Banking, financial services, and insurance Archives

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CX Center Business Process Transformation 2024–2025 Market Insights™
The CX Center Business Process Transformation 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any CX center services project. The report also highlights key challenges that enterprises face today.
December, 2024
IT and Apps Managed Services Pricing and Solution Trends: H2 2024
In this report, Avasant provides key information on solutions and pricing trends for the IT and apps managed services industry within the past 6–12 months. The report covers several aspects, including market trends, pricing model trends, and pricing and staffing trends in the space. The geographical scope of the report is global, although there is an emphasis on data points from North America. The report leverages valuable insights from our enterprise interactions, ongoing market research, data collection through primary research, and the AvaMark™ Price Benchmarking database.
February, 2025
Benelux Digital Services 2025 RadarView™
The Benelux Digital Services 2025 RadarView™ can help enterprises in the Benelux region craft a robust strategy based on regional outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 74-page report also highlights top market trends in Benelux and Avasant’s viewpoint on them.
April, 2025
Digital Masters Process Transformation 2025 RadarView™
The Digital Masters Process Transformation 2025 RadarView™ assists organizations in identifying strategic partners for their process transformation initiatives by offering detailed profiles for each service provider. It provides a detailed view of the provider’s capabilities across horizontal processes, ability to leverage digital technologies, and readiness for the future. It also offers a list of representative clients and brief client case studies. The 50-page report also provides business forecasts for each Digital Master and Avasant’s viewpoint on them.
June, 2025
Avasant Quantum Series: From Hype to Strategy — A Quantum Readiness Guide for CIOs and CTOs
Quantum technology—rooted in the principles of quantum mechanics—is poised to tackle problems far beyond the capabilities of today’s most powerful classical computers. Its potential spans computing, cybersecurity, advanced sensing, and next-generation materials. Yet, many enterprises remain on the sidelines, assuming quantum computing is still years from real-world impact. Drawing on client interactions and insights into enterprise aspirations across AI and quantum, we have developed a comprehensive framework for service providers to assess and build quantum readiness, spanning technology readiness, talent and capability, ecosystem partnerships, and investments and innovation. It also incorporates key decision-making principles that enterprises can use to evaluate and select providers for their quantum journey.
June, 2025
Financial Services Digital Services 2025 Market Insights™
The Financial Services Digital Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any digital projects in the financial services space. The report also highlights key challenges that enterprises face today.
July, 2025
Leading Change in IT Procurement Integration: How to Align People, Process, and Outcomes
Digital transformation is a critical focus for the Aerospace and Defense (A&D) sector as organizations seek to improve operational efficiency, enhance system integration, and maintain competitiveness in a rapidly evolving technological landscape. With increasing reliance on data-driven systems, automation, and advanced analytics, A&D firms are exploring new ways to modernize processes while ensuring security, compliance, and reliability.
August, 2025
From Legacy to Leadership: How State and Local Governments Are Powering Public Services through Technology
State and local governments across the US and Europe are accelerating digital transformation to redefine public service delivery, improve governance, and boost citizen engagement. This technological evolution is integral to achieving resilient, efficient, and equitable public sector outcomes. This article examines the complexity and real-world impact of modernization across critical government functions by weaving enterprise-scale deployments and concrete numerical data into each transition stage.
September, 2025
Salesforce Services 2025 Market Insights™
The Salesforce Services 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Salesforce project. The report also highlights key challenges that enterprises face today.
September, 2025
Broadcom–VMware Shake-up: Rising Costs, Subscription Shock, and Enterprise Response
Broadcom’s overhaul of VMware’s licensing and pricing models has sent shockwaves through global IT budgets. This Research Byte from Avasant examines how the shift to subscription-only models is driving cost escalation and operational challenges for enterprises, universities, and partners. More importantly, it highlights how forward-looking organizations are using this moment to realign their sourcing strategies, strengthen negotiation leverage, and modernize their virtualization environments. Backed by Avasant’s deep sourcing intelligence and client case studies, the article reveals how disruption can become a catalyst for transformation.
October, 2025
Canada Digital Services 2025–2026 RadarView™
The Canada Digital Services 2025–2026 RadarView™ can help enterprises based in Canada craft a robust strategy based on regional outlook, best practices, and digital transformation. The report can also help them identify the right partners and service providers to accelerate their digital transformation. The 88-page report also highlights top market trends in Canada and Avasant’s viewpoint on them.
November, 2025
Talent Acquisition Services Business Process Transformation 2025–2026 Market Insights™
The Talent Acquisition Business Process Transformation 2025–2026 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any talent acquisition services project. The report also highlights the evolution of the talent acquisition function and emerging priorities of talent acquisition professionals.
December, 2025
Applied AI Services 2022–2023 RadarView™
The Applied AI Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for AI by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right AI and analytics services partner. The 61-page report also highlights top market trends in the AI space and Avasant’s viewpoint.
May, 2023
Life and Annuities Insurance Digital Services 2023–2024 RadarView™
The Life and Annuities Insurance Digital Services 2023–2024 RadarView™ can help L&A insurance enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 92-page report also highlights top market trends in the L&A insurance space and Avasant’s viewpoint.
July, 2023
Claims Processing Business Process Transformation 2023 Market Insights™
The Claims Processing Business Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any claims processing services project. The report also highlights key challenges that enterprises face today.
September, 2023