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  • ISS 2024 Product Image Chp 26 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 26: Industrial and Automotive

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 26: Industrial and Automotive

    Chapter 26 provides benchmarks for industrial and automotive manufacturers. The 45 respondents in this subsector make auto parts, material handling equipment, engines, machinery, vehicles, and similar durable goods. The manufacturers in the sample range in size from about $50 million to over $200 billion in annual revenue.

    September, 2024

  • Product Image Shockworks 450x450 - Shokworks' Blockchain Breakthroughs

    Shokworks’ Blockchain Breakthroughs

    Companies are faced with a multitude of technologies to invest in from AI, blockchain, data analytics, automation, and more. But seeing past the technology and understanding how to deploy it to get real-world business results is key. When engaging a provider to help, this becomes doubly important. There are many companies that dabble in blockchain, but few know how to get the best results. One of these is Shokworks Inc., a Dallas-based company that is pioneering creative, viable solutions that span industries, from sports to education to entertainment and more.

    October, 2024

  • Trend in Server Support Product image - Server Support Staffing Ratios 2023

    Server Support Staffing Ratios 2023

    The demand for server support administrators has been on a downward trend for a decade. Virtualization, automation, DevOps, and the cloud have made IT infrastructure easier to administer. As a result, the IT infrastructure support burden is lessening, although there are factors also working in the other direction. We examine those factors in this new report, part of our IT staffing series.

    April, 2023

  • Product image for ISS Euro 01 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 1: Executive Summary

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 1: Executive Summary

    This chapter provides an overview of the key findings from the European study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.

    September, 2023

  • RB Product Image for CE 450x450 - Best Practices for Benchmarking Your IT Budget Ratios

    Best Practices for Benchmarking Your IT Budget Ratios

    Benchmarking is a popular way for IT executives to justify their IT budgets and better focus their efforts to achieve a state of continuous improvement. Whether it is to compare their IT spending levels with industry peers, defend current spending levels, justify new spending requests, or identify opportunities for cost improvement, benchmarking is the best way to objectively measure an organization’s IT budget against industry standards.

    December, 2023

  • Trending in IT Quality Assurance 450x450 - IT Quality Assurance and Testing Staffing Ratios 2024

    IT Quality Assurance and Testing Staffing Ratios 2024

    IT quality assurance and testing has always been a vital role in IT organizations. However, the role of quality assurance as a discrete job position has changed significantly. In 2023, the percentage of quality assurance and testing staff as a percentage of the total IT staff dropped to 3.6% from 4.2% in 2022.

    February, 2024

  • 2024 IT Spending Trends In Education Sector Figure 2 450x450 - IT Spending Trends in the Education Sector 2024

    IT Spending Trends in the Education Sector 2024

    The education sector faces many complex and interrelated socio-economic, political, and technological challenges. But the sector is crucial in shaping the future of society, requiring creative solutions to address these multifaceted problems. This report analyzes the unique IT characteristics of the education sector with its various subsectors. We conclude with the outlook for increased IT spending and staffing in the education sector in the coming years.

    May, 2024

  • Security Tower as a Percentage 450x450 - IT Security, Cybersecurity, and Compliance Spending Benchmarks 2024

    IT Security, Cybersecurity, and Compliance Spending Benchmarks 2024

    We live in an era where we are surrounded by devices that connect us to enterprise data and allow us to do our jobs from anywhere. However, connected devices are vulnerable, so it is not surprising that cybersecurity attacks are increasing as the number and type of such devices increase. Daily, organizations are subjected to phishing emails, social engineering, malware, ransomware, trojans, viruses, and worms. And new attack vectors are constantly emerging. This creates an expensive and constantly shifting security landscape.

    June, 2024

  • ISS 2024 Product Image Chp 06 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 6: Banking and Finance

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 6: Banking and Finance

    Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 48 respondents in this sector range in size from a minimum of about $50 million to over $75 billion in annual sales.

    September, 2024

  • ISS 2024 Product Image Chp 39 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 39: Software and Technology

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 39: Software and Technology

    Chapter 39 provides IT spending and staffing statistics for the software and technology subsector. This category includes software companies, SaaS providers, and technology solutions companies. There are 22 organizations in the sample, ranging in size from around $50 million to over $100 billion in annual revenue.

    September, 2024

  • ISS 2024 Product Image Chp 27 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 27: Commercial Banking

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 27: Commercial Banking

    Chapter 27 provides benchmarks for commercial banks. This subsector includes credit unions and community, regional, international, and national banks. The 30 respondents in this sample have annual revenues ranging from a minimum of about $50 million to over $60 billion.

    September, 2024

  • Product Image IFS Boosts Its Offerings 450x450 - IFS Boosts Its Offerings in the Unsung Hero of AI: Industrial AI

    IFS Boosts Its Offerings in the Unsung Hero of AI: Industrial AI

    IFS is highlighting the power of industrial AI, a specialized form of AI that optimizes industrial processes, at its recent conference. Unlike generative AI, industrial AI focuses on sectors like energy, manufacturing, and infrastructure. IFS.ai, the company’s platform, plays a key role in improving efficiency, safety, and sustainability by integrating AI into its enterprise solutions. It supports advanced robotics, predictive safety, AR maintenance, and supply chain management, helping industries like energy distribution, aviation, and package delivery run smoothly.

    October, 2024

  • Outsourcing 450x450 - IT Outsourcing Statistics 2023

    IT Outsourcing Statistics 2023

    IT leaders are expecting to increase their outsourcing budgets this year, and they expect to reap outsourcing benefits of streamlined processes and reduced operational costs. The study profiles outsourcing activity for 11 IT functions. For each IT function, we measure the frequency and level of outsourcing. We also look at the current plans of IT organizations to increase or decrease the amount of work they outsource. Finally, we examine the customer experience to assess whether organizations are successfully lowering costs or improving service through outsourcing.

    April, 2023

  • DevOps Enginer Staffing Ratios  450x450 - DevOps Engineer Staffing Ratios 2023

    DevOps Engineer Staffing Ratios 2023

    DevOps promises to optimize application development and maintenance processes, improving software quality and reducing development time and cost. As a result, IT organizations will be better able to meet the rapidly evolving needs of a business and achieve other strategic goals. Although DevOps engineers today represent a small portion of the total IT staff at most businesses, we anticipate that companies, especially those that develop much of their own software, will continue to expand their DevOps engineering staff.

    September, 2023

  • Gen Ai Product Images 01 450x450 - Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 1: Executive Summary

    Generative AI Strategy, Spending, and Adoption Metrics 2024: Chapter 1: Executive Summary

    Chapter 1 provides a free executive summary for our first survey-based report on generative AI strategy, spending, and adoption. The full report provides metrics on how much enterprises are spending on this ground-breaking technology, where they are spending it, and how they are governing it. It provides statistics for nearly 200 companies that have already adopted some form of generative AI,  providing data ranging from the strategic importance of AI to staffing and budget numbers, to usage data. Metrics are provided for the composite sample along with six industry chapters. [Free Download]

    December, 2023