Latest Reports

• Interoperable Data — the Key to Unlocking the Future of Healthcare

  The United States’ healthcare ecosystem — as well as the global healthcare ecosystem — has a data sharing problem. Why? Because data is dispersed across different entities. With claims data held by payors and clinical data held by providers, obtaining a holistic view of patients and their healthcare needs is nearly impossible. The National Academy of Medicine has questioned how the inability to access real-time data can be considered completely normal in the siloed world of healthcare data, yet is frowned upon in other high-risk industries, like aviation. Their concern closely aligns with the theme of a discussion held at the recent Empowering Beyond Summit 2024 (EBS), where the urgent need for data interoperability to address the siloed nature of healthcare data was highlighted.

  August, 2024

• Digital Supply Chain Passports: Runway for Product Traceability

  As technology continues to evolve, the potential applications and benefits of digital supply chain passports will only expand, making them an indispensable tool for businesses navigating today’s complex global marketplace. The integration of advanced technologies such as AI, IoT, and blockchain will further enhance the capabilities of these passports, enabling real-time monitoring, predictive analytics, and secure data sharing. This evolution will allow businesses to operate more efficiently, respond swiftly to market changes, and comply with emerging regulatory requirements. Ultimately, digital supply chain passports will play a crucial role in shaping the future of supply chain management, driving innovation, sustainability, and competitive advantage.

  August, 2024

• Economic Booms and Business Growth: Balancing Opportunity and Risk

  Boom times demand a startup mentality. Companies must innovate aggressively while maintaining control to thrive in intense competition. As markets surge and competition intensifies, executives must adopt an entrepreneurial mindset of risk-taking and adaptability to accelerate innovation. At Avasant's recent 2024 Empowering Beyond Summit, Richie Etwaru, Chief AI Officer at Morbeus, emphasized the importance of this mindset. By embracing innovation and maintaining robust internal controls, companies can maximize benefits such as increased employment, higher revenues, and enhanced competitiveness. While challenging, this can lead to long-term sustainability and market leadership in dynamic economic environments. Successfully navigating these boom periods requires a strategic approach that balances seizing opportunities while mitigating risks.

  August, 2024

• Avoid the Click: Building a Cyber Resilient Culture to Navigate New Age Threats

  The recent AT&T data breach sent shockwaves through the telecommunications and entertainment industries, highlighting critical vulnerabilities in cybersecurity protocols. This breach, which exposed sensitive customer information, underscores the urgent need for robust cybersecurity measures and heightened employee awareness within these sectors. It also brings to the forefront the concept of cyber resiliency—an organization's ability to withstand, recover from, and adapt to cyber threats.

  August, 2024

• Telecom Digital Services: Creating New Revenue Streams Using Emerging Technologies

  Telecom enterprises worldwide are leveraging emerging technologies to enhance customer experience and unlock operational efficiency in business processes. They are investing in 5G and edge computing to achieve higher connectivity speeds for new-age use cases such as remote patient monitoring and autonomous vehicles. Telcos are also doubling down on cybersecurity measures to comply with stringent regulations for customer data security. Lastly, they are evaluating the efficacy of generative AI for optimizing horizontal and vertical business processes.

  August, 2024

• Monetizing Service Provider Platforms: Holy Grail or a Case of Chasing a Chimera

  It has been nearly two decades since I first started observing the technology industry as a bright-eyed and bushy-tailed young analyst. The one thing that has stayed constant in these years has been the service providers’ quest to bring nonlinearity to their revenues. Providers understand that hiring young engineers and staffing them on repeatable client projects quickly can be profitable, but costs are increasing and margins are shrinking. At that time, nonlinear revenue streams, which keep the costs stable even as revenue grows rapidly, will protect the operating margin of the provider and enable it to move to a new trajectory, as highlighted three years ago in our research byte - Leading with Products: The Next Stage in the Evolution of IT Service Providers. The holy grail for this nonlinearity has always been having a set of licensed software products. Leaders in service provider firms have looked on wistfully as product companies deliver stellar results quarter over quarter with exceptional margins. They then go on the quest to see how they can also build some product/platform revenue streams.

