  end-user, wholesale, and orderly liquidation values (OLV) prices.

  November, 2025

• Fair Market Value Report November 2025

  The Computer Economics Market Value Reports provide information on the most commonly traded machines and systems at the time the report is published. The values shown are the composites of a range of quotes acquired from sources within the industry deemed reliable, accuracy of the information presented is not guaranteed. Resources are eBay, Insight, NewEgg, CDW, ETB-Tech, Amazon, Savemyserver, TheServerStore, LoadBalancer, NetworkOutlet, Netsyst-Direct, TigerDirect, and others as well as online sales companies and appraisals.

  November, 2025

• AI Governance and Ethical Adoption: A Roadmap for Enterprises

  With over 60% of enterprises integrating generative AI into core operations, the urgency for responsible governance has never been greater. Generative AI is revolutionizing how businesses operate, make decisions, and engage with customers—unlocking new efficiencies, innovations, and competitive advantages. But with this transformation comes risk.

  October, 2025

• Modeling Total Cost of Ownership (TCO) for Virtualized CRM Platforms with Dynamic Usage Pricing

  As enterprises accelerate digital transformation, the cost structures of CRM platforms have become less predictable, challenging procurement leaders to rethink how Total Cost of Ownership (TCO) is modeled. In particular, the variable costs related to AI-enhancements are still in early stages as providers test market acceptance. These platforms not only enhance customer engagement but also enable scalable growth and operational agility. However, the shift toward dynamic, usage-based pricing, where costs fluctuate based on real-time consumption, has disrupted traditional procurement models and introduced new forecasting complexities for CIOs and CFOs.

  October, 2025

• Why Customer Relationship Management (CRM) Contracts Must Be Rewritten for the AI Era

  Enterprise CRM platforms are evolving fast. The risk landscape has shifted dramatically with embedded AI capabilities now driving everything from customer insights to automated communications. Legacy contracts, built for static systems, are no longer fit for purpose. The integration of AI into CRM systems transforms how data is collected, processed, and utilized, creating new challenges related to data privacy, security, intellectual property, and vendor accountability.

  October, 2025

• Life and Annuities Insurance Digital Services 2025 Market Insights™

  The Life and Annuities Insurance Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the L&A insurance industry. The report also highlights key challenges that enterprises face today in this space.

  October, 2025