Latest Reports

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 34: Technical Services Subsector Benchmarks

  Chapter 34 provides benchmarks for technical services organizations. The 25 respondents in the sample range in size from a minimum of about $50 million to about $3 billion in annual revenue. The sector includes firms that provide technical services, such as engineering, architectural, scientific, research, and other services.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 33: Professional Services Subsector Benchmarks

  Chapter 33 provides benchmarks for professional services organizations. The 20 respondents in the sample range in size from a minimum of about $50 million to about $2 billion in annual revenue. The sector includes firms that provide professional services, including legal, accounting, financial advice, consulting, marketing, and other services.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 32: Hospitals Subsector Benchmarks

  Chapter 32 provides benchmarks for hospitals. The 34 respondents in this subsector range in size from $50 million to around $8 billion in annual revenue. This category includes community hospitals, university hospitals, nonprofit hospitals, health clinics, healthcare systems, and regional healthcare providers.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 31: Utilities Subsector Benchmarks

  Chapter 31 provides benchmarks for utilities. The 20 respondents in this subsector range in size from $85 million to $100 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, water and power utilities, and telecommunications service providers.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 30: Healthcare Payors Subsector Benchmarks

  Chapter 30 provides benchmarks for health insurance companies. The firms in this sector include companies that sell medical and dental insurance along with healthcare providers that also offer health insurance plans and function as healthcare payors. The 15 respondents in this sector range in size from a minimum of $100 million to over $100 billion in annual revenue.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 29: Online Retail Subsector Benchmarks

  Chapter 29 provides benchmarks for online retailers. This subsector includes clothing retailers, home furnishing retailers, dietary supplements and health products retailers, agricultural retailers, pharmaceutical retailers, educational products retailers, sports equipment retailers, and other online retailers. The 20 respondents in this sample have annual revenue ranging from about $100 million to over $100 billion.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 28: Brick-and-Mortar Retail Subsector Benchmarks

  Chapter 28 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 26 respondents in this sample have annual revenue ranging from about $95 million to over $100 billion.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 27: Commercial Banking Subsector Benchmarks

  Chapter 27 provides benchmarks for commercial banks. This subsector includes credit unions and community, regional, international, and national banks. The 20 respondents in this sample have annual revenue ranging from a minimum of about $50 million to over $40 billion.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 26: Industrial and Automotive Subsector Benchmarks

  Chapter 26 provides benchmarks for industrial and automotive manufacturers. The 32 respondents in this subsector make auto parts, material handling equipment, engines, machinery, vehicles, and similar durable goods. The manufacturers in the sample range in size from about $50 million to over $100 billion in annual revenue.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 25: Aerospace and Defense Subsector Benchmarks

  Chapter 25 provides benchmarks for aerospace and defense companies. The category includes airplane and aerospace manufacturers, makers of weapons systems, aerospace and defense research, and other defense companies. The 17 respondents in this sample range in size from a minimum of about $50 million to around $20 billion in revenue.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 24: Chemicals Subsector Benchmarks

  Chapter 24 provides benchmarks for chemicals manufacturers. Chemicals manufacturers are by definition process manufacturers that produce chemical products. The sector includes manufacturers of chemicals, petrochemicals, and other chemical products. The 18 respondents in the sample range in size from a minimum of about $50 million to around $45 billion in annual revenue.

  July, 2023

• IT Spending and Staffing Benchmarks 2023/2024: Chapter 23: Food and Beverage Subsector Benchmarks

  Chapter 23 provides benchmarks for food and beverage manufacturers. The 31 respondents in the sample range in size from about $65 million to $40 billion in annual revenue. Food and beverage companies produce beverages, snack foods, meat products, seafood products, dairy products, dietary supplements, and other consumable food products. Some are suppliers to other food manufacturers or to the food service industry, while many also distribute consumer products to retailers or direct to consumers. This subsector does not include retailers of food and beverages, such as restaurants, unless they also manufacture their own food and beverage products.

  July, 2023