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IT Spending and Staffing Benchmarks 2011/2012: Chapter 15, Commercial Banking Subsector Metrics
Chapter 15 provides benchmarks for commercial banking organizations across all organization sizes, based on the most recent three years of survey data. The 24 respondents in this sector include commercial banks and credit unions. The banks include community, regional, and national banks. For a complete description of all metrics, please see the full study description. (42 pp., 27 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 16, Hospital and Integrated Health Systems Subsector Metrics
Chapter 16 provides benchmarks for hospitals and integrated health systems of all sizes, based on the most recent three years of survey data. The 25 respondents in this sector include local community hospitals, regional hospital systems, and national or multiregional hospital systems, and university hospitals. For a complete description of all metrics, please see the full study description. (42 pp., 27 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 17, Food and Beverage Subsector Metrics
Chapter 17 provides benchmarks for food and beverage manufacturers and distributors across all organization sizes, based on the most recent three years of survey data. The 23 respondents in this sector produce or distribute beverages, snack foods, meat products, dairy products, baked goods, dietary supplements, and other food or beverage products. For a complete description of all metrics, please see the full study description. (42 pp., 27 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 18, Automotive and Industrial Manufacturing Subsector Metrics
Chapter 18 provides benchmarks for the automotive and industrial manufacturing subsector across all organizational sizes, based on the most recent three years of survey data. The 21 manufacturers in this subsector make auto parts, elevators, material handling equipment, engines, machinery, and similar capital goods. For a complete description of all metrics, please see the full study description. (42 pp., 27 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 19, Transportation Subsector Metrics
Chapter 19 provides selected IT spending and staffing statistics for the transportation subsector across all organizational sizes, based on the most recent three years of survey data. The 18 companies in this sector operate buses, trucks, railways, airlines, barges, and ships. The sector includes logistics companies that transport goods and public and private transportation companies that move people. For a complete description of all metrics, please see the full study description. (42 pp., 27 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 20, Construction, Trade, and Environmental Services Subsector Metrics
Chapter 20 provides selected IT spending and staffing benchmarks for the construction, trade, and environmental services sector across all organizational sizes, based on the most recent three years of survey data. The 16 organizations include commercial, residential, and industrial construction contractors, oil service and related field service firms, and firms that specialize in the cleanup, treatment, and disposal of wastewater and hazardous materials. For a complete description of all metrics, please see the full study description.(42 pp., 27 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 21, IT Services and Solutions Subsector Metrics
Chapter 21 provides selected IT spending and staffing statistics for the IT services and solutions subsector, across all organizational sizes, based on the most recent three years of survey data. There are 21 organizations in this subsector, including software developers, enterprise consulting firms, business process outsourcing firms, and other IT service and solution providers. For a complete description of all metrics, please see the full study description. (42 pp., 27 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapter 22, City and County Government Subsector Metrics
Chapter 22 provides selected benchmarks for city and county governmental organizations across all organization sizes, based on the most recent three years of survey data. There are 20 respondents in this sector. For a complete description of all metrics, please see the full study description. (42 pp., 27 figs.) [Full Study Description]
June, 2011
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IT Spending and Staffing Benchmarks 2011/2012: Chapters 1-3, Special Bundle
This special bundle of chapters from our IT Spending and Staffing Benchmarks 2010/2011 study includes Chapter 1 (Executive Summary), Chapter 2 (Composite Benchmarks), and Chapter 3 (Benchmarks by Organization Size) at a significant discount off the individual chapter price. (195 pp., 127 figs.) [Full Study Description]
June, 2011
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Insurers Lead Revival in IT Spending for 2011
Irvine, Calif.—The insurance sector is at the leading edge of an otherwise tentative recovery in IT operational sending this year, according to the newly released IT Spending and Staffing Benchmarks 2011/2012 study by Computer Economics. The wholesale distribution, discrete manufacturing, and high-tech sectors also have better-than-average improvements in IT operational spending.
June, 2011
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No Slowdown Seen in Renewal of Legacy Systems
The decision whether to renew or replace legacy applications is an economic one that many IT managers are wrestling with as organizations seek to exploit Internet-enabled business processes and mobile applications. This Research Byte presents data on the percentage of organizations investing in legacy system renewal.
May, 2011
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Legacy System Renewal Adoption, ROI, and TCO
The decision whether to renew or replace legacy applications is an economic one that many IT managers are wrestling with as organizations seek to exploit Internet-enabled business processes and mobile applications. In this study, we assess current adoption and investment rates for legacy system renewal projects based on our annual survey of 200 IT organizations. Next, to determine risks associated with renewal projects we look at the return on investment (ROI) and total cost of ownership (TCO) experiences of organizations that have undertaken such projects. Finally, we examine trends by organization size and conclude with a summation of best practices. (12 pp., 7 figs.) [Research Byte]
May, 2011
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Server Support Personnel at Front of Jobs Line
Server consolidation, data center automation, and virtualization are all working to change the equation on optimum server support staffing levels. This Research Byte looks at the 4-year trend in server support staff as a percentage of IT staff. It analyzes the reasons behind the change, how this role currently fits into organizations, and where the trend may be headed.
April, 2011
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Server Support Staffing Ratios 2011
Server consolidation, data center automation, and virtualization are all working to change the equation on optimum server support staffing levels. In this study, we provide four metrics to help IT managers assess their server support staffing requirements. These include server support staff as a percentage of the IT staff, users per server support staff member, physical servers per server support staff member, and OS instances per server support staff member. We provide these metrics for small, midsize, and large organizations. We also assess how server virtualization, the presence of mainframes, and the use of data center personnel for technical support and projects can influence staffing requirements. We conclude with recommendations on maximizing data center productivity. (15 pp., 10 figs.) [Research Byte]
April, 2011
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IT Spending Less with Carriers, More on Network Infrastructure
Over the past four years, IT organizations have squeezed costs out of network carrier fees to pay for substantial investments in network infrastructure. With the squeeze on carrier service providers potentially nearing an end, IT organizations need to ensure they are not overspending for carrier service or underspending on critical investments in network infrastructure. This Research Byte presents data on the four-year trend of average spending on both network infrastructure and carrier services.
April, 2011
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