Latest Reports

  • ISS Chapter 22 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 22: Life Sciences Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 22: Life Sciences Subsector Benchmarks

    Chapter 22 provides benchmarks for life sciences organizations. The category includes pharmaceutical makers, biotechnology product companies, and medical device manufacturers. The 16 respondents in this sample range in size from a minimum of about $50 million to over $40 billion in revenue.

    July, 2023

  • ISS Chapter 21 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 21: High-Tech Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 21: High-Tech Subsector Benchmarks

    Chapter 21 provides benchmarks for high-tech companies. The category includes computer products manufacturers, telecommunications equipment manufacturers, semiconductor manufacturers, aerospace and defense manufacturers, pharmaceutical makers, biotechnology product makers, software developers, software-as-a-service providers, and other high-tech companies. The 26 respondents in this sample range in size from a minimum of about $50 million to over $30 billion in revenue.

  • ISS Chapter 20 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 20: Media and Information Services Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 20: Media and Information Services Sector Benchmarks

    Chapter 20 provides benchmarks for the media and information services sector. The sector includes publishing, broadcasting, entertainment, and digital media organizations, as well as other media and information services companies. The 14 respondents in the sample have annual revenues ranging in size from about $50 million to around $50 billion.

    July, 2023

  • ISS Chapter 19 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 19: Commercial Real Estate Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 19: Commercial Real Estate Sector Benchmarks

    Chapter 19 provides benchmarks for commercial real estate organizations. The 36 respondents in the sample range in size from about $50 million to over $4 billion in annual revenue. The sector includes retail, office, industrial, multifamily, and other property management companies, commercial real estate developers, real estate investment firms, and real estate brokers, consultants, and advisors.

    July, 2023

  • ISS Chapter 18 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 18: Education Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 18: Education Sector Benchmarks

    Chapter 18 provides benchmarks for the education sector. The sector includes public and private colleges and universities, business and medical schools, for-profit educational institutions, school districts, and foundations. The 28 respondents in the sample have annual revenues ranging in size from a minimum of about $50 million to around $8 billion.

    July, 2023

  • ISS Chapter 17 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 17: Nonprofits and Charitable Organizations Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 17: Nonprofits and Charitable Organizations Sector Benchmarks

    Chapter 17 provides benchmarks for nonprofits and charitable organizations. The sector includes local and national charity organizations, conservation groups, youth development organizations, organizing bodies, and other nonprofit organizations. We do not include organizations where the nonprofit status only reflects the entity type, such as nonprofit hospitals, where for all intents and purposes they operate from an IT perspective in a way that is not significantly different from for-profit hospitals. The 24 respondents in the sample range in size from a minimum of about $50 million to $700 million in annual revenue.

    July, 2023

  • ISS Chapter 16 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 16: Government Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 16: Government Sector Benchmarks

    Chapter 16 provides benchmarks for government organizations. The 36 respondents in the sample range in size from about $44 million to $40 billion in annual revenue. The category includes city and county governments, federal and state agencies, law enforcement agencies, organizations that provide IT services to government agencies, and other government organizations.

    July, 2023

  • ISS Chapter 15 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 15: IT Services and Solutions Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 15: IT Services and Solutions Sector Benchmarks

    Chapter 15 provides IT spending and staffing statistics for the IT services and solutions sector. The category includes software companies, software-as-a-service providers, systems integrators, IT solution providers, business process outsourcing firms, and other providers of IT services and solutions. There are 46 organizations in the sample, ranging in size from around $50 million to over $50 billion in annual revenue.

    July, 2023

  • ISS Chapter 14 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 14: Construction and Trade Services Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 14: Construction and Trade Services Sector Benchmarks

    Chapter 14 provides benchmarks for construction and trade services companies. The 30 respondents in the sample range in size from about $60 million to over $28 billion in annual revenue. The category includes engineering and construction companies, commercial, residential, and industrial construction contractors, specialty contractors, oil field services firms, firms that provide mining services, environmental services firms, and other construction and trade services firms.

    July, 2023

  • ISS Chapter 13 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 13: Transportation and Logistics Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 13: Transportation and Logistics Sector Benchmarks

    Chapter 13 provides benchmarks for the transportation and logistics sector. The 21 respondents in this sample range in size from a minimum of $55 million to over $40 billion. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector also includes logistics companies that transport goods and transportation companies as well as regional transportation authorities that move people.

    July, 2023

  • ISS Chapter 12 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 12: Professional and Technical Services Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 12: Professional and Technical Services Sector Benchmarks

    Chapter 12 provides benchmarks for professional and technical services organizations. The 48 respondents in the sample range in size from a minimum of about $50 million to about $40 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, and other services.

    July, 2023

  • ISS Chapter 11 scaled - IT Spending and Staffing Benchmarks 2023/2024: Chapter 11: Healthcare Services Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 11: Healthcare Services Sector Benchmarks

    Chapter 11 provides benchmarks for healthcare services companies. The 48 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about $50 million to $10 billion in annual revenue.

    July, 2023