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Generative AI Platforms Q2 2024 RadarView™
The Generative AI Platforms Q2 2024 RadarView™ assists organizations in identifying strategic partners for Gen AI platforms by offering detailed capability and experience analyses for platform providers. It provides a 360-degree view of key Gen AI platform providers across the dimensions of product maturity and market adaptability, thereby supporting enterprises in identifying the right platform partners. The 34-page report highlights top supply-side trends in the Gen AI space and Avasant’s viewpoint on them.
June, 2024
Cloud Customer Relationship Management Suites 2024 Market Insights™
The Cloud Customer Relationship Management Suites 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any CRM adoption project. It also provides insights into the key use cases addressed by enterprises across various industries.
July, 2024
Data Management and Advanced Analytics Services 2024 RadarView™
The Data Management and Advanced Analytics Services 2024 RadarView™ assists organizations in identifying strategic partners for data management and advanced analytics by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key data management and advanced analytics service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right data management and advanced analytics services partner. The 60-page report also highlights top market trends in the data management and advanced analytics space and Avasant’s viewpoint.
September, 2024
The Rise of Agentic AI: Salesforce Leads the Charge with Agentforce
The market for enterprise-ready, generative AI-driven CRM solutions is rapidly transforming with the emergence of agentic AI. This evolution, from predictive bots to responsive copilots, has culminated in agents that not only generate responses but also take action. At Dreamforce 2024, Salesforce introduced Agentforce, an autonomous AI agent that automates every customer interaction and integrates seamlessly across platforms such as Slack, offering an upgrade over Einstein Copilot. While Salesforce currently leads the way in agentic AI, competitors are swiftly closing the gap. As Gen AI rapidly evolves, enterprises stand to gain from the innovations and advancements made by leading platform vendors.
October, 2024
From Fugaku HPC to Quantum: Fujitsu’s Leap into Next-Gen Supercomputing
The quantum era is here, and it is compelling enterprises to act. Once seen as a distant tech milestone, quantum computing is now reshaping strategies, accelerated by generative AI’s rapid ascent in 2022. Companies realize the risk of unpreparedness as quantum promises to disrupt industries from logistics to cybersecurity. Fujitsu is demonstrating a rapid transition from research to real-world applications. At its recent Executive Analyst Day 2024 in Pune, India, Fujitsu showcased a groundbreaking 64-qubit superconducting quantum chip and an audacious road map to a 256-qubit system by 2025 and over 1,000 qubits by 2026. Its scalable hardware, HPC legacy, multi-architecture approach, and qubit efficiency solidify its edge in this race.
December, 2024
Intelligent Automation Services 2024–2025 Market Insights™
The Intelligent Automation Services 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on their IA projects. The report also highlights the key challenges enterprises face today in this space.
December, 2024
IT and Apps Managed Services Provider Trends: Quarterly Report for CQ3 2024
In this quarterly report (calendar quarter 3, 2024), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
February, 2025
Benelux Digital Services 2025 Market Insights™
The Benelux Digital Services 2025 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the Benelux region. The report also highlights key challenges that enterprises in the region face today.
April, 2025
Digital Masters Process Transformation 2025 Market Insights™
The Digital Masters Process Transformation 2025 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any process transformation engagement. The report also highlights key challenges that enterprises face today.
June, 2025
From Scale to Intelligence: How the Capgemini-WNS Deal Redefines the M&A Playbook for Business Process Services
In the rapidly evolving business process outsourcing landscape, July 7, 2025, marked a significant moment that could reshape industry dynamics. Capgemini’s $3.3B acquisition of WNS Holdings represents more than another mega-deal; it signals the start of the end of the and the dawn of intelligence-powered transformation in business process transformation services.
July, 2025
Beyond Contracts: Elevating Vendor Oversight Through Management and Governance
In today’s risk-intensified and hyper-connected environment, enterprises can no longer rely on traditional, contract-focused vendor oversight. As third-party ecosystems become strategic enablers of innovation and resilience, organizations must shift toward an integrated approach that combines tactical vendor management with proactive governance. This paper explores how a unified oversight model can enhance risk mitigation, regulatory compliance, and long-term value creation. With tighter regulations and advanced digital tools and AI, best-in-class oversight turns vendors into strategic partners who deliver clear results, increase agility, and boost long-term performance for the enterprise.
July, 2025
Orchestrating Synergies: How IT Procurement Delivers Strategic Value in M&A Integration
Enterprise IT resources are consumed by integration and maintenance, an operational burden largely inherited from M&A-driven expansion, where fragmented systems and overlapping platforms divert focus from innovation. In this environment, the true value of a merger is unlocked not at the deal table but in the speed, precision, and strategy of post-merger integration. IT procurement sits at the nexus of strategy and execution, where converging systems, platforms, and vendors offer immediate, measurable impact. Beyond headline-grabbing cost savings, its real power lies in simplifying decision-making, reducing digital complexity, and speeding up enterprise integration.
October, 2025
IT and Apps Managed Services Pricing and Solution Trends: H1 2025
In this report, Avasant provides key information on solutions and pricing trends for the IT and apps managed services industry within the past 6–12 months. The report covers several aspects, including market trends, pricing model trends, and pricing and staffing trends in the space. The geographical scope of the report is global, although there is an emphasis on data points from North America. The report leverages valuable insights from our enterprise interactions, ongoing market research, data collection through primary research, and the AvaMark™ Price Benchmarking database.
September, 2025
Network Managed Services 2025 RadarView™
The Network Managed Services 2025 RadarView™ assists organizations in identifying strategic partners for network modernization by offering detailed capabilities for service providers. It provides a 360-degree view of key network managed service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 72-page report highlights top supply-side trends in the network managed services space and Avasant’s viewpoint on them.
September, 2025
Unlocking Efficiencies for AI Implementation in Procurement Optimization
By the end 2025, over 60% of procurement decisions will be influenced by AI, yet most organizations still struggle to implement it effectively. Procurement leaders face a paradox: Artificial Intelligence promises transformation, but only when implemented with surgical precision. The hype is over—AI is now a board-level mandate actively reshaping how procurement functions, but turning promise into performance demands more than interest; it requires executive clarity. In our last article, we explored how AI creates value. This time, we’re focused on how to unlock it. From fragmented data and compliance constraints to change resistance and misaligned processes, the road to AI success is lined with pitfalls. What separates the leaders is a practical, people-first approach—one that aligns technology with business goals, ensures stakeholder trust, and delivers measurable impact.
October, 2025