Latest Reports

• Navigating the Early Stages of Synchronous AI Agents

  It has been nearly two years since generative AI (Gen AI) became democratized, enabling anyone—not just IT developers or data scientists—to interact with AI through simple natural language interfaces. But now, the question is, what if we could eliminate the need for these tech intermediaries and design AI systems that autonomously execute complex process workflows? This is where the industry is headed.

  October, 2024

• OpenAI-Microsoft Rift: Implications for Enterprises to Navigate the AI Landscape

  The partnership between OpenAI and Microsoft has been one of the most influential collaborations in the AI space. What started in July 2019 as a strategic collaboration, aimed at fostering AI innovation, has evolved dramatically over the past five years. The relationship has culminated in a rather tumultuous last 12 months that reflects the changing dynamics of the fast-evolving AI industry. This research byte outlines the key milestones of the OpenAI-Microsoft partnership, the driving factors behind their close cooperation, and recent developments that can impact the future of this partnership. It also offers recommendations to enterprises, helping them make informed decisions about technology selection, in light of significant future AI investments as alliances and technologies continue to rapidly evolve.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 29: IT Services and Consulting Subsector Benchmarks

  Chapter 29 provides IT spending and staffing statistics for the IT services and consulting sector. This category includes systems integrators, IT solutions providers, business process outsourcing firms, managed services companies, IT consultants, and other providers of IT services and solutions. There are 18 organizations in the sample, ranging in size from around €50 million to over €25 billion in annual revenue.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 28: Technical Services Subsector Benchmarks

  Chapter 28 provides benchmarks for technical services organizations. The 17 respondents in the sample range in size from a minimum of about €50 million to about €70 billion in annual revenue. This subsector includes firms that provide technical services, such as engineering, architectural, scientific, research, and other services.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 27: Professional Services Subsector Benchmarks

  Chapter 27 provides benchmarks for professional services organizations. The 29 respondents in the sample range in size from a minimum of about €50 million to about €20 billion in annual revenue. This subsector includes firms that provide professional services, including legal, accounting, financial advice, consulting, marketing, and other services.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 26: Hospitals Subsector Benchmarks

  Chapter 26 provides benchmarks for hospitals. The 15 respondents in this subsector range in size from €50 million to around €15 billion in annual revenue. This category includes community hospitals, university hospitals, nonprofit hospitals, health clinics, healthcare systems, and regional healthcare providers.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 25: Utilities Subsector Benchmarks

  Chapter 25 provides benchmarks for utility companies. The 27 respondents in this subsector range in size from over €85 million to around €100 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, water and power utilities, and telecommunications service providers.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 24: Online Retail Subsector Benchmarks

  Chapter 24 provides benchmarks for online retailers. This subsector includes online retailers of clothing, home furnishings, dietary supplements and health products, agricultural products, pharmaceuticals, sports equipment, and other products. The 16 respondents in this sample have annual revenues ranging from about €100 million to over €25 billion.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 23: Brick-and-Mortar Retail Subsector Benchmarks

  Chapter 23 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 32 respondents in this sample have annual revenues ranging from about €50 million to over €35 billion.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 22: Commercial Banking Subsector Benchmarks

  Chapter 22 provides benchmarks for commercial banks. This subsector includes credit unions and community, regional, international, and national banks. The 18 respondents in this sample have annual revenues ranging from a minimum of about €50 million to over €40 billion.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 21: Industrial and Automotive Subsector Benchmarks

  Chapter 21 provides benchmarks for industrial and automotive manufacturers. The 26 respondents in this subsector make auto parts, material handling equipment, engines, machinery, vehicles, and similar durable goods. The manufacturers in the sample range in size from about €50 million to over €200 billion in annual revenue.

  October, 2024

• European IT Spending and Staffing Benchmarks 2024/2025: Chapter 20: Chemicals Subsector Benchmarks

  Chapter 20 provides benchmarks for chemical manufacturers. Chemical manufacturers are, by definition, process manufacturers that produce chemical products. This subsector includes manufacturers of chemicals, petrochemicals, and other chemical products. The 14 respondents in the sample range in size from a minimum of about €50 million to around €35 billion in annual revenue.

  October, 2024