  August, 2024

• The Importance of Being Data-Driven in Implementing an IT VMO within the Public Utilities Sector

  Imagine a city where electricity never falters, water flows reliably, and communications are seamless. Behind these essential services lies a complex web of vendors—ensuring everything runs smoothly yet managing these crucial partnerships is no small feat. Public utilities face a daunting task: maintaining the reliability of their extensive vendor networks. In an era demanding uninterrupted service and stringent oversight, the stakes couldn't be higher. This is where an information technology vendor management office (IT VMO) emerges as a game-changer. Strategically centralized, the IT VMO orchestrates every facet of vendor interaction, from contract initiation, execution, and implementation to ongoing steady state management By capitalizing on data-driven methods, the IT VMO revolutionizes vendor management. Cutting-edge analytics and real-time insights elevate performance tracking and streamline contract oversight, propelling utilities toward operational excellence.

  July, 2024

• Unleashing the Potential of Your Technology Training Investment: 5 Strategies for a Seamless Implementation

  Investing in cutting-edge technology is only half the battle. Without proper training, even the most advanced solutions can fall short of their potential. Implementing new technology affects an organization’s people, culture, and workflows. To maximize these investments, developing effective training programs is crucial. Tailored training based on roles and responsibilities builds confidence and reduces resistance to change. This leads to several key benefits such as enhanced user competence and confidence, optimal technology utilization, reduced errors and downtime, and high user adoption. These benefits translate to cost savings, higher return on investment, improved employee satisfaction and retention, and better compliance and security, reducing legal risks. Understanding these critical benefits sets the foundation for maximizing technology investments.

  July, 2024

• Transforming the Future of Organizations: Insights from Industry Leaders on Digital Operating Models

  The current tech landscape is characterized by surging technologies such as artificial intelligence, machine learning, cloud computing, and the Internet of Things. But though technological advancements and digital operating models promise significant benefits, challenges exist. These obstacles affect organizations' efforts in achieving true agility and digital transformation. How then can businesses effectively navigate them to achieve their desired outcomes? This article delves into the key points from a panel discussion at Avasant’s recent Empowering Beyond Summit (EBS) 2024.

  July, 2024

• The Key to Navigating the Tides of Disruptive Technologies

  Navigating the intersection of sustainable growth and disruptive technology is a critical challenge for modern businesses. At Avasant’s Empowering Beyond Summit (EBS), industry leaders Cynthia McKenzie, Tembi (Sibanda) Hommes, and Anish Sethi, moderated by Chitra Rajeshwari, explored strategies to balance innovation with sustainability. They discussed aligning operations with the UN's Sustainable Development Goals, ensuring global equity in technology access, and maintaining ethical standards. As McKenzie noted, the key is to harness technology to meet business goals without compromising ethical, social, and environmental responsibilities.

  July, 2024

• Developing Vendor Management into a Mature Organization

  A vendor management organization (VMO) is a function that oversees and coordinates all aspects of vendor management, such as contract negotiation, financial management, relationship management, risk mitigation, performance monitoring, and collaboration. A VMO can provide significant benefits to an organization, such as cost savings, improved vendor performance and innovation, enhanced compliance and risk management, and better alignment of vendor strategy with business objectives.

  July, 2024

• Navigating Change in Consensus-Oriented Sectors: A Humanitarian Organization’s Journey to AMS Transformation

  In the realm of humanitarian work, consensus is not just a principle; it is a practice that underpins every strategic decision. This report presents a case study of a global humanitarian organization's journey through a transformative awards management system project, highlighting the pivotal role of change management in achieving consensus across a diverse array of stakeholders.

  July, 2024