Latest Reports

Internet of Things Adoption Trends and Customer Experience 2024

The Internet of Things (IoT) is still a maturing technology that promises benefits such as lower labor costs, better tracking of assets, improved business processes, and efficient energy management. Indeed, IoT seems like a no-brainer technology for most companies to invest in, and from a consumer point of view, it seems they have. By now, just about every product in the home is “smart” and enabled with some remote access and app connection. IoT is beginning to see significant growth compared to its previous benchmarks. However, when it comes to enterprise usage, IoT lags behind most of the other technologies in our Technology Trends study in terms of new investment.

January, 2025

E-commerce Sees Innovation Through Emerging Technologies

E-commerce adoption numbers are more difficult to interpret than other technologies in our Tech Trends reports. Some sectors, such as healthcare and manufacturing, may have fewer e-commerce needs than sectors like retail. As such, adoption and investment numbers have seemed low. This Research Byte provides a summary of our full report on e-commerce adoption trends and customer experience.

January, 2025

E-commerce Adoption Trends and Customer Experience 2024

E-commerce adoption numbers are more difficult to interpret than some other technologies in our Tech Trends reports. Some sectors, such as healthcare and manufacturing, may have fewer e-commerce needs than sectors like retail. As such, adoption and investment numbers have seemed low. Even among sectors that are quicker to adopt e-commerce, there is a divide.

January, 2025

IaaS Adoption Surges, Investment Moderates as Organizations Focus on Optimization

Infrastructure as a Service (IaaS) continues to be a cornerstone of efficient operations. Our latest research reveals an uptick in IaaS adoption. This surge is driven by the increasing demand for scalable, flexible, and cost-effective IT solutions. Our data suggests that the adoption rate is high when compared to other technologies in the study. However, the investment rate is moderate.

January, 2025

IaaS Tech Trends and Customer Experience 2024

Infrastructure as a Service (IaaS) continues to be a cornerstone of efficient operations. Our latest research reveals an uptick in IaaS adoption, with 72% of organizations now leveraging this technology. This surge is driven by the increasing demand for scalable, flexible, and cost-effective IT solutions.

January, 2025

A New Era of AI: From Hidden Tool to Consumer Staple

Artificial intelligence (AI) adoption has been traditionally difficult to track, as AI was mostly embedded in software. As such, end users did not typically perceive it as AI as much as a function of the product. However, a recent round of consumerization of AI tools has changed the landscape and use of AI in the enterprise. This Research Byte summarizes our full report on AI technology trends.

January, 2025

AI Adoption Trends and Customer Experience 2024

Artificial intelligence (AI) adoption has been traditionally difficult to track, as AI was mostly embedded in software. As such, end users did not typically perceive it as AI as much as a function of the product. However, a recent round of consumerization of AI tools has changed the landscape and use of AI in the enterprise. AI’s ability to automate complex tasks and produce high-quality content efficiently has popularized these tools, but when it comes to enterprise adoption, the use of the technology is still in its infancy.

January, 2025

Payroll Business Process Transformation 2024–2025 Market Insights™

The Payroll Business Process Transformation 2024–2025 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any payroll transformation project. The report also highlights the evolution of the payroll function and emerging priorities of payroll professionals.

January, 2025

Transforming Payroll for Enhanced Compliance, Efficiency, and Employee Experience

The payroll services industry has evolved significantly with AI, ML, and automation, driving accuracy, compliance, and predictive analytics. Cloud-based solutions have gained prominence, offering scalability, security, and real-time access, meeting the needs of enterprises globally. The continuation of remote and hybrid work has increased demand for global payroll systems that seamlessly integrate localized compliance with cross-border workforce management. Employee satisfaction is a key focus, with self-service portals and mobile access enhancing engagement and transparency. These advancements foster smarter, agile, and employee-centric payroll systems, driving efficiency, cost savings, and compliance. These developments fuel the demand for payroll services that enable enterprises to achieve operational efficiency, cost savings, and regulatory compliance, evidenced by about 18% growth in service providers’ revenue.

January, 2025

Payroll Business Process Transformation 2024–2025 RadarView™

The Payroll Business Process Transformation 2024–2025 RadarView™ assists organizations in identifying strategic partners for payroll business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key payroll business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting helping enterprises in identifyingidentify the right services service partner. The 675-page report highlights top supply-side trends in the payroll space and Avasant’s viewpoint on them.

January, 2025
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