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  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 4, Banking and Finance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 4, Banking and Finance Sector Benchmarks

    Chapter 4 provides benchmarks and trend data for banking and finance organizations based on our current-year survey. The 17 respondents in this sector include banks, credit unions, lenders, wealth management firms, brokerages, and broadline financial service organizations. We also publish subsector metrics for commercial banking in Chapter 15, which presents a smaller set of benchmarks based on three years of survey data. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 5, Insurance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 5, Insurance Sector Benchmarks

    Chapter 5 provides benchmarks and trend data for insurance organizations across all organizational sizes. The 17 respondents in this sector include providers of life, medical, property and casualty, worker’s compensation, and other types of insurance products. The sector includes multiline insurance firms, insurance and financial service firms, reinsurance firms, and specialty insurers. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 15, Commercial Banking Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 15, Commercial Banking Subsector Benchmarks

    Chapter 15 provides benchmarks for commercial banking organizations across all organization sizes. The 24 respondents in this subsector include commercial banks and credit unions. The banks include community, regional, and national banks. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2011/2012: Chapter 4, Banking and Finance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2011/2012: Chapter 4, Banking and Finance Sector Benchmarks

    Chapter 4 provides benchmarks and trend data for banking and finance organizations across all organizational sizes, based on our current-year survey. The 19 respondents in this sector include banks, credit unions, specialty lenders, wealth management firms, brokerages, financial service BPO firms, and broadline financial service organizations. We also publish subsector metrics for commercial banking in Chapter 15, which presents benchmarks based on three years of survey data. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]

    June, 2011

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2011/2012: Chapter 5, Insurance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2011/2012: Chapter 5, Insurance Sector Benchmarks

    Chapter 5 provides benchmarks for insurance organizations across all organization sizes, based on our current-year survey. The 19 respondents in this sector include providers of life, medical, property and casualty, worker’s compensation, and other types of insurance products. The sector includes multiline insurance firms, insurance and financial service firms, reinsurance firms, and specialty insurance firms. For a complete description of all metrics, please see the full study description. (60 pp., 42 figs.) [Full Study Description]

    June, 2011

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2011/2012: Chapter 15, Commercial Banking Subsector Metrics

    IT Spending and Staffing Benchmarks 2011/2012: Chapter 15, Commercial Banking Subsector Metrics

    Chapter 15 provides benchmarks for commercial banking organizations across all organization sizes, based on the most recent three years of survey data. The 24 respondents in this sector include commercial banks and credit unions. The banks include community, regional, and national banks. For a complete description of all metrics, please see the full study description. (42 pp., 27 figs.) [Full Study Description]

    June, 2011

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2010/2011: Chapter 4, Financial Services Sector Benchmarks

    IT Spending and Staffing Benchmarks 2010/2011: Chapter 4, Financial Services Sector Benchmarks

    Chapter 4 provides benchmarks for financial services organizations across all organizational sizes. The respondents in this sector include commercial banks, investment banks, credit unions, insurance companies, lenders, and brokerage firms. Please note that insurance firms are also covered in their own chapter (Chapter 5). In addition, commercial banks are also covered in their own chapter (Chapter 6). The benchmarks provided in this chapter are the same as those in Chapter 2 (Composite Benchmarks). (58 pp., 38 figs.)[Full Study Description]

    June, 2010

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2010/2011: Chapter 5, Insurance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2010/2011: Chapter 5, Insurance Sector Benchmarks

    Chapter 5 provides benchmarks for insurance organizations across all organizational sizes. The respondents in this sector this year include providers of life insurance, property and casualty insurance, auto insurance, workman's compensation, marine insurance, professional and general liability insurance, disability insurance, reinsurance, and other types of insurance products. This sector also includes medical insurance firms, but not health plans that are directly engaged in healthcare delivery: healthcare providers are covered in Chapter 7. (58 pp., 38 figs.)[Full Study Description]

    June, 2010

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2010/2011: Chapter 6, Commercial Banking Sector Benchmarks

    IT Spending and Staffing Benchmarks 2010/2011: Chapter 6, Commercial Banking Sector Benchmarks

    Chapter 6 provides benchmarks for commercial banking organizations across all organizational sizes. The respondents in this sector include commercial banks and credit unions. The banks include community, regional, and national banks. Investment banks, mortgage lenders, and other financial service organizations are not included in this chapter, but are included in Chapter 4. Metrics specific to the insurance industry are in Chapter 5. (58 pp., 38 figs.)[Full Study Description]

    June, 2010

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2009/2010: Chapter 4, Banking and Finance Sector

    IT Spending and Staffing Benchmarks 2009/2010: Chapter 4, Banking and Finance Sector

    Chapter 4 provides benchmarks for banking and finance organizations across all organizational sizes. The respondents in this sector include commercial banks, lenders, and other types of financial services organizations. The banks include several local, regional, super-regional, and national banks. Insurance firms are not included in this chapter, but are covered in Chapter 5. The benchmarks provided in this chapter are the same as those in Chapter 2 (Composite Benchmarks). (54 pp., 34 figs.) [Full Study Description]

    June, 2009

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2009/2010: Chapter 5, Insurance Sector

    IT Spending and Staffing Benchmarks 2009/2010: Chapter 5, Insurance Sector

    Chapter 5 provides benchmarks for insurance organizations across all organizational sizes. The respondents in this sector this year include providers of life insurance, property and casualty insurance, auto insurance, workman’s compensation, marine insurance, professional and general liability insurance, disability insurance, reinsurance, and other types of insurance products. This sector also includes medical insurance firms, but not health plans that are directly engaged in healthcare delivery: healthcare providers are covered in Chapter 6. The benchmarks provided in this chapter are the same as those in Chapter 2 (Composite Benchmarks). (54 pp., 34 figs.) [Full Study Description]

    June, 2009

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2009/2010: Chapter 20, Commercial Banking Sub-Sector

    IT Spending and Staffing Benchmarks 2009/2010: Chapter 20, Commercial Banking Sub-Sector

    Chapter 20 provides selected IT spending and staffing statistics for the commercial banking subsector. These statistics are based on 12 survey respondents, including several local, regional, super-regional, and national banks. This chapter is bundled with Chapter 4, Banking and Finance Sector Benchmarks (19 pp., 13 figs.) [Full Study Description]

    June, 2009